Partica Reviews 

371
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

This is the second time we have used this company and it won't be the last. I had ordered on line and wanted our purchases delivered. So I reached out to their support to put in a few requests.... See more

Rated 5 out of 5 stars

Very good service yet again! I was called and told in advance that one of my balloons was unavailable, but a replacement could be made which I accepted. I made the order the afternoon the day before m... See more

Rated 5 out of 5 stars

Laura was amazing from Bromley Kent Branch in The Glades. She put my mind at ease and helped me put all my colours together which reduced my anxiety. She was warmth and very hospitable. A very cheerf... See more

Rated 1 out of 5 stars

Order changed then cancelled the day before delivery. If you want balloons delivered I wouldn't bother. Spent £50 on an order with a large special delivery fee over a week in advance. Messaged to... See more

Company details

  1. Party Store

Information provided by various external sources

Fancy Dress Balloons Decorations


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

371 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(371)

21 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Advertisement
Rated 5 out of 5 stars

Best company for balloon delivery

The team at Partica was so good in fulfilling my order when I realised I had the wrong date and went out of their way to ensure my order was with me the day before,I had put down on my order form.They also kept me updated throughout the afternoon when they were running late,so I have no problem giving them my highest recommendation for their superb service.

May 12, 2023
Advertisement
Rated 5 out of 5 stars

Excellent service and communication

Excellent service and communication.
I am very pleased with the service and prompt reply when I contacted them regarding a question I had. Moreover When they needed to contact me regarding changes to my order they were persistent (telephone, email, WhatsApp), so that I received exactly what I needed for my son'd birthday party.

Thank you for an excellent service.

May 1, 2023
Rated 5 out of 5 stars

Great customer service

Great customer service, Justin was extremely helpful and played close attention to our needs and wants. We were very happy with the service provided and would definitely recommend Partica to anyone requiring balloons and party accessories

May 9, 2023
Unprompted review
Rated 5 out of 5 stars

Great superhero balloon

Ordered online for next day collection, staff at the store phoned me to say balloon I picked was out of stock and offered an alternative, went with what was suggested and was more than happy, a spiderman foil cube balloon was loved by my Grandson. Very effective.

May 4, 2023
Advertisement
Rated 1 out of 5 stars

Purchased then refunded

Everything I purchased online was actually sold out so my nephew missed out on a surprise gift. We weren’t told until the day they were to arrive. They called the recipient instead of contacting the purchaser to offer alternatives or a refund, causing confusion as it was a surprise gift. We did get a prompt refund but it was disappointing. Also, they don’t do cards to go with the balloons, which seems like a missed opportunity to add a small thought at low cost.

April 30, 2023
Partica logo

Reply from Partica

We are sorry our service fell short on this occasion, we have been told similar alternatives were offered and were declined and we would have offered a goodwill for the inconvenience. As for the purchaser being overseas with different time zone and international number, the UK number was contacted.

Rated 1 out of 5 stars

Staff was really nice and polite but…

Staff was really nice and polite but the balloon arch wasn’t secure and balloons fell out of the cluster as I took them from the packaging bag. I was disappointed at the size of the arch as I spent £100 to create a look I could have done myself for £30

Lucky I had foil balloons to compensate however the are really expensive in comparison to your competitors.

My not use balloons service again

April 18, 2023
Advertisement
Rated 5 out of 5 stars

Outstanding

I was amazed by the service provided by Partica Kingston. The staff was so helpful as I had made the wrong order online and they were able to resolve the problem promptly. The balloon was so pretty and the writing on it was perfect. Thank you so much!

April 17, 2023
Rated 5 out of 5 stars

Fantastic!!!

Justin and Steve couldn’t have been any more helpful, fantastic ideas and did everything I requested including all the details. Great guys, Thankyou so so much :)

April 7, 2023
Unprompted review
Rated 5 out of 5 stars

Really lovely service

Really lovely service, and loved the extra detail on the balloons

March 9, 2023
Partica logo

Reply from Partica

Thank you for the lovely feedback, we hope to see you again soon.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look