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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, knowledge, and supportive approach, highlighting how tutors make learning enjoyable and provide flexibility. Many people appreciate the exceptional customer service, noting prompt responses to queries and consistent guidance throughout their training and exam preparation. The user experience is frequently described as positive, with easy-to-navigate platforms and helpful resources. However, some customers were dissatisfied with the recruitment process, citing wasted time due to multiple interviews and paperwork for roles that did not align with agreed-upon timeframes. A few other people also felt that their representative no longer working at the company led to miscommunication regarding apprenticeship durations.

What people talk about most

Staff

Consumers consistently find staff to be positive, helpful, and knowledgeable. Many reviewers praise the... See more

User experience

Users describe positive interactions with the user experience. Many customers found the platform easy to use... See more

Customer service

Reviewers highlight positive aspects of customer service. Many customers praise the helpfulness and... See more

Based on these reviews

Rated 4 out of 5 stars

My experience of online training at Parenta has, on the whole, been very positive. The tutors are very professional and knowledgeable and gave me the flexibility to fit in my training around my other... See more

Rated 5 out of 5 stars

I had such an amazing experience with Caroline when working towards my level 3, she made any work enjoyable and was such a helpful tutor, I was so nervous about doing my end point assessment but Carol... See more

Rated 5 out of 5 stars

I stongly recommend doing a course in Early Years Educator in Parenta company, as they are very helpful in any way, and they offer a lot of knowledge.. People there always friendly and always care ab... See more

Rated 5 out of 5 stars

I am nearly at the end of training for my level 5 in child care and management and have had a tricky experience to start with but since having Denise Hawkes it has completely changed, she has been abl... See more

Company replied


Company details

  1. Nursery School

Information provided by various external sources

Parenta provide childcare qualifications and apprenticeships for early years providers, as well as management software, websites and fee collection


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

97 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 4 out of 5 stars

We have used Abacus as our nursery…

We have used Abacus as our nursery software for many years. We have always found them really helpful always there is you need them.
The system has a lot of features some of which we are only just beginning to utilise. The main things we have used it for up to now which have been invaluable, are the invoicing, taking children's bookings and staff rota reports which calculate how many staff are required and how many you have, all tie in together which saves so much time.

August 21, 2024
Unprompted review
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Rated 5 out of 5 stars

Billy M - Great thanks

I take this opportunity to sincerely thank Billy M, Early Years Training Consultant at Parenta for his consistent outstanding help and support. Billy is highly professional and has impeccable standards.

August 7, 2024
Unprompted review
Rated 5 out of 5 stars

I want to extend my heartfelt thanks to…


I want to extend my heartfelt thanks to Laxmi from Parenta, who has been an exceptional tutor . Her dedication and commitment to helping me have been truly remarkable. Laxmi has not only provided invaluable advice but has also been a constant source of support and encouragement. She has always been there to guide me, offering insightful suggestions and spending quality time to ensure I understand everything.

Laxmi’s kindness and patience have made a significant difference in my learning experience. She goes above and beyond to make sure I’m on the right track, and her genuine care is evident in every interaction. I am incredibly grateful for every minute she has spent helping me and for all the wonderful things she’s doing.

Thank you, Laxmi, for your outstanding support and for making my journey so much better. Your efforts are truly appreciated!

August 2, 2024
Unprompted review
Rated 5 out of 5 stars

I had a overal great experience with…

I had a overal great experience with Parenta. From the start I felt very supported and all the way through I learnt lots and found the live sessions and discussions to be very informative. I also was really lucky to have Tonni as my tutor as she made it very relaxed and would help with any little thing I needed throughout and all the way to the end when I got my certificate. So thank you Parenta and Tonni for all of the teaching given, guidance and support

July 23, 2024
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Rated 5 out of 5 stars

Review based on prateema my tutor…

I am delighted to write this review for Prateema, my assessor in the childcare course. From the very beginning of my journey, Prateema has been a beacon of support, guidance, and encouragement, playing an instrumental role in helping me achieve my goals and excel in my studies. Her dedication to her role and her genuine interest in the success of her students are truly commendable.

