PAYNTR ™ Reviews 186

TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Considering 43 reviews, reviewers had a great experience with this company. Customers are consistently pleased with the product quality, often highlighting the excellent design and comfortable fit of the shoes. Many also commend the fast and prompt delivery service, noting that products arrive quickly and as described. Reviewers appreciate the overall look and feel of the items, with some mentioning the appealing packaging. However, some people were dissatisfied with the durability of certain products, experiencing issues like peeling labels or internal lining breaking down after a few months of use. A few other people also felt that the shoe design was uncomfortable or that the sizing was not true to size, leading to the need for exchanges. Additionally, some customers reported damaged packaging upon arrival or slow shipping times.

What people talk about most

Product

Reviewers highlight positive aspects of product quality and design, with many customers expressing... See more

Quality

Customers had ambiguous experiences with quality, with many reviewers praising the excellent quality, snug... See more

Delivery service

Consumers find delivery service to be positive, with many reviewers praising the quick and prompt delivery... See more

Reviews shaping this summary

Rated 5 out of 5 stars

When the shoes arrived I thought they would come in a normal box but when I opened the package the box was beautifully designed and when you open the box the shoes are outstanding and is built from a... See more

Rated 5 out of 5 stars

Good delivery time was informed constantly, love the product as well which also includes some extra spikes. Great sale as well!

Rated 5 out of 5 stars

Quick delivery, excellent product ( perfect fit if you follow the advice and order 1 size larger than normal)

Rated 5 out of 5 stars

I had a great experience my only challenge was I was unable to track my package but it was delivered on time (before scheduling) thank you very much for your services!!!!!!


Company details

  1. Cricket Shop

Information provided by various external sources

Payntr are an independent UK cricket brand specialising in professional and innovative game changing cricket products.


Contact info

3.9

Great

TrustScore 4 out of 5

186 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Nice design but bad quality

I had a pair for 3 years which were great so when they wore out I ordered another pair of the PAYNTR X-001 F. However after 5 or so rounds the lining on the heal started to come apart. I contacted them to ask if they would accept a return but was told they were out of warrant so nothing they could do. I then offered to pay the difference for a more expensive model but I received no further reply.

I liked the brand but will not buy them again as just not worth the risk and they obviously don't value customer care. Clearly a faulty design and amazed that they don't think customer retention is important.

May 13, 2026
Unprompted review
Rated 1 out of 5 stars

PAYNTR Pro-X All Rounder shoes

Bought the PAYNTR Pro-X All Rounder shoes recently and unfortunately the design didn’t work for me personally.

The tongue is attached to the sole, making the shoes awkward and time-consuming to wear. I’ve never experienced this in decades of using sports shoes. Also, the sharp plastic edge on the tongue felt uncomfortable even during a short indoor try-on.

That said, this is purely my personal experience, and I must say the refund process was very fair, smooth, and professional from PAYNTR’s side.

Disappointed with the shoe design, but credit where it’s due for the customer service.

April 27, 2026
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Rated 1 out of 5 stars

Extremely slow shipping

Extremely slow shipping, customer service gave me empty answers to my email queries asking why it was taking so long. I’ve never experienced shipping this slow before. They’ve told me it’s been processing but I ordered a week ago now

March 5, 2026
Unprompted review
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Rated 5 out of 5 stars

Great

Great communication and quick delivery thanks

February 24, 2026
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Rated 5 out of 5 stars

Great shoe for affordable price and quality

When the shoes arrived I thought they would come in a normal box but when I opened the package the box was beautifully designed and when you open the box the shoes are outstanding and is built from a great top tier quality unlike another shoe. All spikes were included and spike tightener was also heavy and great quality. Affordable shoe for its price as well

January 12, 2026
Rated 5 out of 5 stars

Amazing brand

Good delivery time was informed constantly, love the product as well which also includes some extra spikes. Great sale as well!

January 19, 2026
Rated 1 out of 5 stars

So good until they fail painfully!

These are extremely comfortable golf shoes out of the box initially and are also easy to clean / care for. Sadly and very frustratingly, two pairs have now failed in the heel with the internal structure breaking and sticking painfully into me on the course within three months. To be fair, when I complained, the firm replaced the first pair (white) on receipt of photos, showing the fail in the right shoe which encouraged me to add a black pair of the same style (X-006 spiked)to wear during the autumn and winter. They have now failed, this time on the left shoe, again after only three months wear (and I swap shoes between rounds so it isn't continuous wear). I am also very careful putting them on and off (use a shoe horn) as their customer service inferred that may have been part of the problem with the first fail. It wasn't and it isn't this time either - but as I can't locate my proof of purchase this time I suspect a further complaint will fall on deaf ears. However, the broader point and reason for flagging here is this would suggest a design fault / fail in that particular shoe, as I have never had a similar problem with any other manufacturer and I feel it important to highlight this. Ironically, I have strongly advocated the shoes to friends and playing partners as until they fail they are really rather good shoes but, if you'll forgive the pun, that is the rub, they do appear to fail in this specific area, at least in this model. The fact I added a soft spike pair as a xmas gift is now a decision I fear I will regret...

December 22, 2025
Unprompted review
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