PCSpecialist Reviews 

Windows crashed and it needed a full new install.

Hello
I would like to commend PCSPECIALIST for their excellent work. Above all, for their customer service. The configurator helps select compatible components and warns of incompatibilities. I was kept informed at various stages of assembly, testing, and shipping. I admit I was a bit worried about the delivery and whether it would arrive intact, but everything is in perfect condition, and I'm truly pleased.

Thank you, PCSPECIALIST

Best regards.

The PC I bought is beautiful. I'm very happy with how it turned out and how they kept me up to date on the progress.
The cost was fair and shipping was quite fast. The process of selecting the parts was simple and their tips were very helpful.

Wonderful experience. Professional build. High quality. And it was all easy. 100% worth it.

Helpful instructions, didn't encounter any problems. Felt great getting my ready-made pc!

I ordered a custom PC from PCSpecialist.nl on 3 August 2025. Although the build entered Testing on 20 August, it remained there without feedback for 11 working days despite my calls. After escalation, I finally received clear communication and packaging photos, plus a detailed explanation for the delay.

Delivery through UPS was also much slower than expected. I received the PC on 10 September 2025.

But most importantly: the assembled PC itself is of excellent quality. Thanks to the build team and support staff, I can conclude positively — I am satisfied with the PC.

order process was easy.
option were clear and direct
the service information while preparing, building, testing and delivery were on point
the Machine works amazingly

Great build with high quality components, i was suprised it was shipped from england i tried to avoid that due to high chance of damage during shipping. All went well and very happy.

I’m writing this with real regret because the customer service team at PCSpecialist has been amazing, fast replies, always helpful, really trying their best. But that’s exactly the problem: the people are great, but the system is deeply flawed.

It started with UPS. My package was delayed. When I finally went to collect it, the UPS employee told me the original packaging was “damaged beyond repair” and had to be repacked without the correct sticker. That already gave me chills. I took photos before leaving.

When I opened it at home, I was shocked: no internal protection material, an oversized box, and inside the case, the GPU support bracket was lying loose. The GPU was tilted, the motherboard latch was broken, and worst of all the PC wouldn’t even boot. No lights, nothing.

I called support (again excellent people), and after troubleshooting we confirmed the GPU was dead. Removing it showed a visible crack in the PCB near the PCIe slot. They set up an advanced swap for a new RTX 5090, but here’s the kicker: it’s been 10 days and the GPU still hasn’t shipped. And when it does arrive? It’s just the GPU in a box no rebuild, no stress testing, no service.

So yes, the build quality was clean. The team did care. But none of that changes the fact that my €5,000 PC arrived broken because of poor packaging choices, and now I’m stuck waiting weeks just to get what I already paid for.

And yes, I blame UPS for the damage,but let’s be real, everyone knows how courier services handle parcels. Packages get tossed around, dropped, stacked. That’s exactly why a €5,000 PC should come in a secure, impact resistant packaging. At the very least, offer an upgrade option for safer shipping. Cutting corners here is unacceptable.

Super quick. Good quality build.

Very nice PC build, no complaints so far, very satisfied!

- before finalizing, I did get more detail on specifics of the computer that I could not see online. I had some confidence the machine would work for me.
- once ordered, I was kept informed all the time
- the delivery came in the time window previously announced. So I was prepared. The only "observation" was that the driver was already in the car when I opened the door (5 seconds after hearing the doorbell), and he was waving at me. No signature and no chance for intervention in case something would not have looked ok. - but that is for UPS, not for PC Specialist
- PC worked fine and I could configure Windows and add a Linux installation rather smoothly. Everything worked well

open and clear communications. Service in native language and faster delivery then promised.

Affordable and very transparent. They keep you updated on every step of their process, from collecting the parts, assembly (including pictures of the finished project), packing, and of course shipping (which was very quick). Highly recommend if you're in the NL looking for a custom built PC.

Great laptop, great experiance , no problems. The price is nothing like others. Thank you PCSpecialist.

I normally build my own PCs but I decided to try PCSpecialist for convenience. The website is very easy to use and has many different options to build your perfect system. After ordering, they keep you up to date with the progress and after the PC was built, they sent a link to a 3D image so you can see what it looks like. I paid for faster build time and delivery which was achieved.

The support team was also very helpful with identifying a loose cable preventing the lights from working correctly.

Very happy with the PC. It was packed very securely in the box to prevent damage to the exterior and interior components. All cables with hidden away as much as possible and you can see that they take care when building the PC. Very quick to set up with no issues.

Highly recommend PCSpecialist if you're looking for a new system.

Good company helped me so much with every question even if i called 10 times within 30min. Configuring the pc was also really helpful cause if something didnt fit or even didnt work with other parts they let you know, even when you chose a power supply that used more watts then you need they told you fair instead of just taking your money. Really good company i recommend 100%

I ordered a laptop in September 2023. At first it was fine, though overheating very easily and sounding like an airplane engine. A few months later, it overheated so much I could barely type on the keyboard.
I sent it back to PCSpecialist, where they claimed to have "fixed" the problem - on the contrary; It arrived back at my house with a dead pixel on the screen.

When I sent it back to them after this, they fixed the speakers which were broken and then emailed me that they refused to change the pixels because "1-5 pixels don't matter" even though they happened in their care.

Overall, my laptop that is not even 2 years old yet has been shipped back to them 3 times. Since the last screen debacle I've stopped using it completely.

They MAY make good desktop pc's, but do not buy your laptop here. I've had 400 euros laptop a decade ago that performed better than this thing. (Fusion 14")

Amazing service
Built the pc to specs and tested everything well. Easy overseas shipping with no hassle. End-to-end took 1.5 weeks to arrive

Very happy with our custom gaming PC purchase, we tracked each step, it arrived quickly, and haven't had any problems so far.

The only thing that was a suprise was that the PC was built in and shipped from the UK instead of NL, which we didn't know.

I can safely recommend their services, thanks to all the peeps who worked on our rig!