Exact product as stated, reasonable pricing and shipping cost. Packed well and arrived in great condition.
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Part arrive as expected. I was able to complete the repair of the Speed Oven a TurboChef Tornado!
Company replied
They had the parts I needed and the delivery arrived in 2 days. Excellent. Will order from here again.
The order taker was very efficient and the parts were delivered faster than expected
Company replied
Company details
- #25 of 41 best companies in Kitchen Supply Store
- #4 of 9 best companies in Appliance Parts Supplier
Written by the company
PartsFe is a leading supplier of commercial restaurant equipment parts, serving businesses, service technicians, and facility operators across the United States. With an inventory of over 1,00,000+ parts, we offer replacement parts for dishwashers, fryers, griddles, grills, ice machines, ovens, plumbing systems, and more. We understand that equipment downtime can disrupt operations and impact profitability. That's why we provide same-day shipping on eligible in-stock items across the United States, helping customers get the parts they need, when they need them the most. Our commitment to customer satisfaction is backed by secure payment processing, easy 30-day returns, and dedicated support available 24/7 via email. Operating Monday through Friday from 8:00 AM to 5:00 PM CST, our team is focused on delivering a reliable purchasing experience built on quality, speed, and service. At PartsFe, keeping commercial kitchens running efficiently is our priority.
Contact info
700 Nicholas BLVD Suite 105, 60007, Elk Grove Village, United States
- +1 866 863 0907
- contact@partsfe.com
- partsfe.com
4.2
Great
256 reviews
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Replied to 100% of negative reviews
Typically replies within 1 week
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Sent me the wrong peices in a part then…
Sent me the wrong peices in a part then took almost 2 weeks to tell me they wanted the whole part back, I just sourced the correct pilot tubing for a valve from my local supply store. End result no credit issued and told me they couldn't help. Update: I ordered a ts style safety from you guys with 3/16 tubing and it was supposed to be 1/4 but it's ok fixed now thanks to Blodgett support and my local parts vendor.
August 29, 2023
Reply from PartsFE
Hello
Firstly, Thank you for placing an order with PartsFe. Unfortunately the part you order from us don't have any pilot tubing for a valve.
Here is the Part that you placed order from PartsFe was Upgrade, Danfoss Contrl open Tops For Hoshizaki.
If you need any assistance on this order please contact us @866-963-0907 Mon - Fri (8am -5PM)
https://partsfe.com/sp-5242-hoshizaki-upgrade-danfoss-contrl-open-tops
The right part arrived in a pretty…
The right part arrived in a pretty timely manner so thank you for that.
August 31, 2023
Reply from PartsFE
You are welcome and Thank you!
I cannot get them to call me so I can…
I cannot get them to call me so I can return a part.
August 2, 2023
Reply from PartsFE
Sorry to hear about that, If you placed order for the wrong part you need to raise a return request from the below link.
https://partsfe.com/rmasystem/guest/login
You guys doing great
You guys doing great, the right part, good price and delivered at the right time. Thanks!
August 1, 2023
Reply from PartsFE
Thank you and looking forward for more business!
I have yet to receive my refund after…
I have yet to receive my refund after shipping the items back.
They make you pay for return shipping
August 1, 2023
Reply from PartsFE
Sorry for the delay, We raised return request on Jul 25, 2023. once we received the part back to us it will be inspected by our Quality team and then we issue refund. It takes like 8-10 business days once we received the product back.
We initiated refund on Aug 11, 2023.
Fast shipping
July 30, 2023
Reply from PartsFE
Thank you and looking forward for more business!
Good part, excessive ship charge
Received correct part and in good condition. It is a very small part weighing an ounce or less. The shipping charge for such a small part was way too high.
July 25, 2023
The timing getting my order was good
The timing getting my order was good. But I called to ask about why I didn't receive the parts expected it was told they would call me back shortly. That was a week ago. The website picture of the part I needed didn't match what I was sent. A return call would have been appreciated.
July 4, 2023
Received a different part then what I…
Received a different part then what I ordered. Twice. The item didn't match what was on their website. I contacted them and nothing. I have photos to show the difference.
June 1, 2023
This was the exact part I needed and it…
This was the exact part I needed and it came in a timely manner.
July 4, 2023
What makes for a good experience?
The parts I'm looking for are in stock and ready to ship the day I order them. Can't ask for faster service than that.
Also important to me is good packing. My parts arrive without damage because they're boxed and packed properly.
Appreciate the low prices & great service from Parts FE!
June 27, 2023
Parts were not shipped NDA
Parts were not shipped NDA, after we paid for the NDA rate, item was purchased prior to 9 a.m. no reason item wasn't shipped out same day.
Did not receive an invoice for purchase only order confirmation.
June 28, 2023
I have emailed 2 times to let you know…
I have emailed 2 times to let you know that the order was missing a part.
With no response.
June 26, 2023
Smooth Transaction
The item arrived as described, well packed, within a few days after ordering. No problems with my order whatsoever.
June 28, 2023
Unprompted review
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