PayDo Reviews 351

TrustScore 3.5 out of 5

3.5

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Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. Many people appreciate the professionalism and helpfulness of the staff, often highlighting their quick responses and problem-solving skills. Customers generally find the service reliable for SEPA transfers and international payments, with many reporting smooth and fast transactions. The onboarding process is often described as efficient and clear. However, some people were dissatisfied with the payment process, citing issues with BACS payments not being accepted and difficulties with transactions being held or processed. There are also concerns about customer service, with some experiencing slow response times, unhelpful copy-paste replies, and a lack of resolution for their issues. A few other people also felt that the service has hidden fees, imposes unfair restrictions, and makes withdrawals difficult, leading to difficulties in accessing funds.

What people talk about most

Payment

Clients share ambiguous opinions on payment. Many reviewers praise the smooth and quick processing of... See more

Customer service

People report ambiguous experiences with customer service. Many customers praise the support team for being... See more

Service

Reviewers mention ambiguous feedback about service. Many customers express satisfaction, highlighting the... See more

Response time

Customers consistently note ambiguous experiences with response times. Many reviewers praise the support team... See more

Staff

Consumers find staff to be positive. Many reviewers praise the team as customer-centric, solution-oriented,... See more

Based on these reviews

Rated 3 out of 5 stars

This bank needs to start accepting bacs payment,all my wages and benefits are being returned can’t even pay my own bills so why do I open an account if you can’t accept bacs payment or my wages and be... See more

Company replied

Rated 3 out of 5 stars

my bank and them accepted transaction but i never received it on the page, slow support too (been trying to recover it for 3d already)

Company replied

Rated 5 out of 5 stars

I have been a client of this service for more than several months as individual. Dedicated Swiss IBAN worked perfectly for my ordinary needs. Visa virtual is compatible with Apple Pay and gives you an... See more

Company replied


Company details

  1. Payment Service
  2. Money Transfer Service
  3. Non-Bank Financial Service

Written by the company

We offer fully remote account openings for both UK and non-UK residents. You can send, receive and exchange money online without any hassle. Manage multiple balances through one account, get account details for international and local transfers, issue virtual and physical cards, instantly top up your account and spend money on thousands of sites supported by PayDo. With PayDo you will get an instant access to an international and local payment accounts in your company name, including cross-border, UK, Denmark and Germany format IBANs. Connect to 10 payment schemes, covering 150 countries and 35 currencies with 1 single convenient dashboard and 1 simple contract.


Contact info

3.5

Average

TrustScore 3.5 out of 5

351 reviews

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1-star

Replied to 100% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Virtual card creation is a lifesaver

Virtual card creation is a lifesaver! It's so simple to manage multiple accounts now.

July 15, 2024
PayDo logo

Reply from PayDo

Dear Shawn,

Thank you for the fantastic feedback! We're so glad to hear that the virtual card creation feature is making account management easier for you. We aim to simplify your financial tasks. If you ever need further assistance, we're always here to help!

Best Regards,
PayDo Team

Rated 5 out of 5 stars

It's the perfect solution for handling…

It's the perfect solution for handling multiple currencies and simplifying international payments.

July 7, 2024
PayDo logo

Reply from PayDo

Dear Finn,

Thank you for the great feedback! We're thrilled that our platform is helping you manage multiple currencies and making international payments easier. Simplifying financial transactions is exactly what we aim for. If you ever need any assistance, we're here to help!

Best Regards,
PayDo Team

Rated 5 out of 5 stars

Hassle free Exp

Whether it's top-ups or currency conversions, everything is fast and hassle-free.

July 12, 2024
PayDo logo

Reply from PayDo

Dear Sabrina,

Thank you for the fantastic feedback! We're delighted to hear that both top-ups and currency conversions have been quick and hassle-free for you. Making your transactions seamless is our priority. If you ever need any assistance, feel free to reach out!

Best Regards,
PayDo Team

Rated 5 out of 5 stars

Excellent customer support and smooth…

Excellent customer support and smooth operations—definitely the best payment platform I've used so far.

