Payhawk Reviews 273

Payhawk is not just a great company, it is an amazing one. It is what you would expect from a market leader to have - an exceptional product matched with the same level of customer service to help out with any issues users might have. Saying Payhawk is meeting our standards would be an understatement. They are simply "crushing it".

Issuing business cards, be it virtual or physical, and managing all our credit card expenses has never been easier from a finance perspective.

Our relationship with Payhawk has only been growing stronger with time. They have always strived to listen to all our feedback and really improve the product and satisfy all our needs. Their overall support has helped us grow as a company as well. We would recommend Payhawk to companies looking for such a company spend software, any time of the day.

- Gtmhub

The after sales service is brilliant and always had someone to speak, a speak thank to Michael and Martin who were brilliant with the whole onboarding process. I would recommend any company requiring this service to use Payhawk, brilliant product, and team. Thank you both, Michael and Martin.

London residential Healthcare Ltd - Geeva Naidoo (Finance Manager)

Great experience, and definitely worth the shot - after we failed with some of their competitors; if you promise you have to deliver, and that's clearly something Payhawk sticks to. Special shout-out to their sales/customer support team which is always around when we have a question!

Satisfied customer of Payhawk, easy to roll out, strong customer support team. Payhawk takes into account customer needs and continues to improve its product to emerging needs

I love Payhawks product; the user experience is fantastic and from my personal experience, unparalleled in the market today.

Very happy with the team's assistance at all times!
Whenever we have a query they respond fairly quickly.
The platform is much more useful friendly and intuitive compared to other expense platforms.

Fantastic product and service. Always improving, helping us automatize the accounting processes, keeps on saving us time and money.

We have been working with Payhawk for a long time now and I can say that their product and service has been a great help to our company. Not only the ability to manage expenses and budget, but also dealing with significant number of subscribed services that we use - most of the companies do not accept prepaid debit cards and Payhawk's card is a real help here. It is not prepaid, has great limit per transaction and it is easy to use.
Also, we have been very happy with the support on behalf of Payhawk with various cases that we had and the ability of the company to provide us customized solutions, as well as timely support and assistance.

We manage all our expenses through Payhawk and find the service extremely helpful.

We are collaborating with Payhawk for more than a year now and the cooperation runs smoothly and we are very satisfied with it. Customer service and accounts executives are very nice and always helpful.

Easy to handle even for old employees that usually don't feel comfortable with smartphones and apps. Payhawk offers the best solution for our company.

easy and quick, no extra work

Been a client for a while now and couldn’t be happier with the product and high quality of service. 10/10 - would recommend!

strange to have negative reviews on trustpilot removed, I thought everyone could express their opinion freely.

Very nice experience. Smooth banking and fast customer service.

easy to use and the app is great!

There are a number of companies offering expense management technology. For us, Payhawk sets itself apart in 2 ways:

1. For bank payments, generating the expense and making the actual cash payment is integrated- it’s all within Payhawk so no need to send separate payment instructions to the bank.

2. The level of service provided by the Payhawk team is phenomenal- they are a model company for customer satisfaction, they really listen. It’s a great way to work with their customers and this customer relationship approach is what sets them apart from other providers.

I found it somewhat difficult to figure out how to use it at first. Some of the instructions are not clear. I've just received my physical card, but don't know what I need to do now. Do I have to call someplace to activate it? Do I need to change the number on the virtual card to match the physical card? Do I need to add the physical card number to the google pay account?

Additional instructions would be nice and very helpful.

When bulk payments are made it should be itemized for tracking.

I really don't understand some of the bad reviews that are posted here.

We've been working with Payhawk since a few weeks and so far the experience has been AWESOME! The initial demo went smoothly and was pretty clear. Sure, the account setup needs some time as Payhawk need to do tons of background checks due to EU rules but they did it faster then any other creditcard company I've worked with.

The dashboard is just great and easy to use. You wonder why regular banks make managing creditcard expenses that hard if you get used to Payhawk.