Just had an amazing experience picking up my new mini. Rowan was extremely helpful and patient taking me through all the controls. He also seemed genuinely excited for me which made the whole experien... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
We have been very impressed with staff at Partridge Mini over the years. We collected Mini number 4 today! Jack has looked after us from day one of this purchase. He has been kind,attentive and nothi... See more
Company replied
From walking in the showroom to picking up the car Chris made the whole experience a pleasure. There was none of the dreaded hard sales pitch just friendly Informative and helpful advice. Every step o... See more
Company replied
Our experience at Partridge MINI was wonderful from day one up to the handover of the car. Ricardo Lopes was incredibly helpful, knowledgable and patient. We weren’t sure about what we wanted and he... See more
Company replied
Company details
Written by the company
Welcome to Partridge MINI. Your authorised local MINI retailer, with excellent offers on new and approved used MINIs. Visit us today.
Contact info
United Kingdom
- partridgemini.co.uk
4.9
Excellent
293 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good experience
Really well laid out offices. Pleasant warm greeting. Salesman knew his vehicles well and we had a friendly and informative chat. No pressure selling, just comprehensive information which met our needs and expectations
April 2, 2026
Unprompted review
Reply from Partridge MINI
Hi Sue,
Thank you for your wonderful review!
We’re delighted to hear you enjoyed your visit, from the warm welcome to the relaxed and informative experience with our team. It’s great to know you felt well looked after and never under pressure - that’s exactly what we aim for.
We really appreciate your feedback and hope to see you again soon!
Best Wishes The Partridge Team
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Great customer service at Partridge mini
Had great customer experience with Jack who was really helpful. Gave us great advice and was a pleasure to deal with . I would recommend this dealership and Jack in particular
April 2, 2026
Unprompted review
Reply from Partridge MINI
Hi Steve,
Thank you for taking the time to leave such a great review!
We’re really pleased to hear you had a positive experience with Jack and that he was able to provide helpful advice and make the process enjoyable. We’ll be sure to pass on your kind words to him.
Your recommendation means a lot to us, and we hope to welcome you back again in the future!
Best Wishes The Partridge Team
Brilliant service.
I dealt with 2 receptionists and 2 members of the Sales team, Ben and Shaun. Friendly, efficient, knowledgeable service throughout.
April 1, 2026
Unprompted review
Reply from Partridge MINI
Thank you for your wonderful review.
We are delighted to hear that you experienced such a friendly efficient Partridge experience. It is especially pleasing to know that both our reception team, along with Ben and Shaun in Sales, made such a positive impression.
Your kind feedback means a great deal, and we will be sure to share your comments with the team.
We very much appreciate your support and look forward to welcoming you again in the future.
Best wishes The Partridge Team
Exceptional service from the moment we…
Exceptional service from the moment we arrived at Mini Partridge. Jack has looked after us fantastically.
April 1, 2026
Unprompted review
Reply from Partridge MINI
Hi Lewis
Thank you for your wonderful comments, which are very much appreciated and we know Jack will be equally thrilled.
We always look forward to learning about the Partridge experiences of our customers, so thank you for taking the time and we wish you many happy motoring miles in your new MINI.
Best wishes The Partridge Team
Very helpful and upfront explaining all…
Very helpful and upfront explaining all elements of the process and features on the new car. Would recommend to anyone
March 30, 2026
Unprompted review
Reply from Partridge MINI
Hi John
Thank you for your kind words and recommendation, which we all really appreciate and we will share with the Team.
Enjoy your new MINI.
Best wishes The Partridge Team
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Rowan - 10/10
Thank you Rowan for your great customer service. I appreciate the support on a quick handover, and adding the stripes to my MINI! I love it!
March 29, 2026
Unprompted review
Reply from Partridge MINI
Hi Jessica
Thank you for taking the time to leave a review of your recent Partridge experience, which is very much appreciated and we will certainly share your comments with Rowan.
We wish you many happy motoring miles in your new MINI with stripes.
