Parachute Law Solicitors Reviews 

726
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 107 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff for being exceptionally helpful, friendly, and incredibly quick to respond during urgent legal matters. People consistently note that the online system and overall processes are remarkably smooth, efficient, and very easy to navigate from start to finish. Some reviewers were not happy with unexpected delays, specifically mentioning instances of wasted time, slow progress, and having to repeatedly chase up important documents. A few individuals felt let down by these frustrating setbacks, noting that communication and customer support could have been handled much better throughout their entire transactions.

What people talk about most

Service

People report positive experiences with service, highlighting the trustworthy and committed nature of the... See more

Staff

Customers consistently note positive experiences with staff, highlighting their professional, friendly, and... See more

Response time

Clients share positive opinions on response_time, highlighting consistently rapid communication and fast... See more

Customer service

Users describe positive interactions with customer_service, noting great communication and helpful support... See more

User experience

Reviewers highlight positive aspects of user experience, consistently describing the process as smooth,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely brilliant. Had such a nightmare of a time finding somewhere I could get a Form LL compliance certificate completed for our re-mortgage until I came across Parachute Law. From the very first... See more

Company replied

Rated 5 out of 5 stars

Parachute law have been really professional throughout. Everything was fast and efficient. We were on a tight timescale and they were able to move things around to accomodate us. Highly recommend an... See more

Company replied

Rated 5 out of 5 stars

Excellent service, I have used Parachute Law twice now over the years for Land Registry ID services overseas. A smooth process and the document came via email which the Land Registry accepts. I would... See more

Company replied

Rated 5 out of 5 stars

The Parachute Law team were very responsive throughout what was quite a drawn out process. Great industry knowledge and a very approachable style. Their plain speaking was very welcome, and ther... See more

Company replied


Company details

  1. Lawyer
  2. General Practice Attorney

Written by the company

A new breed of solicitors, Parachute Law bypasses the stuffiness of traditional law firms and gets straight to the heart of your legal conundrum. Transparent, pre-agreed charges for practical, no-nonsense legal advice affordable for small to medium businesses and individuals alike. Parachute Law is at the forefront of the "uberisation" of legal services, forging a new path toward accessible legal support. Parachute Law Limited trading as Parachute Law is a limited company registered in England with registered number 10437783. Parachute Law is authorised and regulated by the Solicitors Regulation Authority no 646947.


Contact info

4.9

Excellent

TrustScore 5 out of 5

726 reviews

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1-star

No recent history of asking for reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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4.9

All reviews

(726)

105 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Parachute Legal

Parachute Legal made the process very easy and communicated throughout making this process worthwhile. Highly recommended

July 23, 2026
Unprompted review
Parachute Law Solicitors logo

Reply from Parachute Law Solicitors

Hi there,

Thank you so much for your wonderful review and recommendation!

We're glad to hear that you found the process straightforward and that our team kept you informed every step of the way. We believe clear communication is key, so it's fantastic to know that this made your experience a positive one.

Your recommendation means a great deal to all of us at Parachute Law. Thank you for choosing us, and we wish you all the very best for the future. If you ever need our assistance again, we'll be here to help.

Parachute Law

Rated 4 out of 5 stars

Solicitor explained things perfectly

The person I spoke to via Zoom was very reassuring and explained things perfectly for me. She put me at ease and went through everything in detail without overwhelming me. The only downside was the number of repetitive and sometimes confusing emails and texts they automatically send out.

July 22, 2026
Unprompted review
Parachute Law Solicitors logo

Reply from Parachute Law Solicitors

Hi Rosanna,

Thank you so much for taking the time to leave such a thoughtful review.

We're delighted to hear that your Zoom consultation was such a positive experience and that you felt reassured, supported, and at ease. We understand that discussing legal matters can feel overwhelming, so it's wonderful to know that everything was explained clearly and at a pace that worked for you.

We also really appreciate your honest feedback about our automated emails and text messages. We're sorry they felt repetitive and confusing at times. We're continually reviewing our communications to make them as clear and helpful as possible, and your comments are valuable in helping us improve.

Thank you again for your feedback and for choosing Parachute Law. We wish you all the very best, and we're here if you need any further support.

Parachute Law

Rated 5 out of 5 stars

Was very quick they was so helpful by…

Was very quick they was so helpful by phone and email and helped me along the process

July 17, 2026
Unprompted review
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Reply from Parachute Law Solicitors

Hi Mahmood,

Thank you for the positive feedback.

I'm happy to hear our team was really helpful throughout your instruction.

We hope to work with you again.

Parachute Law

Rated 5 out of 5 stars

Very efficient good service!!

July 20, 2026
Unprompted review
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Reply from Parachute Law Solicitors

Hi Kam,

Thank you so much for your wonderful review!

We're delighted to hear you found our service efficient and had a great experience. Your kind feedback means a lot to our team, and we truly appreciate you taking the time to share it.

