PATLive Reviews 

Great service and great pricing for my business needs.The on boarding specialist was very knowledgeable in the products they offer and great giving me feedback on what would work for my business model.

PATLive provided superior service and support throughout my time using them. I'm extremely happy with them.

PATLive is a Great Call Center/Receptionist company. They take all kinds of calls and allow me to be able to run my business without having to worry about the phone.

They are able to integrate with my CRM to be able to track the calls easily and have all the data that i need readily available to return the calls with all the info that I need to have a good conversation.

If you company get spam calls or hate calls, this is a great service to be able to weed out these calls and only talk to the people who are actually interested in working with you.

Darla was excellent. Very easy to work with and knows the system along with the neuropathy space very well. She was able to advise us along with work within our parameters to make Pat Live work well for us and improve the experience right away so that it would work for us.

Matthew helped me getting my script formatted and uploaded into their system. I was provided a number that turned out to have a lot of spam/hang up calls. Matthew troubleshoot the issue and provide me a new number. No issues since then. Great team and they really listen to your feedback and help with any issues. Thank you!

Great service! Darla was extremely helpful and professional with our on boarding. This has been a game changer for our company!

Darla is amazing over at Pat live and has helped me tremendously and quickly. Would recommend highly.

My onboarding specialist was very knowledgeable and helped me out with any questions I had. I would highly recommend this to someone. I’m looking forward to continuing using this service

I tried another service (SAS) and while I was in their free trial period, I had such a bad experience that I switched to PATLive. I felt like my rep, Darla, cared about my business and wanted to make sure I felt like my company was in good hands. PATLive was a little more expensive, but I feel like SAS would have cost me more due to the quality of service. I highly recommend this company.

Darla provided excellent onboarding experience and followed through on communication every single time. Thank you for the great service!

I just switched from another call answering service to PatLive and had a great experience! I worked with Matthew Garcia who is super personable, professional, and knowledgeable about the services that PatLive offers. Additionally PatLive is much more flexible and accommodating in terms of the scenarios they can handle. Based on my experience so far I can very highly recommend both Matthew and PatLive!

We're new to PatLive and the onboarding team was great! Everyone is extremely competent which makes us confident that our answering service needs are in good hands.

We have used Pat Live for YEARS for a call answering service and love the results.

PatLive is a wonderful alternative to an "in person" receptionist. The onboarding process has been a breeze and every team member is so helpful.

I highly suggest using PatLive!

Matthew Garcia , and the team were prompt, reliable, and effective.Simplicity at its finest I really appreciate you guys alot thanks!!!!

Matthew Garcia made the onboarding process very simple. Matthew is very thorough and communicated well the options available to make our employees daily workload more manageable without answering phones. I appreciated the follow-ups and check-in during the initial 30 days of service and after.
When going over the script it helped to have someone with experience to give suggestions as to how the agents would handle the calls specific to the nature of our business. THANKS Matthew!

Overall, our experience has been great thus far, a very simple and straight forward set-up which made the process at ease.

I would reccomend others to receiving services.

Darla is FANTASTIC! She made the process easy and painless. This was a great decision for 2021. I would highly recommend this to anyone.

Darla at PATLive is mindfulness personified.

My company has had a great experience with PATLive so far. Matthew Garcia, our onboarding specialist is amazing. Always prompt with responses and takes action fast. He looks out for the best interest of our company and makes it a point to resolve problems quickly. Overall, I am satisfied with them.

Hi, I would like to give great feedback to one of your customer service agents. We had a billing concern that needed to be fixed and I was so pleased to have Edith help me with it. She was very familiar with how our situation worked, explained what would happen, and what she was doing to correct it. I asked her if she wouldn't mind following our case to make sure everything processed correctly and she was glad to do that for me. Kudos to Edith!!!