Panda Security  Reviews 

23,342
•
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Considering 343 reviews, reviewers had a great experience with this company. Customers frequently mention that the antivirus software operates quietly in the background, protecting devices effectively without slowing down system performance. Consumers find the program very user friendly, noting that installation and setup are smooth and straightforward across their home computers. However, some customers also noted that the subscription renewal process can sometimes feel cumbersome or confusing to navigate. A few reviewers mentioned experiencing unexpected sales pitches and difficulties when reaching out to technical support for help with their devices. These individuals felt frustrated by these specific interactions during their service experience.

What people talk about most

Product

Reviewers mention ambiguous feedback about product performance, with many customers praising the antivirus... See more

User experience

Customers had positive experiences with user experience, frequently noting that the software is easy to... See more

Service

Reviewers highlight ambiguous aspects of service, with many long-term consumers praising the reliable... See more

Customer service

Clients share ambiguous opinions on customer service, as many reviewers highlight polite and helpful agents... See more

Subscription

Customers consistently note ambiguous experiences with subscription processes, frequently praising reasonable... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I guess the best thing I can say is that I never really give much thought to viruses because I have full confidence in PANDA. The only confusing thing I find is when I get renewal offers long before I... See more

Company replied

Rated 4 out of 5 stars

Like Panda, but a little snafu with renewal. I purchased 1 month ahead of time a 3 yr. panda dome advanced and downloaded etc. no problem. I thought when my old subscription was done this new one w... See more

Company replied

Rated 5 out of 5 stars

I had Panda Security a couple of years ago and let it lapse. I bought a new computer and decided to reinstate my Panda Anti Virus. When trying to load it and activate I had a problem so contacted the... See more

Company replied

Rated 5 out of 5 stars

A comprehensive anti virus product, gives good advice via website online or by email and yet doesn't overwhelm with mailing or pop ups in browser. The value for money is great and they don't hike up t... See more

Company replied


Company details

  1. Software Company

Written by the company

Panda Security is one of the world's leaders in IT security products. It provides powerful antivirus solutions to protect Windows, Android and Mac devices. Panda Security's technology is especially designed to, among other things, protect customers' Internet activities (online shopping and gaming, parental controls, online banking, etc.), as well as securing Wi-Fi networks against third-party attacks.

SIMPLEXITY!

Written by the company

Panda Security makes complex things simple
Browse, buy or play safely with the best technology Panda Security.

Contact info

4.1

Great

TrustScore 4 out of 5

23K reviews

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No recent history of asking for reviews

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4.1

All reviews

(23,342)

952 reviews in the last 12 months

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Rated 5 out of 5 stars

Easy to understandPANDA

Easy to understand. Easy to install. Easy to get to when you want to run a scan or you're afraid some viruses slipped through. (even though it didn't.) I got a great deal and I've used panda for 15 years with no fail. They are one of the best.

September 1, 2026
Unprompted review
Panda Security  logo

Reply from Panda Security

Thank you for your loyalty and for trusting Panda for over 15 years! We're glad to hear that Panda continues to provide the protection, simplicity and value you're looking for.

The Panda Security Team

Rated 5 out of 5 stars

Panda Service is First Class

I had Panda Security a couple of years ago and let it lapse. I bought a new computer and decided to reinstate my Panda Anti Virus. When trying to load it and activate I had a problem so contacted the Service IT Technician who was Steve in Bulgaria. He was so pleasant and helpful and got me up and running in no time. I love the fact that Panda has an IT Engineer you can actually speak with so 5 Stars alone for that Thanks Panda

September 9, 2026
Unprompted review
Panda Security  logo

Reply from Panda Security

Thank you for your kind words! We're pleased to hear that our support team was able to get you up and running quickly and that you're happy to be back with Panda. Thank you for your trust.

The Panda Security Team

Rated 5 out of 5 stars

Thank you for excellent service.

I had a problem with completing my renewal and it was resolved speedily by your Agent. Thank you for excellent service.

September 9, 2026
Unprompted review
Panda Security  logo

Reply from Panda Security

Thank you for your feedback! We're pleased to hear that our support team was able to help resolve your renewal issue quickly. Thank you for your trust.

The Panda Security Team

Rated 5 out of 5 stars

Good product at a good price

A very good product at a very reasonable price. Good to have reminders about the renewal process to keep my gadgets safe. A+

September 8, 2026
Unprompted review
Panda Security  logo

Reply from Panda Security

Thank you for your feedback! We're delighted to hear that you're happy with Panda's protection, value for money and renewal reminders. Thank you for your trust.

The Panda Security Team

Rated 5 out of 5 stars

Nice know

Nice know about that time

September 6, 2026
Unprompted review
Panda Security  logo

Reply from Panda Security

Thank you for your feedback! We're glad to hear you had a positive experience with Panda.

The Panda Security Team

Rated 5 out of 5 stars

Really do rate them kept me safe online

Really do rate them kept me safe online

September 5, 2026
Unprompted review
Panda Security  logo

Reply from Panda Security

Thank you for your feedback! We're glad to hear that Panda has helped keep you safe online. Thank you for your trust.

The Panda Security Team

Rated 5 out of 5 stars

Excellent protection.

We’ve been using Panda on our home system for over 5years now. Panda systems work extremely well, easy to set up and use. They work seamlessly in the background protecting your network and devices. Pricing is very competitive hence our loyalty to the brand. No fuss, it just works. 5*.

