PC Specialist Ltd Reviews 46,436

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product quality, highlighting the excellent build of their PCs and the high-end components used. Many appreciate the seamless user experience, especially the custom builder tool which makes the design process straightforward and ensures compatibility. The delivery service is frequently mentioned as fast and efficient, with many receiving their orders within a few days. Reviewers also commend the company's service, noting the helpfulness of the staff and the informative updates throughout the build process. However, some customers also noted issues with product reliability, with a few experiencing multiple failures in their laptops or PCs within a short period. There were also occasional complaints about the repair service, including long repair times, lack of compensation, and difficulties with courier services. A small number of people were dissatisfied with the quality of certain components, such as low-tier SSDs in high-end systems, and some felt that the testing process might not be as rigorous as advertised.

What people talk about most

Product

Clients share positive opinions on product quality, frequently praising the excellent build, customisation... See more

Quality

People report positive experiences with quality. Many customers praise the amazing build quality, with PCs... See more

Delivery service

Reviewers highlight positive aspects of delivery service. Customers frequently praise the speed of delivery,... See more

User experience

Users describe positive interactions with the user experience. Many customers found the website easy to use... See more

Service

Reviewers mention positive feedback about service. Many customers praise the excellent and efficient service,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Second PC bought from this firm, excellent build, the custom builder online is great to use, and they built to specs, forum available to post your build spec to for other users to comment on and make... See more

Rated 5 out of 5 stars

Pc build received in expected timelines, price very acceptable. Clean build. Few minuses: small - "pc" tag on sidenel makes the side panel not being flush. - no pcie riser options in configurato... See more

Rated 5 out of 5 stars

Everything about my experience with these guys was awesome. Easy to use website with live pricing so you can make decisions based around your budget, payment plan options (I didn't use them but nice... See more

Rated 5 out of 5 stars

We've now brought two PCs from PCSPECIALIST and cannot fault them at all! We brought ready built ones - dispatched same day both times, delivered next day, set up was easy as! PCs are both brill - can... See more


Company details

  1. Gaming service Provider
  2. Computer Store

About PC Specialist Ltd

Written by the company

PCSpecialist are Europe’s leading system integrator, specialising in build to order PCs, Laptops, AIOs and Servers. We focus on building high-performance systems for enthusiasts, gamers & professionals.
Established in 2003 in the United Kingdom, we speak 8 languages and supply computers to over 30 countries across Europe. We have registered branches in France, Italy and Spain, a subsidiary in Germany and we are registered for VAT in 13 countries.

UNBOXING PC SPECIALIST

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

46K reviews

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Rated 5 out of 5 stars

Solid Built PC's Plus Amazing Service, What's Not To Like??

The PC I recieved from this company was extremely well built. Fired up like a dream straight out of the box and greatly pleased with my purchase. Tech Support is also second to none, went over and above in attempting to solve an issue I had with a graphics card which, unfortunately they were unable to, fair play to them. I managed to solve the issue mysef eventually. In my opinion guys, if you want a PC, laptop or anything, these guys are the must have and go to. 100% no brainer!!

March 12, 2026
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Rated 5 out of 5 stars

Outstanding Build

The build time was really quick and the pc was excellent on arrival, it was paciwell to keep it safe , cable management was perfect and neat , I didn't know how to change the colours of the lights as they didn't show in icue , the team guided me through the process of doing it through armoury crate and solved my issue , this is my second pc from them and am currently saving up for another . Excellent team of professional builders.

March 24, 2026
Unprompted review
Rated 5 out of 5 stars

I ordered the Scout ultra 5 II on…

I ordered the Scout ultra 5 II on 05/04/2026 and it arrived on the 7th, set up was quick and easy with updates taking no longer than an hour, so far I've found 0 faults with the PC and performance when gaming has been perfect.

April 7, 2026
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Rated 5 out of 5 stars

Good customer service

Good delivery, beginning to test their operation. Yet the communication, support and understanding throughout the process was greatly appreciated!

March 24, 2026
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Rated 5 out of 5 stars

Great service

I bought the PC from the spec my 14 year old son gave me (it was for his 14th birthday). An item was out of stock but PC Specialist let me know straight away, along with the available options as a replacement. I had to call a couple of times to clarify some information but I never waited long and felt listened to and was given the best advice. I can't fault the customer service, delivery or the set up of the PC itself. A great experience all round. Thank you!