From our first meeting, it was clear that Prateema is not just an assessor, but a mentor deeply committed to her students' growth and development. Her vast knowledge of the childcare field and her ability to convey complex concepts in an accessible and engaging manner have significantly enhanced my learning experience. Prateema has a unique talent for making challenging material understandable, ensuring that I not only learn but also retain and apply the knowledge effectively in real-world settings.

One of the standout qualities of Prateema is her unwavering support. Throughout the course, she has been consistently available to answer questions, provide feedback, and offer guidance. Her open-door policy made it easy for me to approach her with any concerns or difficulties I encountered. Whether it was through one-on-one sessions, emails, or phone calls, Prateema's prompt and thoughtful responses always made me feel valued and supported. Her ability to listen attentively and provide constructive feedback has been invaluable in helping me refine my skills and boost my confidence.

Prateema's encouragement has been a driving force behind my progress. She has an incredible knack for recognizing potential and pushing her students to reach their full capabilities. There were moments when I doubted my abilities or felt overwhelmed by the demands of the course, but Prateema was always there to remind me of my strengths and potential. Her positive reinforcement and motivational words inspired me to persevere, even when the going got tough. She believed in me when I struggled to believe in myself, and that belief was the catalyst for my success.

Moreover, Prateema's approach to assessment is both rigorous and fair. She holds her students to high standards, ensuring that we not only meet but exceed the requirements of the course. Her detailed feedback on assignments was always constructive, highlighting areas for improvement while also acknowledging what was done well. This balanced approach helped me grow as a student and a future childcare professional. Prateema's assessments were never just about grades; they were about learning and personal development.

In addition to her professional expertise and supportive nature, Prateema is also incredibly empathetic and understanding. She recognizes the challenges that students may face outside of their academic pursuits and is always willing to offer flexibility and accommodations when needed. Her compassionate approach creates a learning environment that is both respectful and inclusive, where students feel safe to express themselves and take risks in their learning.

Prateema's has instilled in me a deep passion for childcare and a commitment to continuous learning. Her emphasis on the importance of staying updated with the latest developments in the field and her encouragement to engage in professional development activities have set a strong foundation for my future career. Thanks to Prateema, I feel well-prepared and confident to embark on my journey in childcare, equipped with the knowledge and skills necessary to make a meaningful difference in the lives of children and families.

In conclusion, Prateema is an exceptional assessor whose dedication, expertise, and unwavering support have been pivotal in my educational journey. She has not only helped me achieve my goals but has also inspired me to strive for excellence and to believe in my potential. I am immensely grateful for her guidance and mentorship, and I wholeheartedly recommend her to any student fortunate enough to have her as an assessor. Prateema is a true asset to the field of childcare education, and her impact on her students is profound and lasting.

June 12, 2024
Unprompted review
Rated 5 out of 5 stars

Prateema lollbeharree is a wonderful…

Prateema lollbeharree is a wonderful tutor with full of passion and patience. She always gave me full support throughout my level 3 course. With her guidance, i gained lots of valued knowledge. She is always there by phone or email if needed. I heartly appreciate to my tutor prateema lollbeharree.

June 3, 2024
Unprompted review
Rated 4 out of 5 stars

Amazing Sam Evans

Since having Sam as my tutor for my Early Years educator Level 3 course, I have come a long way and gained a strong pass in all of my exams. Sam managed to support me to get my course completed by the expected end date. And was always there to answer my emails and questions. Sam has always remained positive and encouraged me throughout.

June 3, 2024
Unprompted review
Rated 5 out of 5 stars

Great work

"Sam Evans is a lovely tutor who is very attentive to her students. She always seems friendly and cheerful with me as the nursery manager and helps me out if I ever forget to book students in. She always keeps me informed of any changes to schedules."

June 3, 2024
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Rated 5 out of 5 stars

Functional Skills Maths

Whilst completing my Level 5 I was required to sit my maths exam. Maths is something that has always filled me with dread however the constant support and help from Amy Wong has been amazing. I do believe i would have given up many times without her. She went above and beyond with 1;1 sessions and was always available with advise and encouragement. She is an asset to the functional skills team and i am forever grateful to her.

May 21, 2024
Unprompted review
Rated 5 out of 5 stars

functional skills tutors

I’m studying my Level 3 in childcare with Parenta and I had to do my functional skills level 2 Maths and English, both my tutors were amazing. Amy Wong was my support for maths, amazing tutor and teaching skills. Also for my English exam Stacey Andrews was a great tutor and help. I’m grateful to both of them!

