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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, knowledge, and supportive approach, highlighting how tutors make learning enjoyable and provide flexibility. Many people appreciate the exceptional customer service, noting prompt responses to queries and consistent guidance throughout their training and exam preparation. The user experience is frequently described as positive, with easy-to-navigate platforms and helpful resources. However, some customers were dissatisfied with the recruitment process, citing wasted time due to multiple interviews and paperwork for roles that did not align with agreed-upon timeframes. A few other people also felt that their representative no longer working at the company led to miscommunication regarding apprenticeship durations.

What people talk about most

Staff

Consumers consistently find staff to be positive, helpful, and knowledgeable. Many reviewers praise the... See more

User experience

Users describe positive interactions with the user experience. Many customers found the platform easy to use... See more

Customer service

Reviewers highlight positive aspects of customer service. Many customers praise the helpfulness and... See more

Based on these reviews

Rated 4 out of 5 stars

My experience of online training at Parenta has, on the whole, been very positive. The tutors are very professional and knowledgeable and gave me the flexibility to fit in my training around my other... See more

Rated 5 out of 5 stars

I had such an amazing experience with Caroline when working towards my level 3, she made any work enjoyable and was such a helpful tutor, I was so nervous about doing my end point assessment but Carol... See more

Rated 5 out of 5 stars

I stongly recommend doing a course in Early Years Educator in Parenta company, as they are very helpful in any way, and they offer a lot of knowledge.. People there always friendly and always care ab... See more

Rated 5 out of 5 stars

I am nearly at the end of training for my level 5 in child care and management and have had a tricky experience to start with but since having Denise Hawkes it has completely changed, she has been abl... See more

Company replied


Company details

  1. Nursery School

Information provided by various external sources

Parenta provide childcare qualifications and apprenticeships for early years providers, as well as management software, websites and fee collection


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

97 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Everyone is so lovely.

Everyone is so lovely, great at teaching and patient when it comes to personal problems.

June 14, 2025
Unprompted review
Parenta logo

Reply from Parenta

Thank you for your 5-star review!

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Rated 5 out of 5 stars

NVQ Level 3

We’ve had the pleasure of working with Joanne as she supported one of our employees through her Level 3 qualification, and I cannot recommend her highly enough. Throughout the entire process, Joanne has been incredibly professional, knowledgeable, and supportive, always at the end of a phone and responded promptly to emails.

She consistently went out of her way to ensure our team member felt confident and capable, offering guidance, encouragement, and clear communication at every stage. Her dedication, attention to detail, and genuine care for the learner’s progress really show in everything she does.

June 3, 2025
Unprompted review
Rated 5 out of 5 stars

My teacher Cally Richards was…

My teacher Cally Richards was absolutely fantastic, she made the course so fun and she was super friendly, someone who I could openly share things with. I will definitely recommend Parenta as all the staff are very professional and friendly especially my teacher Cally!

May 29, 2025
Unprompted review
Rated 5 out of 5 stars

Empowerment for early education

I am truly gratefult for the support Tonni gave me through my journey when I had concerns questions and needed feedback. She offered me practical, personalized guidandance which empowered me to complete my assignments but overall gain knowledge to apply to my daily practice to provide the best early education.

April 16, 2025
Unprompted review
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Rated 5 out of 5 stars

I really enjoyed the STEM webinar…

I really enjoyed the STEM webinar yesterday. It has given me lots of ideas and I look forward to reading the book when it’s out. It was easy to
Sign up and I have received my certificate.

April 9, 2025
Unprompted review
Rated 5 out of 5 stars

Parenta - very good

We have used Parenta for many years. The quality of knowledge they receive for their learning is at a high level. . Vicky the assessor has been really helpful and supported the students well at our nursery.

April 10, 2025
Unprompted review
Rated 5 out of 5 stars

Nicola Newport has been great help and…

Nicola Newport has been great help and support for me. She is always available to answer my questions regarding course content, tasks and OneFile.
At the beginning of the course I felt bit overwhelmed but with Nicky's support and encouragement I feel now more confident and I am enjoying my course. Thank you, Nicky. Katerina

March 11, 2025
Unprompted review
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Rated 5 out of 5 stars

Review

Nicky Newport is a very helpful tutor who is always willing to help with any difficulties I have and reassures me of my abilities during my apprenticeship.

March 4, 2025
Unprompted review
Rated 5 out of 5 stars

Nicky Newport- feedback

Nicky Newport has been an excellent tutor and assessor for our apprentice. She is accessible, supportive and her encouragement brings the best out of the apprentice for their learning.

March 3, 2025
Unprompted review
Rated 5 out of 5 stars

Parenta/ Nicky review

Initially I was nervous starting my course with parenta but Nicola Newport made me feel really comfortable, one file was easy to navigate with nickys help and if I ever needed support with ANYTHING, Nicky was always there to provide support and encouragement. As well as providing the utmost support with my course, Nicky would also check on my well-being making sure I am happy and safe in my setting and was also giving me the best advice before my end point assessment. Thanks so much Nicky and parenta for such a great and fulfilling experience!!
- Kitty

February 20, 2025
Unprompted review
Rated 5 out of 5 stars

Level 3 Early Years Educator

My tutor is Nicola Newport and she helped me alot in going through my Level 3 course. The whole parenta team is amazing and very helpful. They make you feel comfortable all throughtout the course.

February 19, 2025
Unprompted review
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Rated 5 out of 5 stars

Webinar was amazing

Webinar was amazing, with lots of new terms and information to learn and apply to teaching practice, I really appreciate the effort of Parenta team for arranging such a nice webinar. Thank you!

January 23, 2025
Unprompted review
Rated 5 out of 5 stars

my tutor was amazing (Naomi…

my tutor was amazing (Naomi Paternoster)
always there to help me, whenever she could she would get back to me. couldn’t of done it without her! i got a distinction in my level 2, even though i struggle to do things academically she helped me achieve best results

November 28, 2024
Unprompted review
Rated 4 out of 5 stars

I had a bumpy start of my course…

I had a bumpy start of my course however after receiving a new tutor (Anita) I was able to complete my course due to Anita being great with communication and helping me when I needed it

November 13, 2024
Unprompted review
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Rated 5 out of 5 stars

My L3 Certification Experience

I am writing to express my sincere gratitude for the exceptional support and guidance I received throughout my L3 certification journey. When I first started, I was a complete novice, feeling overwhelmed by the complexities of the subject matter. However, thanks to the tireless efforts of my tutors Sarah O' Dwyer, Katy Evans, Yvonne Pickin and James MacAdams, I have not only successfully completed the certification but have also grown into a confident room leader.

The personalized attention and encouragement I received were instrumental in my success. My tutors were always patient and willing to go the extra mile to ensure I understood the concepts.
I am incredibly grateful for this transformative experience and would highly recommend this program to anyone seeking to enhance their skills and knowledge in this field.

Thank you once again for everything."

September 16, 2024
Unprompted review

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