March 16, 2026
Unprompted review
Rated 4 out of 5 stars

PCSpecialist is a good computer supplier.

PCSpecialist is a good company, particularly when it comes to enabling you to build your own custom PC. Not only does it give you a wide range of selectable components, but it also describes them in sufficient detail to allow you to make informed choices. Keeping you informed about the various stages of the build could be better, but is sufficient.

March 13, 2026
Unprompted review
Rated 5 out of 5 stars

As an inexperienced PC user

As an inexperienced PC user, I had many questions regarding the build of my PC, all of which were answered quickly. The PC arrived safely was quick to set up and works perfectly.

March 8, 2026
Unprompted review
Rated 5 out of 5 stars

transformed both my gaming and content creation experience.

This PC is an absolute powerhouse and has completely transformed both my gaming and content creation experience.

From the moment I unboxed it, the clean white aesthetic stood out—the tempered glass CORSAIR 3500X case paired with the RGB lighting gives it a premium, modern look that really pops on a desk. It’s not just about looks though—this machine delivers serious performance where it matters.

Powered by the Ryzen 7 9700X, everything feels incredibly fast and responsive. Whether I’m gaming, editing videos, or multitasking between apps, it handles everything effortlessly. The 32GB of DDR5 RAM ensures smooth performance even when I’ve got multiple heavy programs open, which is perfect for creating gaming content.

The real star of the show is the RTX 5080 graphics card. Games run unbelievably well—ultra settings, high frame rates, and stunning visuals with zero stutter. It’s ideal not just for playing the latest titles, but also for recording and streaming gameplay at high quality. Rendering videos is noticeably faster too, which saves a ton of time.

Storage is another highlight—the 2TB NVMe SSD is lightning fast. Boot times are near instant, games load in seconds, and there’s plenty of space for a growing library of games and content files.

Cooling is excellent thanks to the liquid cooler. Even during long gaming or editing sessions, temperatures stay low and the system remains quiet, which is a huge plus.

Connectivity and features are solid across the board with built-in Wi-Fi support, plenty of USB ports, and a reliable motherboard that feels future-proof. The 850W Corsair power supply also gives confidence that the system is stable and ready for upgrades down the line.

Overall, this PC is perfect for anyone serious about gaming and content creation. It’s fast, powerful, visually stunning, and built with high-quality components. Whether you’re playing the latest AAA games, streaming, or editing videos, this setup handles it all with ease.

Highly recommended.

April 7, 2026
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Rated 5 out of 5 stars

Perfect PC Specialist

We purchased a PC Specialist bespoke computer 10 years ago and it is still working well, which is a testament to the quality of their products.

It was time for an upgrade and after careful review we found that PC Specialist is still well ahead of the competition.

We have purchased another bespoke computer from PC Specialist and we cannot be more satisfied with another top quality product. Quality products, Quality service, and a quality experience.

April 6, 2026
Unprompted review
Rated 5 out of 5 stars

PC Specialist are the best I've been…

PC Specialist are the best I've been with them for years and I've had no problems. other than one old IDE Hard drives started playing up but swapped it out for a solid-state drives that fix it but the pc it self was solid as a rock and that was years ago and still running now I think it was around 2006 I'm on my third pc with pc Specialist just to keep up with the times. but I enjoy going through my components sorting the best for my budget or you can just buy a pre-built from a selection of pc's so give them a call I would definitely recommend PC Specialist to anyone .

April 6, 2026
Unprompted review
Rated 5 out of 5 stars

What a team at PCspecialists

What a team at PCspecialists. They built me a monster of a laptop which I’m totally in love with 😍 I can’t be more delighted with the build and the team. Thank you for everything.

April 5, 2026
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Rated 5 out of 5 stars

Excellent service and good value

This is my second PC from this firm and I am very pleased with the service and product. It's easy to phone support and receive advice, as I did. No waiting and I was reassured that my specific choices reflected what I wanted to use the computer for, i.e. editing photos. The whole experience was smooth and easy.

March 10, 2026
Unprompted review
Rated 5 out of 5 stars

Best place to buy a PC

Excellent service and really fast delivery. I was able to fully customise my PC and the website was really easy to navigate. Highly recommend.

March 14, 2026
Unprompted review

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