Best wishes The Partridge Team
I part exchanged my car and brought a…
I part exchanged my car and brought a mini from this dealership. Everyone is friendly and helpful. I dealt with Ricky who was fantastic from
start to finish a pleasure to deal with.
March 28, 2026
Unprompted review
Reply from Partridge MINI
Hi Caron
We are delighted to hear that Ricky and Team were able to provide a great Partridge experience and we thank you for sharing. We know Ricky will be thrilled to receive such praise and we wish you many happy motoring miles in your new MINI.
Best wishes The Partridge Team.
Enjoying my new Mini E Countryman
Enjoying my new Mini E Countryman. Great service from Rowan at Partridge Mini who was very professional, knowledgeable and who took the time for a thorough orientation of the car. Would recommmend. Thanks Rowan!
March 27, 2026
Unprompted review
Reply from Partridge MINI
Hi Deborah
Thank you for the great review and recommendation, which is truly appreciated by everyone and we know Rowan will be delighted to receive such praise.
We wish you lots of happy motoring miles in your new MINI.
Best wishes The Partridge Team
Shaun Greenley at Partridge Mini Southampton
We were served by Shaun Greenley at Mini Partridge Southampton. Shaun was incredibly helpful and patient and made the whole process of buying a new Mini a really nice and simple experience from start to finish. Having bought a few cars over the years, this is not always the case. If you’re looking to buy a new Mini you have to speak with Shaun !
March 22, 2026
Unprompted review
Reply from Partridge MINI
Hi Mark,
We’re so pleased to hear that Shaun provided such a helpful and patient experience, making the whole process smooth and enjoyable from start to finish - exactly what we strive for.
It’s especially great to hear this stands out compared to your previous car-buying experiences. We’ll be sure to pass your kind words on to Shaun.
Thank you for your recommendation, and we hope you enjoy your new MINI!
Best Wishes The Partridge Team
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I recently bought a Mini Countryman…
I recently bought a Mini Countryman from Partridge MINI and had a great experience thanks to Ben.
He was professional, friendly, and very helpful throughout, always happy to answer questions and kept everything smooth and stress-free. No pressure at any point, just excellent service.
Highly recommend Ben if you’re considering buying from Partridge MINI!
March 19, 2026
Unprompted review
Reply from Partridge MINI
Hi Lyu,
Thank you for taking the time to share your experience!
We’re delighted to hear you had such a great experience purchasing your MINI Countryman, and that Ben provided professional, friendly and helpful support throughout. It’s exactly the kind of smooth and stress-free service we aim to deliver.
We’ll be sure to pass on your kind words to Ben - he’ll really appreciate it.
Thank you again for your recommendation, and we hope you enjoy every moment in your new MINI!
Best Wishes The Partridge Team
I had very good service from Rowan
I had very good service from Rowan
He was very helpful, knowledgeable and patient.He helped me through and tried to find a best deal for me and I ended up buying a mini! ..
Thank you Rowan
March 17, 2026
Unprompted review
Reply from Partridge MINI
Hi Dipender
Thank you for your wonderful review and we are delighted that the Team were able to assist in finding the right MINI for you.
They will be thrilled with your feedback, it really is very important to us all.
Wishing you many happy motoring miles.
Best wishes The Partridge Team
Buying a car from Partridge Eastleigh
From walking in the showroom to picking up the car Chris made the whole experience a pleasure. There was none of the dreaded hard sales pitch just friendly Informative and helpful advice. Every step of the way Chris took the time to carefully explain everything we needed to know. I cannot recommend Chris or Partridge highly enough, go and see for yourselves, you won't be disappointed.
March 23, 2026
Unprompted review
Reply from Partridge MINI
Hi Steve
Thank you so much for the wonderful review and recommendation, which truly means a great deal to everyone.
We will certainly share your feedback with Chris, who will be delighted he was able to assist and make the buying experience enjoyable.
We wish you many happy motoring miles in your new MINI.
