Parkingguru 

Avoid this company at all costs! This is a genuine review. I don't normally leave reviews but feel I have to with this company. They kept me waiting for over an hour and 20mins when it came to picking up my car on return from my holiday. Not even an apology or any update when I tried to call them. I had told them my car was not ulez compliant and asked them not to move my car during the duration of time it would be with them. When I spoke to the person at the other end of the number, he couldn't tell me if they had moved my car or not in the week that the car was with them. They will continue to put the phone down on you and block your calls once they have your money. I will now have to try and contact the ulez team or expect a fine for when I didn't even drive the car if this company had moved my car on the days I had been away. If you want complete unprofessionalism, headache and delay then this is company for you, otherwise avoid them at all costs. This is a real review. I will never use this company again.

Avoid this company. Waited 20 mins on arrival for car to be collected. Then waited an hour on pick up. Not great with two young kids and have been travelling 21 hours. We travel a lot and have never had to wait more than 10 minutes.

they turn up late to pick up you car. there is no apology. you are then expected to pay the car parking ticket when its there fault they're late and your parking ticket bill has increased. while you are running late for security and worried about missing your flight they harass you with phone calls about a £11 parking ticket when they're the reason why its £11 anyway. they are late to return your car on arrival. abysmal shocking service.

My car was driven several times whilst I was away including to the local shop. I have a tracker so I can see exactly where and when it was driven. Also my brand new hand cream that I opened on the journey was stolen. Customer services won’t respond.

Absolutely appalling company.

DO NOT USE UNDER ANY CIRCUMSTANCES. Please read the other reviews too.

Damaged my car (dented and paint scraped) and refused to acknowledge it. Received abusive phone calls. Repeated emails to try and reach a solution but have now given up.

Please do yourself a favour and avoid this company like the plague. They should not be allowed to operate from the airport premises.

Worst experience ever and worst customer service ever.

Damaged my car!!
Took pictures of my car when I dropped it off so I had proof of its condition, went holiday and came back to my front bumper damaged. I took more pictures and even though I have complete proof the company has not covered any of the costs of the damage they have done to my car and will not even reply
Awful service save yourself the hassle do not use them

Do not use the company!!! I had to pay London charge because they used my car while I was away. They did not respond to my emails. I don’t know where my car was kept but it was very dirty. Absolutely disgusting company. Do not use!!!

A ULEZ penalty fine was incurred whilst we were out of the country. No response to emails, now trying to claim back the parking fee from our credit card.

Disgusting, please please do not use this company, my dad was charged a fine of £270 from Ulez, one of their colleagues took my Dad's car and he paid for it for them to part the car at Heathrow airport. I have sent so many emails, I have called the mobile number, the guy tells me to contact them via email, nothing, what's the point in having a section your website to fill out a form when nobody gets back to you. I'm taking legal action now, all I asked them was to send me a confirmation which matches the time and date of the receipt that my dad has as proof that they drove the car through Bath Road, what a joke. Money grabbers. I have been waiting over 2 weeks now

Damaged car on return and no petrol do not use