PAYNTR ™ Reviews 

192
TrustScore 3.5 out of 5

3.7

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Rated 5 out of 5 stars

Well made and very comfortable cricket shoe. Quick delivery Look forward to wearing them

Rated 1 out of 5 stars

Payntr stock issues are well known but even when buying a supposedly in-stock item nothing turned up. Weeks went by with no update. After multiple chase emails finally got a reply explaining that my s... See more

Rated 5 out of 5 stars

When the shoes arrived I thought they would come in a normal box but when I opened the package the box was beautifully designed and when you open the box the shoes are outstanding and is built from a... See more

Rated 5 out of 5 stars

Replacement bowling spikes Purchased a pair of bowling spikes at the start of season in April, by August unfortunately the sole on left boot was coming loose. I emailed support with photo evidence... See more

Company details

  1. Cricket Shop

Information provided by various external sources

Payntr are an independent UK cricket brand specialising in professional and innovative game changing cricket products.


Contact info

3.7

Average

TrustScore 3.5 out of 5

192 reviews

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3.7

All reviews

(192)

35 reviews in the last 12 months

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Rated 1 out of 5 stars

Avoid

Payntr stock issues are well known but even when buying a supposedly in-stock item nothing turned up. Weeks went by with no update. After multiple chase emails finally got a reply explaining that my shoes were in stock on the website but out of stock in the warehouse. No estimate offered on when they would be restocked. I’d only recommend buying Payntr shoes from a third party seller and to be honest just stick to the usual reliable premium brands.

June 29, 2026
Unprompted review
Rated 1 out of 5 stars

I placed my order on 9th July and have…

I placed my order on 9th July and have attempted to track through the "SHOP" app with the expected delivery arriving by 16th July. I am yet to receive my shoes nor have I had any update as to the delay. I have tried contacting through customer services and social media for an update but have had no reply whatsoever. It is now coming up to two weeks and I have no shoes and will be looking for a refund through my credit card provider.

July 9, 2026
Unprompted review
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Rated 1 out of 5 stars

Order no pg5516

Order no pg5516
Ordered in December, arrived mid December, comfortable but didn't wear until april and the material inside has basically come apart, contacted customer services and told 6 months warranty which means its about 3 weeks out of warranty. Asked for the policy so I can read it to be told its in the box nowhere else.
The shoes are comfortable but terrible quality to only last that long, would not recommend

June 30, 2026
Unprompted review
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Rated 1 out of 5 stars

Nice design but bad quality

I had a pair for 3 years which were great so when they wore out I ordered another pair of the PAYNTR X-001 F. However after 5 or so rounds the lining on the heal started to come apart. I contacted them to ask if they would accept a return but was told they were out of warrant so nothing they could do. I then offered to pay the difference for a more expensive model but I received no further reply.

I liked the brand but will not buy them again as just not worth the risk and they obviously don't value customer care. Clearly a faulty design and amazed that they don't think customer retention is important.

May 13, 2026
Unprompted review
Rated 1 out of 5 stars

PAYNTR Pro-X All Rounder shoes

Bought the PAYNTR Pro-X All Rounder shoes recently and unfortunately the design didn’t work for me personally.

The tongue is attached to the sole, making the shoes awkward and time-consuming to wear. I’ve never experienced this in decades of using sports shoes. Also, the sharp plastic edge on the tongue felt uncomfortable even during a short indoor try-on.

That said, this is purely my personal experience, and I must say the refund process was very fair, smooth, and professional from PAYNTR’s side.

Disappointed with the shoe design, but credit where it’s due for the customer service.

April 27, 2026
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Rated 1 out of 5 stars

Extremely slow shipping

Extremely slow shipping, customer service gave me empty answers to my email queries asking why it was taking so long. I’ve never experienced shipping this slow before. They’ve told me it’s been processing but I ordered a week ago now

March 5, 2026
Unprompted review
Rated 5 out of 5 stars

Great

Great communication and quick delivery thanks

February 24, 2026
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