May 13, 2024
Unprompted review
Rated 5 out of 5 stars

Tonni has been an absolute godsend…

Tonni has been an absolute godsend throughout my journey studying for my Level 3 in childcare. Her unwavering kindness and patience have been a source of comfort, especially in an industry where, as a man, I sometimes feel like an outlier. Tonni's support and encouragement have helped me navigate any doubts or insecurities I've faced. With her guidance, I've not only gained valuable knowledge but also developed a newfound confidence in my abilities. It's clear that she genuinely cares about her students' well-being and success. I'm incredibly grateful for her mentorship, and I have no doubt that friends and family would be proud of the positive impact she's making!

April 15, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent experience

Hi I am studying Level 5 management and leadership in early years. All my tutors are very helpful and I learn a lot in my every lessons. I feel much more confident and enjoying my course. Many many thanks to Sarah O'Dwyer, Nicki Navuasese and Pippa Cain

April 10, 2024
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Rated 5 out of 5 stars

Najma Sultqn from Parenta is the best…

Najma Sultan from Parenta is the best English teacher I could ever wish for. She is full of passion and patience for everyone. She always believed in me and supported me at every moment. She is wonderful and thanks to her I passed my English:) Thank you Najma!

March 18, 2024
Unprompted review
Rated 4 out of 5 stars

Tutor recommendation.

I started with Parenta a long time ago and experienced numerous delays throughout my course, including a change of nursery , change of tutor , and delays in marking and updates new tasks from Parenta team.
I was with them for over a year, and no one came to observe me on my setting . I only completed five assignments , and I was always told not to worry because I was on track until a second tutor took over.

When the second tutor took over, I realised I was extremely behind and had a lot of tasks and assignments to complete.
She took over my file and organised all of the tasks and assignments that I needed to do and managed to observe me on my setting . She was quick in marking and updating new tasks, quick responding any question or enquiry from my side.
Even we experienced minor delays during the process she supported me to complete more than 2/3 of my course in a shorter time .
If you decide to go with Parenta I strongly recommend SAM EVANS as a tutor.

March 7, 2024
Unprompted review
Rated 4 out of 5 stars

Embarking on my academic journey two…

Embarking on my academic journey two years ago was a positive experience initially. However, the dynamics shifted when my original tutor went on maternity leave, causing a temporary disruption. After a few challenging months, I was fortunate to be paired with my current tutor, Kaye Newbury. She not only turned the tide but also proved to be an invaluable support system.

Kaye's assistance has been exceptional. Her responsiveness to emails, even during weekends, sets a commendable standard. I find her to be an amazing individual, consistently demonstrating helpfulness and kindness. I wholeheartedly recommend Kaye Newbury to anyone seeking support in their academic endeavors—you won't regret it.

January 30, 2024
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Rated 5 out of 5 stars

Dear Parenta,

Dear Parenta,

I am writing to express my profound gratitude for the amazing impact Tonni Linton-Williams (my tutor) has had on my life and learning. Without Tonni’s strongly helpful teaching support, I wouldn’t have been able to finish my course on time.

During the two years on my course, Tonni has been such a hardworking, kind, responsibility, helpful and encouraging tutor for me. In every task, Tonni had provided very useful information and the knowledge to help me finished all the assignments on time. Tonni’s feedback has always given me a very good idea, helpful advice and clear, straight forward guidance to help and improve my needs. When I had any inquiries through emails, Tonni always took a fast respond for my inquiries to support me. (The email showed me that Tonni worked so hard in the late night and the early morning.) It has proved that Tonni has given her whole heart for supporting her learners and this has given me encouragement to make me study hard. Through the ZOOM meeting, Tonni pointed out my weaknesses, gave her opinions, ideas and full of encouragements to help me to do better in the future. Tonni is patient and always there with a listening ear. I will be forever grateful for her patience and guidance every step of the way.

Tonni is the best tutor I have ever met in my life. I will remember her for years to come. Thanks a lot for all her supports for my study!

Yours faithfully,

Learner:

DELI HE

November 12, 2023
Unprompted review

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