Best wishes The Partridge Team
Rowan
I dealt with Rowan who I found to be very professional and informative. I liked the fact that he never once tried to pressure me he merely gave me facts and figures as I asked for them. He was very curious and I will most definitely return and deal with him
March 19, 2026
Unprompted review
Reply from Partridge MINI
Hi Carl
Thank you for sharing your recent Partridge experience and we are delighted that Rowan was able to assist, we know he will be delighted with your feedback.
Best wishes The Partridge Team
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A fantastic service
A fantastic service , Ricky was an absolute pleasure to deal with , can’t recommend him highly enough enough.
March 20, 2026
Unprompted review
Reply from Partridge MINI
Hi Eddie
Thank you for the wonderful review and recommendation, it is truly appreciated and we know Ricky will be delighted with your feedback.
We wish you many happy motoring miles in your new MINI.
Best wishes The Partridge Team
We have been very impressed with everyone at Partridge Mini
We have been very impressed with staff at Partridge Mini over the years. We collected Mini number 4 today! Jack has looked after us from day one of this purchase. He has been kind,attentive and nothing is-too much trouble. He has explained everything in detail and has dealt with all paperwork with patience and professionalism.
March 18, 2026
Unprompted review
Reply from Partridge MINI
Hi Jean
Thank you so much for your wonderful review and for your continued loyalty—it truly means a lot to us that you have chosen Partridge MINI for your fourth car!
We are delighted to hear how impressed you have been with the team over the years, and especially that Jack has made this latest experience so smooth and enjoyable. We will be sure to pass on your kind words to him—he will be thrilled to receive such praise.
Congratulations on your new MINI, and we look forward to welcoming you back again in the future. Safe and happy motoring!
Best wishes The Partridge Team
It’s been an entirely positive…
It’s been an entirely positive experience dealing with Partridge Mini. Jack is very personable and a pleasure to do business with. I’m hoping to not need to buy a car again for a long time but if I were I would be very happy to return.
March 16, 2026
Unprompted review
Reply from Partridge MINI
Hi Martin
Thank you so much for your kind words! We are delighted to hear you had such a positive Partridge experience . Jack will be especially pleased to know he made the process enjoyable for you.
We really appreciate your recommendation and hope you continue to enjoy your car for many years to come. If you ever need anything in the future, we’ll be more than happy to help!
Best wishes The Partridge Team
Fantastic service
Fantastic service ! very pleased with Rowan professional service, very helpful, accommodating and not pushy at all. He gave great advice and would recommend him.
March 12, 2026
Unprompted review
Reply from Partridge MINI
Hi Beverly
Thank you for taking the time to leave such a wonderful review and for the recommendation, which is truly appreciated.
We will certainly pass your comments to Rowan, who we know will be delighted.
Best wishes The Partridge Team
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Reply from Partridge MINI
Hi John
Thank you for taking the time to leave a review, which is greatly appreciated and we shall certainly pass on to the Team.
Best wishes The Partridge Team
Ben was fantastic at helping me source…
Ben was fantastic at helping me source a mini that was right for me. Very smooth and reassuring experience. Super happy
March 7, 2026
Unprompted review
Reply from Partridge MINI
Hi Sara
Thank you so much for your kind review!
We are delighted to hear you are happy with the recent Partridge experience and that Ben was able to help you find the right MINI.
We will be sure to pass your lovely feedback on to him and wish you many happy motoring miles in your new MINI!
Best wishes The Partridge Team
Ordered a car today with Ricky…
Ordered a car today with Ricky extremely polite friendly and knowledgeable nothing was too much trouble.
Great experience.
March 9, 2026
Unprompted review
Reply from Partridge MINI
Hi Carl
Thank you for taking the time to leave such a positive review of your recent Partridge experience, we are delighted to learn that all went smoothly and we know Ricky will be delighted to receive such praise.
Wishing you many happy motoring miles in your new MINI.
Best wishes The Partridge Team
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