When the shoes arrived I thought they would come in a normal box but when I opened the package the box was beautifully designed and when you open the box the shoes are outstanding and is built from a... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Information provided by various external sources
Payntr are an independent UK cricket brand specialising in professional and innovative game changing cricket products.
Contact info
LS19 7wp, United Kingdom
- Info@payntr.com
- www.payntr.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Amazing brand
Good delivery time was informed constantly, love the product as well which also includes some extra spikes. Great sale as well!
So good until they fail painfully!
These are extremely comfortable golf shoes out of the box initially and are also easy to clean / care for. Sadly and very frustratingly, two pairs have now failed in the heel with the internal structure breaking and sticking painfully into me on the course within three months. To be fair, when I complained, the firm replaced the first pair (white) on receipt of photos, showing the fail in the right shoe which encouraged me to add a black pair of the same style (X-006 spiked)to wear during the autumn and winter. They have now failed, this time on the left shoe, again after only three months wear (and I swap shoes between rounds so it isn't continuous wear). I am also very careful putting them on and off (use a shoe horn) as their customer service inferred that may have been part of the problem with the first fail. It wasn't and it isn't this time either - but as I can't locate my proof of purchase this time I suspect a further complaint will fall on deaf ears. However, the broader point and reason for flagging here is this would suggest a design fault / fail in that particular shoe, as I have never had a similar problem with any other manufacturer and I feel it important to highlight this. Ironically, I have strongly advocated the shoes to friends and playing partners as until they fail they are really rather good shoes but, if you'll forgive the pun, that is the rub, they do appear to fail in this specific area, at least in this model. The fact I added a soft spike pair as a xmas gift is now a decision I fear I will regret...
Brilliant cricket shoes and delivery…
Brilliant cricket shoes and delivery was spot on! Thank you
Absolutely superb customer service
Absolutely superb customer service. I needed to exchange shoes that were too small. Nothing was a bother. Correspondence after hours, exchange sent swiftly and communication was great
They haven’t arrived yet :)
They haven’t arrived yet :) evri haven’t delivered them yet. Plus it’s the winter so I cant actually test them, but I’m
Sure these are a great product! I trust the brand.
Buying experience good but postage option need reviewing
Buying products from the website is really easy. But the policy of customer paying for postage and no free returns stopped me few times from buying. This time I ordered two different sizes, as the website says order one size bigger. I know I have to return one of the item and will be loosing money for buy/return postage mainly because the shoes are not true to size.
Amazing quality feel very comfortable…
Amazing quality feel very comfortable and look smart from ordering to receiving very fast and smooth would 100% recommend
Product fine packaging damaged.
Product fine packaging damaged.
These cricket shoes were a present for my grandson so it was a shame that the box was severely damaged as I may have to repackage the shoes.
Quick delivery
Quick delivery, excellent product ( perfect fit if you follow the advice and order 1 size larger than normal)
ordered the shoes 11 days ago
ordered the shoes 11 days ago, had to install a 3rd party app (stuffed with intrusive advertisements) to get shipping info, and I see the order is still "preparing shipment." 0/10 would not order again.
I bought a pair of there top of the…
I bought a pair of there top of the range golf shoes costing nearly £150 and after 6 months the branding label that runs across the shoe is peeling away from the leather. After contacting them through customer service I was told, it's wear and tear! Wear and tear to me is leather crinkles and dirt, NOT a fundamental part of the shoe design! Terrible customer service. They've lost a customer!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








