Panda Security  Reviews 

23,033
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Evaluating 269 reviews, reviewers had a great experience with this company. Customers consistently praise the product for its effectiveness in providing security and protecting against viruses, with many feeling secure during online activities and banking transactions. The user experience is often highlighted as positive, with people finding the product easy to download, install, and use, often working unobtrusively in the background. Many consumers appreciate the efficient and personal customer service, noting that support staff are helpful, responsive, and knowledgeable in resolving issues. However, some customers also noted difficulties with the product, such as issues with VPN functionality, problems with setting up parental controls, or the product causing slow computer startup times. A few other people also felt that customer service could be problematic, citing experiences with unhelpful agents, language barriers, or being pressured to purchase additional services.

What people talk about most

Product

Consumers find the product to be ambiguous, with many expressing satisfaction with its performance, ease of... See more

User experience

People report positive experiences with user experience, highlighting the product's ease of installation,... See more

Service

Customers had ambiguous experiences with service, with many praising it as easy, effective, and superb,... See more

Customer service

Customers consistently note ambiguous experiences with customer service, with many praising the... See more

Subscription

Users describe ambiguous interactions with subscription, with some finding setup and subsequent subscriptions... See more

Reviews shaping this summary

Rated 4 out of 5 stars

It has been marwellous (!!!) with two execeptions. It was difficult to find out how to comme from the starting point to enterin/buing the service. And after having experienced the impressiv dealing... See more

Company replied

Rated 4 out of 5 stars

I have used your product again and again and I have always felt secure while surfing the net or during my bank transactions. The only complaint I have to make is that it is not at all easy to talk to... See more

Company replied

Rated 5 out of 5 stars

Panda scans make the others look like snails. Panda doesn't bombard you with advertisements. Norton is the worst bombarding you with advertisements to buy more products - if you don't the inte... See more

Company replied

Rated 5 out of 5 stars

So far, so good. Decent price and no stupid increase on renewal. Seems to do what you want unobtrusively and without constantly asking for more money for features that should be included, because they... See more

Company replied


Company details

  1. Software Company

Written by the company

Panda Security is one of the world's leaders in IT security products. It provides powerful antivirus solutions to protect Windows, Android and Mac devices. Panda Security's technology is especially designed to, among other things, protect customers' Internet activities (online shopping and gaming, parental controls, online banking, etc.), as well as securing Wi-Fi networks against third-party attacks.

SIMPLEXITY!

Written by the company

Panda Security makes complex things simple
Browse, buy or play safely with the best technology Panda Security.

Contact info

4.0

Great

TrustScore 4 out of 5

23K reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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4.0

All reviews

(23,033)

751 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

I've abandoned it

I'd been using PANDA for several years, but I finally switched to another provider because my PC was slowing down, the price kept going up, and I wasn't entirely happy with the options. So, I've stopped using it on my main computer and only use it on some secondary family computers.

September 20, 2025
Unprompted review
Panda Security  logo

Reply from Panda Security

Good morning. We have asked you for your details and we will contact you as soon as possible. Best regards,

Panda Security

Rated 5 out of 5 stars

Panda should be the choice for everyone - the rest are rubbish !

Panda scans make the others look like snails.
Panda doesn't bombard you with advertisements.
Norton is the worst bombarding you with advertisements to buy more products - if you don't the interface is in your face with your failure to solve BS "critical" problems - RUN A MILE FROM NORTON !!!

Avast also engages in bombarding you with advertisements to buy more products - not as bad as Norton !

Kaspersky is as good as Panda but is being blacklisted.

Panda and Kaspersky are the choice for everyone - the rest are rubbish !

February 17, 2026
Unprompted review
Panda Security  logo

Reply from Panda Security

Thank you 🐼 Panda Security

Rated 5 out of 5 stars

TRIED NORTON TRIED AVAST TRIED MCAFREE …

TRIED NORTON TRIED AVAST TRIED MCAFREE NOW WITH PANDA SECURITY WHAT A DIFFERENCE. GREAT SERVICE EASY LAY OUT AND THE PRICE DIFFERENCE WILL ASTOUND YOU. YES I WOULD RECOMMEND.

