past2presentwatches Reviews 194

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the products, often noting that the watches are even better than described and arrive in stunning condition. Many people highlight the outstanding service, communication, and prompt delivery, appreciating the careful packaging and presentation, which frequently includes a personal thank you note. The customer service is also frequently commended for being helpful, professional, and knowledgeable, making the purchasing process a pleasure. However, some customers also noted that while issues are rare, when they do occur, the company demonstrates a strong commitment to resolving them efficiently. For example, one reviewer experienced a slight issue with a watch and another had a watch that stopped keeping time after almost a year, but in both cases, the company provided prompt and effective solutions.

What people talk about most

Product

Reviewers highlight positive aspects of product. Customers consistently praise the quality and condition of... See more

Quality

Consumers consistently express satisfaction with the quality of the watches. Many reviewers highlight that... See more

Service

People report positive experiences with service. Customers consistently praise the excellent customer... See more

Delivery service

Users describe positive interactions with delivery service, consistently praising the speed and efficiency of... See more

Customer service

Customers had positive experiences with customer service. Many reviewers highlighted the helpfulness and... See more

Based on these reviews

Rated 5 out of 5 stars

Another stunning watch. My fourth watch delivered today from P2P Watches, just as described, worth every penny, superbly packaged, delivered quickly, 12 months warranty and with a personal note of tha... See more

Rated 5 out of 5 stars

P2P offer great quality and prices considering they also service each piece before selling, so there is piece of mind. P2P has always offered great service and communication and willing to provide as... See more

Rated 5 out of 5 stars

P2P were a pleasure to do business with. All my questions were answered promptly and accurately with no pressure or silly discounts (red flag). Website provides clear descriptions and pictures and d... See more

Rated 5 out of 5 stars

I couldn’t recommend highly enough. I now have 2 watches from P2PW both in incredible condition even better than described. Really well presented and packaged with a personal thank you note and delive... See more


Company details

  1. Watch Store

About past2presentwatches

Written by the company

True pieces of the past

past2presentwatches are a small UK business based in the Cotswolds, selling some of the best watches that are true pieces of the past that we have brought through to the present for you to take on into the future. Beautiful pre-owned watches. Instore you'll find timepieces from different era's and some amazing brands.

We are proud of our timeless pieces and refrain from polishing out the history that a watch has gained, we believe that we all show a few battle scars and age, it make us who we are. This is how we feel at past2present, we have gently serviced and brought these pieces to the present so you can take them on into the future.

At past2present, we also provide a range of services to our customers to ensure the maintenance and longevity of their timepieces.

Browse The Decades Browse The Brands Browse The Services

Contact info

4.9

Excellent

TrustScore 5 out of 5

194 reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

Excellent quality watches and very easy to purchase from

Nice website with very well photographed and described watches, but the actual condition far exceeded my expectations, when I received my watch. The delivery, packaging and ordering process were all excellent.
It is sometimes difficult to find a trustworthy seller online, but Past2Present Watches are excellent, and I'll definitely be keeping a close eye on their stock, and making another purchase before long.

August 19, 2024
Rated 5 out of 5 stars

Servicing & purchase

I've now had four watched serviced here, and bought another. In every case I've been delighted with the standard of work and communication.

August 8, 2024
Rated 5 out of 5 stars

Very good packaging

Very good packaging, quick delivery and fair price for a beautiful item which came with a good quality leather travel case. Thanks again.

August 5, 2024
Rated 5 out of 5 stars

I am a long time teacher if Martial…

I am a long time teacher if Martial arts and mindfulness and highly valued authenticity integrity and attention to detail.
This is what I found in abundance at past2 present watches.
A particular Hamilton Khaki model I've been searching for appears on a nice website looks nice on photos really positive review's.
Communication excellent on phone calls emails and texts very speedy too.
Watch wrapped very nicely and secure in original box warranty etc with much care and attention to detail in it's presentation.
A 2007 model almost immaculate condition looks practically brand new and even nicer than it looks on photos. Really beautiful perfect fit on my wrist and a free accessory with a nice hand written letter.
Wow! I believe this is the best service on a purchase I've had in my entire life!
Highly recommended
Big thankyou to Steve,a true gentleman and his team. Paul F from Lancaster

August 6, 2024
Unprompted review
Rated 5 out of 5 stars

My second purchase

My second purchase, this time a beautiful Grand Seiko that's even better than it looked in the photos. Fantastic service, great communication, fast postage and very well packaged. I keep looking at the site for number 3....highly recommend.

