PAYNTR ™ Reviews 

191
TrustScore 3.5 out of 5

3.6

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Review summary

Created with AI, based on recent reviews

Considering 47 reviews, most reviewers were somewhat happy with their experience overall. Many customers are pleased with the product quality, often describing the shoes as excellent, comfortable, and well-designed, with some noting the perfect fit when sizing up. People frequently commend the delivery service, noting its speed, promptness, and good communication regarding order status. However, some customers also noted concerns regarding product quality and durability, with issues like peeling labels, internal structures breaking in the heel, or uncomfortable designs appearing after some use. A few other people also felt that delivery was slow or delayed, even when express shipping was chosen, leading to longer waiting times than expected.

What people talk about most

Product

Customers generally express satisfaction with the product, highlighting its excellent quality, design, and... See more

Quality

Users describe ambiguous interactions with quality, with some reviewers praising the excellent quality and... See more

Delivery service

Customers consistently note positive experiences with delivery service, praising the quick and fast delivery... See more

Order

Clients share ambiguous opinions on order experiences, with some reviewers expressing frustration over delays... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Quick delivery, excellent product ( perfect fit if you follow the advice and order 1 size larger than normal)

Rated 5 out of 5 stars

I had a great experience my only challenge was I was unable to track my package but it was delivered on time (before scheduling) thank you very much for your services!!!!!!

Rated 5 out of 5 stars

They haven’t arrived yet :) evri haven’t delivered them yet. Plus it’s the winter so I cant actually test them, but I’m Sure these are a great product! I trust the brand.


Company details

  1. Cricket Shop

Information provided by various external sources

Payntr are an independent UK cricket brand specialising in professional and innovative game changing cricket products.


Contact info

3.6

Average

TrustScore 3.5 out of 5

191 reviews

5-star
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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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3.6

All reviews

(191)

42 reviews in the last 12 months

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Rated 5 out of 5 stars

Incredible Product

So professional to deal with, Cricket boots are amazing and a huge step up on quality & comfort in the market within Australia by a country mile!

April 14, 2025
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Rated 1 out of 5 stars

Payntr are a dishonest company I…

Payntr are a dishonest company I returned cricket spikes by tracked delivery. The post office confirmed Payntr received the spikes, I emailed them regarding a refund. I was deliberately ignored. Worst customer service I've ever received. They will ignore you & steal your money. They don't have a customer contact number for a reason. You have been warned!

December 6, 2024
Unprompted review
Rated 1 out of 5 stars

Poor customer service

Initially fantastic golf shoes. Really comfortable and a great alternative to expensive brands. However, one of the shoes had a catastrophic failure in the heel where the shoe split. Subsequently, I have tried several times to contact the firm with photos to get an explanation and a replacement but after over 10 days waiting I'm out of patience. Will never be using the firm again. Disappointing for what was initially a great product.

October 27, 2024
Unprompted review
Rated 3 out of 5 stars

Grip socks

The Payntr socks themselves are really good quality and a decent length. I have ordered these before for my son.
I do think the P&P is too pricey considering it took a week to be delivered and the only packaging was an envelope!

August 2, 2024

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