September 4, 2026
Unprompted review
Panda Security  logo

Reply from Panda Security

Thank you for your loyalty and for trusting Panda to protect your home for over 5 years. We're glad to hear that Panda has been easy to use, reliable, and good value for money. We truly appreciate your recommendation.

The Panda Security Team

Rated 2 out of 5 stars

Confusing process for protecting…

Confusing process for protecting additional devices.
Confusing emails stating that devices not protected.
Dashboard is dominated by information on additional products you are selling. Information on the performance of the product just purchased is secondary.

September 4, 2026
Unprompted review
Panda Security  logo

Reply from Panda Security

Thank you for your feedback. We understand your concerns regarding device management, notifications and the dashboard. We've shared your comments with our Product team, as this type of feedback helps us improve the overall experience. We will also contact you via Trustpilot to obtain your details and see how we can assist further.

The Panda Security Team

Rated 5 out of 5 stars

Great service

Great service until now very happy with the service but I have the scum and dirt it's called McAfee they are virus please help me to get rid of it thank you

September 4, 2026
Unprompted review
Panda Security  logo

Reply from Panda Security

Thank you for your feedback. We're pleased to hear that you've been happy with Panda's protection and service so far. We'd like to better understand the issue you're experiencing and see how we can help. We will contact you via Trustpilot to obtain your details and follow up directly.

The Panda Security Team

Rated 5 out of 5 stars

It is easy to set up and run Panda

It is easy to set up and run Panda. Compared to bigger (!) names, it is very cheap. Renewal is simple and DOESN'T involve doubling the price. Great product!

September 1, 2026
Unprompted review
Panda Security  logo

Reply from Panda Security

Thank you for your feedback! We're really pleased to hear that Panda is easy to use, reasonably priced, and that renewing your subscription has been straightforward.

The Panda Security Team

Rated 1 out of 5 stars

The app does not stop adds from…

The app does not stop adds from bombarding my tablet, these adds are telling me that i have hundreds
Of viruses, also it is asking for permissions to scan the battery, and one other thing, but my tablet wont give the permissions, I would very much like this to be sorted, as my device is of no use at the moment

Regards

September 2, 2026
Unprompted review
Panda Security  logo

Reply from Panda Security

We're sorry to hear about the issues you're experiencing on your tablet. The warnings and messages you describe may be related to a security or configuration issue on the device, and we'd like to help investigate it. We will contact you via Trustpilot to obtain your details and follow up directly.

The Panda Security Team

Rated 5 out of 5 stars

I think panda securiy offers a good…

I think panda securiy offers a good service and good costs

September 1, 2026
Unprompted review
Panda Security  logo

Reply from Panda Security

Thank you for your kind words. We're pleased to hear that Panda meets your expectations and offers good value.

The Panda Security Team

Rated 5 out of 5 stars

Easy to navigate and value for money

Everything is so easy to navigate and in my opinion, it's value for money.

August 31, 2026
Unprompted review
Panda Security  logo

Reply from Panda Security

Thank you for your feedback! We're glad to hear you're satisfied with Panda and the value it provides.

The Panda Security Team

Rated 1 out of 5 stars

Product doesn't protect virus are…

Product doesn't protect virus are coming through and the phone goes crazy that panda doesn't block virus i used avg with no problem soon I bought panda security virus start to come through within of days of purchase I think panda is a scam ripoff not blocking or stopping with other company no problem

August 19, 2026
Unprompted review
Panda Security  logo

Reply from Panda Security

We're sorry to hear about your experience. We'd like to learn more about the issues you've described and review your case. We will contact you via Trustpilot to follow up directly.

The Panda Security Team

Rated 5 out of 5 stars

when my laptop is on you wouldn't know…

when my laptop is on you wouldn't know panda is running , unlike Norton and McAfee who both slow the system down .Twice I have rang customer support and on each occasion they were very polite and they couldn't do enough for me . I would recommend panda security , it's an excellent antivirus and it's very well priced .

August 28, 2026
Unprompted review
Panda Security  logo

Reply from Panda Security

Thank you for your kind words! We're delighted to hear that Panda protects your PC without affecting performance and that our support team has been helpful whenever you've needed assistance. We truly appreciate your recommendation and your trust in Panda.

The Panda Security Team

Rated 5 out of 5 stars

Company renewed as advertised and for…

Company renewed as advertised and for the price quoted great service

August 13, 2026
Unprompted review
Panda Security  logo

Reply from Panda Security

Thank you for your feedback! We're delighted to hear that your renewal was completed as expected and at the quoted price. Thank you for your trust in Panda.

The Panda Security Team

Rated 5 out of 5 stars

Panda is protective

Panda have been protecting my PC for many years.
The product is easy to use and most important, I feel safe. It has always been competitively priced and keeps up to date with harmful preditors.

August 27, 2026
Unprompted review
Panda Security  logo

Reply from Panda Security

Thank you for your loyalty and trust over the years! We're delighted to hear that Panda keeps your devices protected and gives you peace of mind. Thank you for choosing Panda.

The Panda Security Team

Rated 5 out of 5 stars

Panda review

Very Happy with Panda security and find technical support team friendly and helpfull most recently with subscription, given at a great price.
Charlie.

August 17, 2026
Unprompted review
Panda Security  logo

Reply from Panda Security

Thank you for your kind words! We're delighted to hear that you're happy with both our protection and the support you've received from our team. Thank you for your trust in Panda.

The Panda Security Team

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