Panda Security  Reviews 

23,043
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Considering 271 reviews, reviewers had a great experience with this company. Customers consistently praise the product's effectiveness, feeling secure during online activities and noting its long-term reliability in protecting systems from malware. Many highlight the software's user-friendly interface, ease of installation, and seamless background operation. Reviewers also appreciate the responsive and helpful customer service. However, some people experienced issues with subscription renewals, such as unexpected auto-renewals or account access problems. A few others found the product, particularly the VPN, did not always function as expected. Additionally, some customers reported dissatisfaction with customer service, citing unhelpful responses, being ignored, or encountering upsell attempts.

What people talk about most

Product

Customers had ambiguous experiences with the product, with many praising its effectiveness in protecting... See more

User experience

Reviewers mention positive feedback about user experience, highlighting the ease of downloading, installing,... See more

Service

Clients share ambiguous opinions on service, with many reviewers praising the service as great, easy to deal... See more

Customer service

Reviewers highlight ambiguous aspects of customer service, with some experiencing significant issues like... See more

Subscription

Consumers find subscription management to be ambiguous, with many reporting difficulties in turning off... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Like Panda, but a little snafu with renewal. I purchased 1 month ahead of time a 3 yr. panda dome advanced and downloaded etc. no problem. I thought when my old subscription was done this new one w... See more

Company replied

Rated 4 out of 5 stars

It has been marwellous (!!!) with two execeptions. It was difficult to find out how to comme from the starting point to enterin/buing the service. And after having experienced the impressiv dealing... See more

Company replied

Rated 4 out of 5 stars

I have used your product again and again and I have always felt secure while surfing the net or during my bank transactions. The only complaint I have to make is that it is not at all easy to talk to... See more

Company replied

Rated 4 out of 5 stars

once passwords sorted by help team setting up account easy.it takes a while to learn theapp features but generally very good

Company replied


Company details

  1. Software Company

Written by the company

Panda Security is one of the world's leaders in IT security products. It provides powerful antivirus solutions to protect Windows, Android and Mac devices. Panda Security's technology is especially designed to, among other things, protect customers' Internet activities (online shopping and gaming, parental controls, online banking, etc.), as well as securing Wi-Fi networks against third-party attacks.

SIMPLEXITY!

Written by the company

Panda Security makes complex things simple
Browse, buy or play safely with the best technology Panda Security.

Contact info

4.0

Great

TrustScore 4 out of 5

23K reviews

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No recent history of asking for reviews

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4.0

All reviews

(23,043)

764 reviews in the last 12 months

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Rated 5 out of 5 stars

Satisfied

Just renewed my subscription for the 3rd consecutive year. Delivers what it promised to deliver. Nice platform for Account Management.

October 1, 2025
Unprompted review
Panda Security  logo

Reply from Panda Security

Thank you 🐼 Panda Security

Rated 5 out of 5 stars

PANDA A COMPANY THAT YOU CAN TRUST

At the beginning of Internet in the 90's, I tried different companies for antivirus. But, when Panda arrived, I tried it and I'm still with them because I'm very satisfied with their quality of service and the high quality of their products. Because it's a company that I really trust to give access to my data. And they really protect my system for all those years. I recommend without hesitation.

September 21, 2025
Unprompted review
Panda Security  logo

Reply from Panda Security

Thank you for your feedback 🐼 Panda Security

Rated 1 out of 5 stars

unable to download

unable to download, not everyone has the correct phone or knowledge to connect!

August 15, 2025
Unprompted review
Panda Security  logo

Reply from Panda Security

Good morning. We have asked you for your details and we will contact you as soon as possible. Best regards,

Panda Security

Rated 5 out of 5 stars

Easy to set up

Easy to set up. Easy to use interface. Good value for money.

September 16, 2025
Unprompted review
Panda Security  logo

Reply from Panda Security

Thank you for your feedback 🐼 Panda Security

Rated 3 out of 5 stars

Upon renewal

Upon renewal, I was sent two different codes in two different emails. One worked, & the other didn't. Also, the instructions given for existing customers to be sureof continual cover could be much clearer.

September 12, 2025
Unprompted review
Panda Security  logo

Reply from Panda Security

Good morning. We have asked you for your details and we will contact you as soon as possible. Best regards,

Panda Security

Rated 1 out of 5 stars

I am sure the Panda service is great if…

I am sure the Panda service is great if you know how to set it up!!
Instructions to get going are in Spanish, if you send them in English I will review ( I hate negative reviews)

September 12, 2025
Unprompted review
Panda Security  logo

Reply from Panda Security

Good morning. We have asked you for your details and we will contact you as soon as possible. Best regards,

Panda Security

Rated 5 out of 5 stars

I have used different versions of Panda…

I have used different versions of Panda over the past few years. I like the regular computer scans it does and I feel my computer is relatively safe due to the package I purchased.

September 10, 2025
Unprompted review
Panda Security  logo

Reply from Panda Security

Thank you for your feedback 🐼 Panda Security

Rated 1 out of 5 stars

Wrong experience

To be honest, my expectations from this app were different than these Are Now. IT IS impossible to control Chios device, to set up times for application s used by Kid.
Application shows Wrong times my Kid uses the phone, don't show all used applications, I am not able to set up anything in my kids' device. I can't recommemd this app to other users. IT was Mistake to buy this for two years

September 8, 2025
Unprompted review
Panda Security  logo

Reply from Panda Security

Good morning. We have asked you for your details and we will contact you as soon as possible. Best regards,

Panda Security

Rated 5 out of 5 stars

para poly oraia

phovera, para poly oraia
( excellent, that respect the buyer's stress during working at the pc and Not show continously notifications)
Danke

September 5, 2025
Unprompted review
Panda Security  logo

Reply from Panda Security

Thank you 🐼 Panda Security

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