July 22, 2024
Rated 5 out of 5 stars

Right on time

Currently sat wearing my new old Omega watch and couldn’t be happier. Really great service and personal touches you don’t get elsewhere. Will definitely shop here again.

July 15, 2024
Rated 5 out of 5 stars

Watch in great condition beyond…

Watch in great condition beyond expectation, and great value. Packaged well too!

July 8, 2024
past2presentwatches logo

Reply from past2presentwatches

Thanks for taking the time to leave a review, it means the world to us. We are always here for you if you need us.

Rated 5 out of 5 stars

A massive 5 stars

A massive 5 stars, the King Seiko is in amazing condition and better than I expected. Arrived next day, very well packaged with personal note and warranty card. I will 100% be buying more. A very professional service and quality

July 10, 2024
Unprompted review
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Reply from past2presentwatches

Thanks for taking the time to leave a review, it means the world to us. We are always here for you if you need us. We look forward to the next time.

Rated 5 out of 5 stars

Ordered a Seiko Lord Matic as a present…

Ordered a Seiko Lord Matic as a present to myself - arrived two days later in great condition. Even set to the correct time / date!
I'll definitely be ordering again...

June 18, 2024
Unprompted review
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Reply from past2presentwatches

Thanks for taking the time to leave a review, it means the world to us. We are always here for you if you need us.

Rated 5 out of 5 stars

Great service on my Seiko sumo

Great service on my Seiko sumo! The guys at past2present know their stuff and are real pleasure to deal with.

June 10, 2024
past2presentwatches logo

Reply from past2presentwatches

Thanks for taking the time to leave a review, it means the world to us. We are always here for you if you need us.

Rated 5 out of 5 stars

very impressed!

April 30, 2024
past2presentwatches logo

Reply from past2presentwatches

Thanks for taking the time to leave a review, it means the world to us. We are always here for you if you need us.

Rated 5 out of 5 stars

absolutely amazing experience

absolutely amazing experience , purchased a rare sieko 4005-7000 , mint condition fantastic price , i will be buying other watches off Steve and his team ,
wish i could give more than 5 star

March 4, 2024
Unprompted review
past2presentwatches logo

Reply from past2presentwatches

Thanks for taking the time to leave a review, it means the world to us. We are always here for you if you need us. We look forward to the next time.

Rated 5 out of 5 stars

Lord Matic

nice watch great service

April 23, 2024
past2presentwatches logo

Reply from past2presentwatches

Thanks for taking the time to leave a review, it means the world to us, we hope to deal with you again.

Rated 5 out of 5 stars

Fantastic customer service!

As a first time vintage watch buyer I was a little hesitant to call to enquire about a watch I'd seen on their website. I shouldn't have been; I was made to feel that my call was welcomed, and my questions were answered honestly and thoroughly. The watch arrived the next day, beautifully packaged with a case I hadn't been expecting. I am delighted with it and would certainly purchase from past2present again.

April 18, 2024
Unprompted review
Rated 5 out of 5 stars

Many thanks again

Many thanks again - I love the Omega!
Great packaging too - I see you guys really care about watches, I have bought from a number of other retailers and your attention to detail stands out and is much appreciated

Will keep a look out on your website and hope that something I like pops up simultaneously with me giving myself permission to buy another.

April 2, 2024
Rated 5 out of 5 stars

Great place to buy from

Great service - very quick delivery - Watch is in even better condition than the pics suggested! Really pleased and will use again if the right watch pops up for sale!!

March 23, 2024
Unprompted review
Rated 5 out of 5 stars

Very happy customer.

I was very sceptical but was very pleasantly surprised at the quality. The accuracy for a 54 year old watch is comparable to a quality new watch (-3 seconds a day). The condition of the watch is remarkable and at a glance looks brand new only showing age at close examination. I would definatly recommend this company.

March 11, 2024

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