The parcel in which the order was delivered in was half open, but none of the contents had been disturbed. Having looked at the device, there wasn't a QR code despite the instructions referring to on... See more
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See what reviewers are saying
Thank you. The camera works well and small enough not to stick out too much on the dashboard. To for I used strong Velcro so allows to be taken out to charge via the usb but could also use a batte... See more
Well pleased with the Acorn Mini30 camera well packed delivery was slightly slow but that was because Isle of Wight ferries had been reduced to 30% because crews were self isolating because of Covid.... See more
First off I have to say that the service I got from Pakatak was brilliant, so Thank You. So, the camera was purchased to provide additional surveillance of movement outside of my car when parked.... See more
Company details
Information provided by various external sources
Selling the best covert surveillance products online since 2001.
Contact info
United Kingdom
- 01268 414507
- alan@pakatak.co.uk
- pakatak.co.uk
4.6
Excellent
589 reviews
Replied to 33% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
very quick delivery
August 21, 2023
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Fast delivery and excellent query handling
The item arrived in very short time and when I emailed about a perceived issue with the battery compartment I received a very quick reply from Alan who explained it just needed a little more force to open it. He also dealt with a query over the SD card.
August 9, 2023
Ordered 1100 on Monday 7 August 2023.
Ordered 1100 on Monday 7 August 2023.
Received via Royal Mail 1300 Tuesday 8 August 2023
Could not get better service.
August 6, 2023
I made a mistake on my order
I made a mistake on my order, this was immediately rectified by Alan at the company, who, may I say, displayed excellent customer service which is sadly lacking in this country, wholly recommend this company.
July 30, 2023
I called 3 times no reply
I called 3 times and left messages also tried to wattsapp them no reply at all.
I looked at the reviews first and all 5 stars so why did nobody reply? maybe if they see this review they might start to reply to people but I am not holding my breath!!
Why bother including your contact number if you don't reply?
You can imagine what tech support would be like.
So i shall spend my £500 plus somewhere else.
Very unprofessional.
July 11, 2023
Unprompted review
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Alan is super prompt to offer any help…
Alan is super prompt to offer any help in set up and the product works like a dream
June 12, 2023
Excellent
I've used Pakatak several times before. Always excellent service, quick response to emails, fast delivery, quality goods, will use again.
May 17, 2023
Prompt service
Prompt service - tracker is exactly as described and sold to me. Would recommend.
May 14, 2023
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Friendly & helpful as always
Friendly & helpful as always. Always happy to help. Good quality product with prompt delivery.
March 26, 2023
Part broke , impossible to fit
The cover came with a small metal bar. When trying insert the bar the plastic fitting broke.
It was not possible to fit the bar, the existing bar had to be bent to remove. A complete waste of £12.00
March 20, 2023
Easy and clear website
Easy and clear website. I found all the relevant information needed with which to make an informed choice of camera. Prompt response from the company with offers of assistance if required.
March 10, 2023
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Customer Service is 1st class
They had exactly what I wanted and it was readily available at a good price. Delivery was quick and customer service 1st class. I needed a copy of instructions and was emailed them straightaway.
March 1, 2023
Excellent seller quick dispatch as…
Excellent seller quick dispatch as described thanks
February 28, 2023
Replacement parts
Quick delivery of a complete replacement back plate. I now have a complete camera as good as new for £12.
March 1, 2023
prompt despatch of replacement strap.
February 4, 2023
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Pakatak are very helpful
Being able to contact Alan at Pakatak straight away and the great instructions he includes with the camera
February 6, 2023
Great service and quick delivery
Great service and quick delivery. Would definitely use again
February 1, 2023
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