★★★★★ Five Stars Amy Hearn has been amazing to work with. The onboarding process was very smooth, and the response time is outstanding. I've used several answering services before, and none compare... See more
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I have been very pleased with PATLive. Having a professional service answer my calls has been especially helpful since I am managing a property in Michigan while living in Florida. Their represen... See more
Jessica Pacheco made the experience of signing up an easy one. Not to mention her personality! She made it fun. As someone who is just beginning his business, there are many uncertainties. One thing t... See more
Amy Hearn came in on her morning off to help me get set up with Pat Live. Their service is legendary in the real estate investing industry and going above and beyond is what this Company and their... See more
Company details
About PATLive
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Contact info
United States
- 8007757790
- sales@patlive.com
- patlive.com
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PATLive review
I have been very pleased with PATLive. Having a professional service answer my calls has been especially helpful since I am managing a property in Michigan while living in Florida.
Their representatives are courteous and professional, and they collect the information I need from prospective tenants and buyers so I can follow up with qualified prospects. It gives me peace of mind knowing that my calls are being answered when I am not available.
PATLive has made managing my inquiries much easier, and I appreciate having a dependable, professional team representing me. I would gladly recommend PATLive to other property owners and real estate investors.
Mckenna Curtis is the best
Mckenna Curtis is the best. She made it very easy and worked with me to start the account. Thank you Mckenna Curtis you are the best
★★★★★ Five Stars
★★★★★ Five Stars
Amy Hearn has been amazing to work with. The onboarding process was very smooth, and the response time is outstanding. I've used several answering services before, and none compare to the attention to detail, responsiveness, and customer service we've received from PATLive.
Jessica Pacheco was a pleasure to work…
Jessica Pacheco was a pleasure to work with. From the start, she was welcoming, knowledgeable, and genuinely interested in making sure I had everything I needed. She patiently answered my questions, offered helpful guidance, and brought a great sense of humor to the conversation. As a new business owner, having someone take the extra time to make the process feel straightforward was greatly appreciated. Jessica definitely left a great first impression of PATLive. Thank you, Jessica!
Outstanding support from Brian!
Outstanding support from Brian!
My company, Austin Investigations, has been using PatLive and HostedNumbers for over 11 years, and they have always been reliable. Recently, while opening a new account for my other business, TriYum LLC, I ran into a major login mix-up and needed a complex phone configuration set up in a very specific way.
Brian stepped in and absolutely saved the day. He was incredibly kind, patient, and went step-by-step with me until every single issue was completely resolved. Interestingly enough, I actually spoke with Brian months ago when I was trying to integrate their AI answering service, and he seamlessly walked me through that process too. Brian is a wonderful asset to the team and a true lifesaver when you're in a jam. Highly recommend!
Matt Garcia is amazing!
Matt Garcia has personally made my experience amazing, his attention to detail and care has helped us in more ways than one
Very prompt
Very prompt, very professional!
It takes the worry out knowing that I will be getting all my messages!
I would highly recommend Pat live
Been using yall since 2016
Been using yall since 2016, you are exemplary in every aspect - you are the best at what you do
Onboarding was very smooth
Onboarding was very smooth. Understanding their system took a little while, but after a month of calls we have it dialed in. Now owners and employees have weekends free knowing that our callers are in good hands and we can get back with them on our schedule.
Responsive
I have been using Patlive for years. They're not perfect but when issues arise they strive to correct them as quickly as possible.
Wonderful experience and wonderful…
Wonderful experience and wonderful receptionists!
I work for PATLive
I work for PATLive. In my 40 yrs of Call Center experience in both Management and call center agent there has never been a more comprehensive training program or high expectations as an agent I have experienced. They expect exceptionalism and they give us all the tools to be exceptional. Every 2 weeks we are audited and have several calls graded. If you want to be the Best, PATLive will train you and support you to get there. If you are considering putting your business in the hands of a Call Center, I can assure you that PATLive is Second to None.
Excellent customer service!
Jessica Pacheco made the experience of signing up an easy one. Not to mention her personality! She made it fun. As someone who is just beginning his business, there are many uncertainties. One thing that IS certain, is my choice to start with PATLive. Thanks for answering all of my questions, Jess.
Great Costumer Service
From the very beginning, I felt the support, empathy, and kindness of the team. This was my first time using this type of service, and I was completely lost about how the process worked. However, they truly made me feel guided every step of the way. It felt as if they held my hand and patiently walked me through the entire process with professionalism, care, and genuine dedication.
I am extremely happy that I chose this company. They made me feel valued and truly special. Thank you!
Jorge U.
Professional and Kind Service:
Professional and Kind Service:
I would like to acknowledge Matthew Garcia for his professionalism, genuine cared to customer service, as well as his knowledge.
Thank you
Brian was an excellent customer service representative. He was extremely patient and helpful. Great service so far!
Brian was an excellent customer service rep
Patlive provides a great service for…
Patlive provides a great service for our 3 companies. Their attention to detail is very important and much appreciated!!
PatLive is Awesome
PatLive is Awesome, I love the consistent professionalism with which the receptionist answer the calls and Amy's attention to detail is very impressive!
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