Paradise First AidReviews 

1,355
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 137 reviews, reviewers overwhelmingly had a great experience with this company, with many consistently praising the staff for their exceptional knowledge and engaging teaching styles. Customers frequently highlight how trainers make complex information easy to understand and remember, often incorporating real-life scenarios and humor to keep sessions enjoyable and practical. The overall service is described as well-organized and efficient, with many appreciating the quick pace of the courses while still covering all essential aspects thoroughly. People also value the thoughtful amenities provided, such as refreshments, and the quality of the equipment used during practical components, contributing to a positive learning environment.

What people talk about most

Staff

Reviewers mention positive feedback about staff, consistently praising trainers for their knowledgeable,... See more

User experience

Consumers find user experience to be positive, with many reviewers praising the engaging and interactive... See more

Service

Users describe positive interactions with service, consistently praising the engaging and informative... See more

Product

Reviewers highlight positive aspects of the product, with many highly recommending it as the best they've... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was really happy with Matt as a trainer. He explained the important parts very clearly and kept things short, which made them easy for us to remember. When trainers take a long time to explain thi... See more

Rated 5 out of 5 stars

Kel was the best trainer to date out of all the courses I have completed, I have been in the construction industry 15 years completing first aid more times than I can count (5 possibly 6 times). Kel i... See more

Rated 5 out of 5 stars

Jo was amazing with her knowledge and her way with making us feel valued and comfortable. She shared and listened and assisted. Particularly with me as I had some difficulties physically. Her organis... See more

Rated 5 out of 5 stars

I recently completed my First Aid and CPR training at Paradise First Aid, and I had a great experience. Our trainer, Britt Keough, was fantastic very knowledgeable, funny and easy to understand, a... See more


Company details

  1. First Aid Station
  2. Pharmacy

Written by the company

Paradise First Aid provided Nationally Recognised First Aid and CPR training courses on the Gold Coast, QLD. Onsite training and daily courses available. Registered Training Organisation (RTO) 32268


Contact info

5.0

Excellent

TrustScore 5 out of 5

1K reviews

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No history of asking for reviews

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5.0

All reviews

(1,355)

126 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Mick J was hands down the best trainer…

Mick J was hands down the best trainer I've had. His many years of experience in the field and using real life scenarios in his training helped with my learning and understanding. Recommend to anyone wanting to do their First Aid and CPR.

May 21, 2026
Unprompted review
Rated 5 out of 5 stars

I recently completed my CPR and First…

I recently completed my CPR and First Aid course with Matt and had such a great experience. Matt created a very supportive, engaging, and comfortable learning environment from the beginning.

He explained everything in a clear, practical, and easy-to-understand way, which made the course both enjoyable and informative. I especially appreciated how patient, knowledgeable, and encouraging he was throughout the training.

I left the course feeling much more confident in my ability to respond in emergency situations. Thank you, Matt, for making the experience so positive and empowering. Highly recommend!

May 9, 2026
Unprompted review
Rated 5 out of 5 stars

I had my CPR training today with…

I had my CPR training today with Paradise First Aid Coomera. It was very helpful and easy to understand. My trainer was Matt and he explained everything clearly and made the session interesting. Overall, it was a great training session.

May 2, 2026
Unprompted review
Rated 5 out of 5 stars

Matt was an excellent teacher

Matt was an excellent teacher. This was my 7th first aid/cpr renewal. His delivery of the vital information was detailed and engaging. Highly recommend.

April 29, 2026
Unprompted review
Rated 5 out of 5 stars

Fab was fab

Fab was able to convey the training using real scenarios making the content easy to understand, the pace was perfect and the group felt comfortable practising the techniques.

April 28, 2026
Unprompted review
Rated 5 out of 5 stars

I highly recommend Paradise First Aid…

I highly recommend Paradise First Aid and their team of instructors. The course offers a comprehensive learning experience, enriched by real-life examples that effectively reinforce the material. For the past three years, I have chosen Paradise First Aid to renew and refresh my First Aid and CPR training. Today, Mick J confirmed that I am with the best company—not only for the expertise of their trainers, but also for the quality of the program content, engaging discussions, hands-on practice, convenient parking, and the cleanliness of the venue. Thank you to Paradise First Aid and Mick J.

April 28, 2026
Unprompted review
Rated 5 out of 5 stars

CPR (Express) - Paradise First Aid - Coomera

Completed the CPR (Express) earlier today at Parade First Aid, Coomera.
Course required around 1.5hrs of eLearning prior to attending. The eLearning, although not intensive, still required you to take information on board, and then attain a certain amount of correct answers before being considered to complete the practical / class room part the course at a later date.
For this part, we had a teacher called Fab. Her method of teaching certainly worked for myself, and it would appear others as well. Fab was very clear and precise with her directions as to what, and why, certain steps and processes were required, as well as sharing relevent examples as and when they were required to emphasise certain points.
I would highly recommend both Fab and Paradise First Aid for anyone requiring this type of training in the future.

April 28, 2026
Unprompted review
Rated 5 out of 5 stars

It was a wonderful experience


It was a wonderful experience. Sooz, who was my trainer today, did an excellent job. She explained everything very clearly and always had a wonderful, positive attitude. The welcome we received at the beginning was very warm. She helped me a lot, and I truly appreciate that. It really is a great place to do a First Aid and CPR course.

January 31, 2026
Unprompted review
Rated 5 out of 5 stars

Simple end effective course.

The course was LVR and CPR training, Our trainer made the course appear simple and short but it was filled with knowledge and first hand experience with everything you need.

April 10, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing Experience

I recently completed a first aid training session with Jo Warrior at Coomera and I couldn’t recommend her highly enough.

She was incredibly friendly, professional, and made the whole experience really engaging. The course content was delivered clearly and in a way that was easy to understand, which made learning such important skills feel manageable and even enjoyable.

Jo created a supportive environment where everyone felt comfortable asking questions, and her enthusiasm really stood out. It’s clear she genuinely cares about making sure her students leave feeling confident and well-prepared.

Thank you for such a great training session I would absolutely recommend Jo to anyone looking to complete their first aid training!

Kerry

April 7, 2026
Unprompted review
Rated 5 out of 5 stars

First aid

Great experience,well informed.I have been using Paradise Firtaid for 6 years now as do a lot of my work colleagues.

March 27, 2026
Unprompted review
Rated 5 out of 5 stars

I have been completing CPR LVR courses for 20 years

I have been completing CPR LVR courses for 20 years. This is the best one yet. Mick’s presentation was excellent and with wealth of knowledge and practical experience/true life, he was able to explain processes in a real and simple way. I learnt some new very valuable applications for CPR not learnt with
other courses in the past.

March 27, 2026
Unprompted review

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