We look forward to assisting you again in the future!

Parachute Law

Rated 5 out of 5 stars

Excellent service

July 20, 2026
Unprompted review
Parachute Law Solicitors logo

Reply from Parachute Law Solicitors

Hi Jack,

Thank you for your lovely review! We're so pleased to hear you were happy with our service.

Your support is greatly appreciated, and we look forward to helping you again whenever you need us.

Parachute Law

Rated 5 out of 5 stars

Efficient

Very efficient with process

July 15, 2026
Unprompted review
Parachute Law Solicitors logo

Reply from Parachute Law Solicitors

Hi Jacky,

Thank you for the wonderful feedback.
I'm happy to hear our team could efficiently assist with your matter.

We look forward to working with you again in the future.
Parachute Law

Rated 5 out of 5 stars

Lucy was on time

Lucy was on time. She was patient and helpful , explained everything professuonal. Was very patient and helpful in showing my wife how to use the Zoon mobile app.

July 9, 2026
Unprompted review
Parachute Law Solicitors logo

Reply from Parachute Law Solicitors

Hi Patrick,

Thank you so much for your kind review. We're delighted to hear that Lucy made your experience a positive one. Providing clear guidance and taking the time to ensure our clients feel comfortable and supported is something we strive for, so it's wonderful to know her patience and professionalism stood out. We'll be sure to pass your lovely feedback on to Lucy. Thank you again for taking the time to share your experience!

Parachute Law

Rated 5 out of 5 stars

Faultless

Really quick. Great, professional, yet personal service. Any worries and someone gets back to you immediately - with useful, helpful information. Online offering is excellent.

July 8, 2026
Unprompted review
Parachute Law Solicitors logo

Reply from Parachute Law Solicitors

Hi Richard,

Thank you for your wonderful feedback! We’re delighted to hear that you found our service quick, professional, and personal. It’s great to know our team was able to respond promptly with helpful information and that you had a positive experience with our online service. We truly appreciate your kind words.

Parachute Law

Rated 5 out of 5 stars

Made the process really easy

Made the process really easy, helpful and kind staff

July 7, 2026
Unprompted review
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Reply from Parachute Law Solicitors

Hi Kirsty,

Thank you for your lovely feedback! We’re delighted to hear that our team made the process easy for you and that you found our staff helpful and kind. We truly appreciate your support and are glad we could assist.

Parachute Law

Rated 5 out of 5 stars

Very quick to answer questions and…

Very quick to answer questions and doing the tasks Very pleased with the out come thank you so much

July 6, 2026
Unprompted review
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Reply from Parachute Law Solicitors

Hey there!

Thank you for your kind feedback! We’re so pleased to hear that our team was able to answer your questions promptly and complete everything efficiently. It’s wonderful to know you’re happy with the outcome. Thank you for choosing Parachute Law!

Parachute Law

Rated 5 out of 5 stars

Quick

Quick, efferent and really easy to talk to. Would recommend

July 6, 2026
Unprompted review
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Reply from Parachute Law Solicitors

Hi Jack,

Thank you for your kind review! We’re delighted to hear you found our service quick, efficient, and easy to work with. We truly appreciate your recommendation and your support.

Parachute Law

Rated 5 out of 5 stars

We had excellent service from Parachute…

We had excellent service from Parachute Law. The lady who assisted with all the ongoings, Nel was excellent. We were either a rush and documentation amd sign took 5 days. The delay was on our side but Nel was understanding, explained everyrhing and booked us in for sign off within less than 24hrs . Would highly rate and recommend.

July 2, 2026
Unprompted review
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Reply from Parachute Law Solicitors

Hi Lee,

Thank you for your wonderful feedback! We’re delighted to hear that you had an excellent experience with our team. Nel will be especially pleased to know that her support, clear communication, and flexibility helped keep everything on track, even with the time pressures.

We truly appreciate your recommendation and are so pleased we could assist you when you needed us most.

Parachute Law

Rated 5 out of 5 stars

We used this incredible solicitors to…

We used this incredible solicitors to complete some checks. We found them to be professional, helpful and the communication was amazing every step of the way. Would highly recommend them . Thank you Parachute Law .

July 2, 2026
Unprompted review
Parachute Law Solicitors logo

Reply from Parachute Law Solicitors

Hi Jennie,

Thank you for your wonderful feedback! We’re delighted to hear that you found our team professional, helpful, and communicative throughout the process. Providing a smooth experience from start to finish is always our goal. We truly appreciate your recommendation and thank you for choosing Parachute Law.

Parachute Law

Rated 5 out of 5 stars

I am very happy with the service and…

I am very happy with the service and the support they provide to my wife who she needed a ILA certificate.
My wife is an introvert and has less confident to deal with legal terms and condition.
Lucy - was very supporting and explains all.

In between the communication via emails with Nel was superb. Very quick reply.
Will link with them again in future for legal services and advices.

