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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, knowledge, and supportive approach, highlighting how tutors make learning enjoyable and provide flexibility. Many people appreciate the exceptional customer service, noting prompt responses to queries and consistent guidance throughout their training and exam preparation. The user experience is frequently described as positive, with easy-to-navigate platforms and helpful resources. However, some customers were dissatisfied with the recruitment process, citing wasted time due to multiple interviews and paperwork for roles that did not align with agreed-upon timeframes. A few other people also felt that their representative no longer working at the company led to miscommunication regarding apprenticeship durations.

What people talk about most

Staff

Consumers consistently find staff to be positive, helpful, and knowledgeable. Many reviewers praise the... See more

User experience

Users describe positive interactions with the user experience. Many customers found the platform easy to use... See more

Customer service

Reviewers highlight positive aspects of customer service. Many customers praise the helpfulness and... See more

Based on these reviews

Rated 4 out of 5 stars

My experience of online training at Parenta has, on the whole, been very positive. The tutors are very professional and knowledgeable and gave me the flexibility to fit in my training around my other... See more

Rated 5 out of 5 stars

I had such an amazing experience with Caroline when working towards my level 3, she made any work enjoyable and was such a helpful tutor, I was so nervous about doing my end point assessment but Carol... See more

Rated 5 out of 5 stars

I stongly recommend doing a course in Early Years Educator in Parenta company, as they are very helpful in any way, and they offer a lot of knowledge.. People there always friendly and always care ab... See more

Rated 5 out of 5 stars

I am nearly at the end of training for my level 5 in child care and management and have had a tricky experience to start with but since having Denise Hawkes it has completely changed, she has been abl... See more

Company replied


Company details

  1. Nursery School

Information provided by various external sources

Parenta provide childcare qualifications and apprenticeships for early years providers, as well as management software, websites and fee collection


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

97 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 4 out of 5 stars

Kaye is amazing

when I started I didn't have a great tutor but i was then moved to Kaye and she has been amazing and helped set a clear path for me to help me achieve what i was doubting i could achieve.

November 2, 2023
Unprompted review
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Rated 5 out of 5 stars

Parenta is a great training provider

Parenta is a great training provider and I'm glad my employer has chosen parenta. I have been matched with a really good tutor that understands my past of leaning. I would definitely recommend to anyone.

February 3, 2023
Unprompted review
Rated 5 out of 5 stars

Ayse Drew is so lovely

Ayse Drew is so lovely, meeting her for the first time to start my course, she listen to my questions, helped me with explaining what I needed to do. Ayse made me feel very comfortable in knowing that if I needed help with anything she will be able to help. I'm excited for my journey with Parenta.

October 11, 2023
Unprompted review
Rated 4 out of 5 stars

Level 3 Child Educator course

I am doing my Level 3 Child Educator with Parenta. I have found them very supportive and helpful, no matter how many questions you have. I have recently had a change of assessor to Kaye Newbury, we had a meeting and discussed where I was at, what I needed to do next and any concerns that I had. Kaye has been in regular contact to make sure that everything is going ok and is always there by phone or email if needed.

October 9, 2023
Unprompted review
Rated 5 out of 5 stars

Amy Wong

Amy Wong has been a fantastic help with my Maths Functional Skills, showing great patience and desire to teach.

October 4, 2023
Unprompted review
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Rated 5 out of 5 stars

I started my level 3 in July

I started my level 3 in July, Parenta have been great. My tutor Kaye is lovely and has kept regular contact and has been very supportive and always available for advice and to answer any questions.

October 3, 2023
Unprompted review
Rated 5 out of 5 stars

Amazing Tutor

Hi
I have done my Functional skills English Level 2 recently with Parenta. And my tutor was Ryan Green who was very helpful during my course. He was very supportive and helpful and provided all the resources that I needed for my course. I am really happy to have Ryan as my English tutor. Thank you so much

September 11, 2023
Unprompted review
Rated 4 out of 5 stars

Felt very supported

Having English as an additional language I felt very supported by my tutor, Laxmi. I’ve always had answers to all my questions. I would recommend Parenta to everyone.

July 4, 2023
Unprompted review
Rated 5 out of 5 stars

Karley who is part of the customer…

Karley who is part of the customer service team is a godsend. She always has the answers to any questions we may have or if she doesn't know the answer she will find out and always give us a call back!

August 23, 2023
Unprompted review
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Rated 5 out of 5 stars

Testimonial

We love Parenta and all of it's features. All of the staff are fab and so knowledgeable. We could not recommend the software enough, you will never regret the decision to use Parenta!

August 31, 2023
Unprompted review
Rated 5 out of 5 stars

Starting level 3 in September

Since starting in September 2022 to complete my level 3 I have had Lauren as my tutor. She has helped me a great deal in getting ahead of my target. Lauren is kind, helpful and always available to help when needed.
Couldn't ask for a better tutor.

August 21, 2023
Unprompted review
Rated 5 out of 5 stars

I started my EYE L3 course in February…

I started my EYE L3 course in February 2023 and Sam took over as tutor in June. She has been fantastic and so supportive. Her proactive approach has made it easier to plan my coursework around work and homelife with two young children. Parenta has been excellent with their support, too.

August 20, 2023
Unprompted review
Rated 5 out of 5 stars

The provider is fantastic

The provider is fantastic always at hand if I need help and gave me the support I need. My tutor is great friendly and very understanding and is at hand to help me with any issues I have

August 18, 2023
Unprompted review
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Rated 5 out of 5 stars

Great company to do your L3 with!

It was great to be an apprentice with Parenta, and having Prateema as my assessor. She was always available and helpful, making sure I understood every assignment, checking on me, and encouraging when needed. Very professional. Thank you Prateema!
Also, other employees of Parenta, which were involved during my course were helpful, with adequate knowledge, and have been very professional all the times.

August 9, 2023
Unprompted review
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Rated 4 out of 5 stars

My journey so far ...........

From the start of my L5 Apprenticeship, the masterclasses and the teachers have been great. Their dedication to teaching the classes and the support given through the learning task and assignment is excellent. I do not feel alone and I meet new people that do the same line of work as me and we share and exchange ideas during the master classes.

February 21, 2023
Unprompted review

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