December 7, 2023
PayDo logo

Reply from PayDo

Dear James,

Thank you so much for your kind words! We're thrilled to hear that you're enjoying both our customer support and the smooth operations of our platform. It’s great to know we’re your top choice! If you ever need anything, we're here to help.

Best Regards,
PayDo Team

Rated 5 out of 5 stars

I love the instant top-up feature

I love the instant top-up feature, it saves me so much time and ensures my funds are always available.

June 9, 2024
Unprompted review
PayDo logo

Reply from PayDo

Dear Evelyn,

Thank you for your great feedback! We're glad to hear that the instant top-up feature is making things more convenient for you. Keeping your funds readily available is exactly what we aim for. If you ever need assistance or have any questions, feel free to reach out!

Best Regards,
PayDo Team

Rated 5 out of 5 stars

fast and high-quality communication with the client

excellent team, friendly and polite staff who are always in touch and ready to help

September 13, 2024
Unprompted review
PayDo logo

Reply from PayDo

Dear Team,

Thank you for the wonderful feedback! We're thrilled to hear that we were able to provide you with the support you need. Ensuring a friendly and helpful experience is our top priority. If you ever need anything, we're always here and ready to assist!

Best Regards,
PayDo Team

Rated 5 out of 5 stars

Simple and fast

September 10, 2024
Unprompted review
PayDo logo

Reply from PayDo

Dear Client,

Thank you for the feedback! We're glad to hear you're enjoying the simplicity and speed of our service. If you ever need any assistance, feel free to reach out. We're here to help!

Best Regards,
PayDo Team

Rated 5 out of 5 stars

The support is very helpful

The support is very helpful, response is immediately.
Can use PayDo without fear.

August 6, 2024
Unprompted review
PayDo logo

Reply from PayDo

Dear Sofiane,

Thank you for your trust and kind words! We're happy to hear that our support team was able to assist you promptly. Your confidence in using our services means a lot! If you ever need help again, don't hesitate to reach out.

Best Regards,
PayDo Team

Rated 5 out of 5 stars

The user-friendly platform has made my…

The user-friendly platform has made my financial management so much easier. Highly recommend!

August 27, 2024
PayDo logo

Reply from PayDo

Dear Esko,

Thank you for your recommendation! We're glad to hear that our platform has made managing your finances easier. Your satisfaction is our priority, and we’re always here to help if you need anything!

Best Regards,
PayDo Team

Rated 5 out of 5 stars

PayDo has revolutionized my freelance…

PayDo has revolutionized my freelance business! The multi-currency feature lets me handle payments from clients all over the world without a hitch. Truly a game-changer!

August 2, 2024
PayDo logo

Reply from PayDo

Dear Kim,

Thank you for your kind words! We're thrilled to hear that PayDo has had such a positive impact on your freelance business. We're always striving to provide seamless and efficient solutions for our users. If you ever need further assistance, feel free to reach out!

Best Regards,
PayDo Team

Rated 5 out of 5 stars

Love it to have my account in payDO…

Love it to have my account in payDO fast transaction and customer services quick response in case of any query

September 6, 2024
Unprompted review
PayDo logo

Reply from PayDo

Dear Afraheem,

Thank you so much for your kind review! We're thrilled to hear that you're enjoying the fast transactions and our quick customer service responses. Our team works hard to ensure you have the best experience possible, and we're glad it's paying off. If you ever have any further questions or need assistance, we're always here to help!

Best Regards,
PayDo Team

Rated 5 out of 5 stars

Work with PayDo is a pleasure

Work with PayDo is a pleasure. We are happy for the partnership. Guys, you are truly amazing

September 5, 2024
Unprompted review
PayDo logo

Reply from PayDo

Dear Team,

Thank you so much for your kind words! We're thrilled to hear that working with PayDo has been a pleasure for you. We value our partnership and are just as happy to collaborate with you. Your support means the world to us, and we'll continue to do our best to keep things amazing!