Thank you friends.

- Selvi and Arul.

June 30, 2026
Unprompted review
Parachute Law Solicitors logo

Reply from Parachute Law Solicitors

Hi Arul,

Thank you so much for your thoughtful review! We’re delighted to hear that both Lucy and Nel were able to provide the support and reassurance your wife needed throughout the ILA process.

It’s especially rewarding to know that Lucy’s clear explanations helped your wife feel more comfortable and confident, and that Nel’s prompt communication made everything run smoothly. We truly appreciate your kind words and look forward to assisting you again with any future legal services or advice.

Parachute Law

Rated 5 out of 5 stars

It’s a brilliant service from start to…

It’s a brilliant service from start to finish. Was able to get the certificate we needed. Shout out to Ms Ashlee who helped and supported us through the entire process. Will recommend to our family and friends.

June 26, 2026
Unprompted review
Parachute Law Solicitors logo

Reply from Parachute Law Solicitors

Hi Eugene,

Thank you so much for your wonderful feedback! We’re delighted to hear you had a great experience from start to finish and that we could help you obtain the certificate you needed.

A special thank you for your kind words about Ashlee—she’ll be thrilled to know her support made such a positive difference. We truly appreciate your recommendation and look forward to assisting your family and friends in the future.

Parachute Law

Rated 5 out of 5 stars

Just made the whole process easy great…

Just made the whole process easy great firm to deal with.

June 25, 2026
Unprompted review
Parachute Law Solicitors logo

Reply from Parachute Law Solicitors

Hi Neil,

Thank you for your kind review! We’re delighted to hear that we made the process easy and that you enjoyed working with our team. We really appreciate your feedback and your support.

Parachute Law

Rated 5 out of 5 stars

Brilliant

Brilliant. I was finding it so hard to find a solicitor to issue an anti fraud certificate - nobody seemed to do it. Parachute law made the process so simple. They were efficient and helpful. Every email was answered so promptly. Would highly recommend

June 25, 2026
Unprompted review
Parachute Law Solicitors logo

Reply from Parachute Law Solicitors

Hi Abbie,

Thank you for your wonderful feedback! We’re so pleased we could make the process simple and straightforward for you. It’s great to hear that our team’s responsiveness and support made a positive difference, especially when you were struggling to find a solicitor who could help. We truly appreciate your recommendation and are grateful you chose Parachute Law.

Parachute Law

Rated 5 out of 5 stars

Highly responsive, clear advice for a transfer of equity

I used Parachute Law for independent legal advice on a transfer of equity. The experience was excellent throughout.

What stood out most was their responsiveness: in a process where time really matters, they were proactive about offering appointment slots in advance and kept things moving without me having to chase. The advice I received was clear, well-explained, and genuinely helpful in giving me the confidence to make the right decisions.

My case was handled by Ash, who was absolutely amazing. She was proactive,attentive, and incredibly accommodating throughout. A huge thank you to her and to the solicitors I dealt with, the whole team made what could have been a stressful process feel manageable.

Would thoroughly recommend.

June 16, 2026
Unprompted review
Parachute Law Solicitors logo

Reply from Parachute Law Solicitors

Hi Lucie,

Thank you so much for your thoughtful review! We’re delighted to hear that your experience with us was excellent from start to finish and that our proactive approach helped keep your transfer of equity matter moving smoothly.

Ash will be especially pleased to hear your kind words. Providing clear advice, responsive communication, and supportive service is exactly what we strive for, so it’s wonderful to know that you felt confident and well supported throughout the process.

Thank you again for your recommendation and for trusting Parachute Law to assist you.

Parachute Law

Rated 4 out of 5 stars

Since my last review on Parachute Law…

Since my last review on Parachute Law Solicitors, they have since been in contact informing us they were short of staff on the day we left several messages and were then very helpful with our questions.

June 17, 2026
Unprompted review
Parachute Law Solicitors logo

Reply from Parachute Law Solicitors

Hi Kaye,

Thank you for taking the time to update your review. We appreciate your patience and understanding. We’re pleased that we were able to connect with you, explain the circumstances, and assist with your queries. Providing helpful and responsive support is very important to us, and we’re grateful for the opportunity to put things right.

Thank you again for your feedback.

Parachute Law

Rated 5 out of 5 stars

LL restriction

Whilst re-mortgaging we found out our deeds had an LL restriction. We phoned more local solicitors than I care to remember and each one couldn't help. We luckily found parachute law on line and they were extremely efficient. Within a week of our original contact, it was sorted. Extremely happy with the service, thank you!

June 19, 2026
Unprompted review
Parachute Law Solicitors logo

Reply from Parachute Law Solicitors

Hi Sera,

Thank you for your kind review! We’re delighted to hear that you found our service thorough, informative, and easy to work with. It’s great to know our responsiveness made a positive impression, and we look forward to assisting you again in the future.

Parachute Law

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