January 29, 2026
Unprompted review
Panda Security  logo

Reply from Panda Security

Thank you 🐼 Panda Security

Rated 5 out of 5 stars

Works great

February 8, 2026
Unprompted review
Panda Security  logo

Reply from Panda Security

Thank you for your feedback 🐼 Panda Security

Rated 5 out of 5 stars

Panda Security Renewal

Easy ordering, quick installation and solid stable products. This coupled with easy renewal process make for a positive overall experience

January 30, 2026
Unprompted review
Panda Security  logo

Reply from Panda Security

Thank you 🐼 Panda Security

Rated 5 out of 5 stars

Thank you so much for refunding back to…

Thank you so much for refunding back to me...I am happy customer now. I will value your Panda Dome. And will keep using your products. Thanks again!! Happy Customer!!

February 4, 2026
Unprompted review
Panda Security  logo

Reply from Panda Security

Thank you 🐼 Panda Security

Rated 5 out of 5 stars

Unobtrusive

Unobtrusive , works behind the scenes ,you wouldn't know it was there.
Looking at the reports clearly identifies and blocks unwanted viruses

February 5, 2026
Unprompted review
Panda Security  logo

Reply from Panda Security

Thank you 🐼 Panda Security

Rated 1 out of 5 stars

I have cancelled my existing product's…

I have cancelled my existing product's renewal but still getting invoiced £53.38 for the renewal.
I have paid for, installed and activated a new product on 5 devices.
There is no acknowledgement from you. Only an email in SPANISH telling me that I have renewed for 3 devices which have not been activated!
I cannot access my Panda Dome account because my password is not now accepted.
I need only the following: CANCELL MY EXISTING AUTOMATIC RENEWAL FOR ONE PRODUCT WHICH EXPIREWS ON 5th FEB 2026!!!!!!

February 3, 2026
Unprompted review
Panda Security  logo

Reply from Panda Security

Good morning. We have asked you for your details and we will contact you as soon as possible. Best regards,

Panda Security

Rated 1 out of 5 stars

The renewal process is terrible...

The renewal process is terrible... When you reach the payment stage, you realize that not all browsers are supported and the transaction cannot be completed.
Then, you change browser, complete the payment, but you still get emails and the pop-up prompting you to renew your subscription.
What can I say...

January 31, 2026
Unprompted review
Panda Security  logo

Reply from Panda Security

Good morning. We have asked you for your details and we will contact you as soon as possible. Best regards,

Panda Security

Rated 5 out of 5 stars

I downloaded Panda Dome security

I downloaded Panda Dome security. A simple process to load them to a windows laptop an android table and phone. From the start it was an easy process, and my laptop is now secure with VPN, antivirus, cleanup and so on. Everything is carried out with ease, no need to contact help, which is provided 24/7.There has been no slowdown in running Panda Dome VPN. For the price paid I am very happy as it also includes a Password Manager, so important now. Very happy to recommend.

February 2, 2026
Unprompted review
Panda Security  logo

Reply from Panda Security

Thank you 🐼 Panda Security

Rated 5 out of 5 stars

Great job

Great job, more antivirus protection .

February 1, 2026
Unprompted review
Panda Security  logo

Reply from Panda Security

Thank you for your review 🐼 Panda Security

Rated 2 out of 5 stars

Renewed long-standing subscription and…

Renewed long-standing subscription and never received the email to setup the password security function.
I'm getting several warnings to move all of my passwords before 01/31/26. Unfortunately I don't have access to the older version and support is unresponsive.

January 14, 2026
Unprompted review
Panda Security  logo

Reply from Panda Security

Good morning. We have asked you for your details and we will contact you as soon as possible. Best regards,

Panda Security

Rated 1 out of 5 stars

Useless

In 6 years of use, it has only found one virus... while Malwarebytes, which I use at the same time, has blocked dozens.
Panda only blocks "free online streaming pages" (who knows why?).
I also purchased Panda VPN's Premium service for 3 years, and it almost never works. I had to spend more money on NordVPN (which works perfectly).

I'm Italian and I write in Italian. Don't you even know how to recognize languages? Don't you know how to use a translator? Why are you replying to me in Spanish?? Furthermore, I've already contacted you several times and never received a response to my problems with your software. Stop sending useless automatic replies!!

January 14, 2026
Unprompted review
Panda Security  logo

Reply from Panda Security

Buenos días. Lamentamos lo sucedido. Te hemos pedido tus datos de contacto para ayudarte. Gracias, Panda Security

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