Best Regards,
PayDo Team

Rated 5 out of 5 stars

They are really cool.

We are happy to work with the PayDo team. They are really cool.

September 5, 2024
Unprompted review
PayDo logo

Reply from PayDo

Dear Enzo,

Thank you so much for the kind words! We're just as happy to work with you and are thrilled to hear that you're enjoying the experience. Our team is always here to ensure smooth collaboration. Looking forward to continuing our great partnership!

Best Regards,
PayDo Team

Rated 5 out of 5 stars

PayDo has it all from money management…

PayDo has it all from money management in various currencies, instant top-up provision, and even virtual card creation. I have found out that it is the ideal payment management that I need for my business.

July 12, 2024
Unprompted review
PayDo logo

Reply from PayDo

Dear Welby,

Thank you for the feedback! We're thrilled that PayDo meets your business needs with features like multi-currency management, instant top-ups, and virtual card creation. It's great to know our platform is helping streamline your payment processes. If you ever need further assistance, we're here to support you!

Best Regards,
PayDo Team

Rated 5 out of 5 stars

A lot of financial services with great…

A lot of financial services with great support

August 30, 2024
Unprompted review
PayDo logo

Reply from PayDo

Dear Salah,

Thank you for your kind words! We're thrilled to hear that you're enjoying our range of financial services and that our support team has been helpful. We're committed to providing you with the best possible experience, and it's great to know we're meeting your expectations! If you ever need anything else, we're here to help.

Best Regards,
PayDo Team

Rated 5 out of 5 stars

I appreciate the quick checkout process…

I appreciate the quick checkout process with PayDo. It has made my online shopping experiences so much smoother and faster. No more waiting around!

March 12, 2024
Unprompted review
PayDo logo

Reply from PayDo

Dear Casen,

Thank you for your kind words! We’re thrilled to hear that our quick checkout process is enhancing your online shopping experience. Making things smoother and faster for our users is exactly what we aim for. Happy shopping, and thanks for choosing our services!

Best Regards,
PayDo Team

Rated 4 out of 5 stars

GREAT BANK

GREAT BANK
just The bank need application on the phone

September 3, 2024
Unprompted review
PayDo logo

Reply from PayDo

Dear Client,

Thank you for your feedback! We're glad to hear you think highly of our services. We appreciate your suggestion for a mobile app and are always looking for improvement. Stay tuned for updates, and thanks for choosing us!

Best Regards,
PayDo Team

Rated 5 out of 5 stars

I can't believe how secure I feel using…

I can't believe how secure I feel using PayDo. Their security features are top-notch, and I trust them completely with my financial transactions. Peace of mind guaranteed!

April 18, 2024
PayDo logo

Reply from PayDo

Dear Keira,

Thank you so much for your kind words! We're thrilled to hear that you feel secure using PayDo. Our team is dedicated to providing top-notch security for all of our users, so knowing that you trust us with your financial transactions means the world to us. We're here to ensure your peace of mind always!

Best Regards,
PayDo Team

Rated 5 out of 5 stars

PayDo's platform has transformed the…

PayDo's platform has transformed the way I manage my charity’s donations. The transparency and ease of use make it simple to keep track of funds and ensure everything is in order.

April 5, 2024
Unprompted review
PayDo logo

Reply from PayDo

Dear Daniel,

Thank you for sharing your experience! We're delighted to hear that PayDo has made managing your charity’s donations easier and more transparent.

Our goal is to provide a user-friendly platform that helps you keep everything in order, and it's wonderful to know we're meeting your needs. We're here to support you and your important work every step of the way!

Best Regards,
PayDo Team

Rated 5 out of 5 stars

Support is good

I had an issue with KYC and it was resolved quickly with the help of support

August 27, 2024
Unprompted review
PayDo logo

Reply from PayDo

Dear Client,

Thank you for sharing your experience! We're glad to hear that our support team quickly resolved your KYC issue. If you need further assistance, please don't hesitate to reach out. We're here to help!

Best Regards,
PayDo Team

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