Pebbled Reviews 

89
•
TrustScore 1 out of 5

1.2

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Rated 1 out of 5 stars

Pebbled.io is billing us monthly even after we canceled our service. It's also pretty obvious they started new billing because the last two charges don't match the original date we started the servi... See more

Rated 1 out of 5 stars

I can't echo James's comments enough... in fact I can... What he said +11111111111 A terrible experience which is not worth the trouble. Communication is almost impossible with them, even at thei... See more

Rated 1 out of 5 stars

A terrible experience which is not worth the trouble. Communication is almost impossible with them, even at their top tier subscription claiming ‘priority support’. General questions would take a... See more

Rated 1 out of 5 stars

Horrible service. Got sucked in by a free trial, but they just waste your time as the designs they provide are watermarked...they should make this clear before wasting time sending them specs. End... See more

Company details

  1. Business Services

Information provided by various external sources

Pebbled offers a monthly subscription for unlimited jobs, unlimited designs unlimited coding where you can lease what you want.


Contact info

1.2

Bad

TrustScore 1 out of 5

89 reviews

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1.2

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(89)

1 review in the last 12 months

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Rated 5 out of 5 stars

Full featured, easy to use for managing shopify

I've used Pebbled for a pair of companies now, one subscription for an online marketing firm for boutique gyms where we’re frequently getting Pebbled to do marketing designs for the gyms, and the other a health care startup ran on shopify.
As a developer, their integration into our business is painless, with clean code and great reporting.
As a customer, their support is top notch.
If you're looking for a full service design and development platform, Pebbled is the way to go.

August 26, 2018
Unprompted review
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Rated 5 out of 5 stars

The best thing for an agency

I couldn’t recommend pebbled enough for an agency, we’ve been using them for roughly 2 years now for designs and the odd development job here and there, this industry is tough and Pebbled have the years on the board and have really stuck it out, I trust pebbled with my agency and you should to. Time frames are a lot faster than they mention and the support team have always been lovely.

August 25, 2018
Unprompted review
Rated 5 out of 5 stars

I'd recommend 100% Pebbled

I'd recommend 100% Pebbled. I get asked about them regularly inside my mastermind groups and am always referring clients to them. It's easy to understand why once you see the quality of their work even inside their free trial, they’re very reliable when you need that urgent Q&A. Or maybe for that one urgent presentation of infographic. You'll end up loving all the design options available.

And I'm happy and wish they would offer discounts for annual payments

August 20, 2018
Unprompted review
Rated 5 out of 5 stars

No Pebbled - No business.

We couldn't do our business the way we do it - without our Pebbled subscription. From one bootstrapped startup to another, this is an incredible asset to our agency and we just couldn’t service our clients without using Pebbled, the quality has awesome been awesome their support team have been super lovely to work with always.

Agencies need to understand that Pebbled is here for us not against us! We genuinely couldn’t survive in this cut throat industry without them.

Keep on with your great service for the creative people. We’ll be a client for life.

August 20, 2018
Unprompted review
Rated 5 out of 5 stars

Never fails to impress! Absolutely solid!

If I could I would rate you guys 11 out of 10! Solid! and really amazing designs.

The team at Pebbled never fail to impress. They’ve always gone the extra mile including working outside of business hours to finish a job for my client whom had unrealistic deadline expectations. Couldn’t be happier to recommend these guys! They go above and beyond!

August 17, 2018
Unprompted review
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Rated 5 out of 5 stars

I upgraded my website and added…

I upgraded my website and added invoicing. They also build the payment gateway and integrated the payment process across 2 of my sites one using braintree the other using stripe for payment. I contacted customer service and was paired with Kieron about several issues I was having on another site of mine. Kieron who was really knowledgeable in explaining the development process. After several meetings during the development phase back and forth with Kieron fixing prior existing bugs and issues from my previous developers whom were freelancers I could not be happier with the outcome. It was crazy but Kieron stuck with me and figured it out. Pebbled have been very easy to work with. I love Pebbled and it’s customer service.

August 17, 2018
Unprompted review
Rated 1 out of 5 stars

Not recommending at all

Please so not work with this company.

I accidentally find 1:1 design (I cannot post links here) on a different website and I tried to contact them via live chat to find out if we will get the same level of work (copy-paste). A guy called Will explained me they are angels and they never use templates. When I showed the screenshot he started to be rude. He started to use to a weird terminology to convince me that the didn't use a design from a different website. Then he blocked me in live chat.

Before that there was another girl in the live chat who didn't even care to answer and she blocked us after showing the screenshot.

I wish there is 0 star for this review.

August 14, 2018
Unprompted review
Rated 5 out of 5 stars

This service is absolutely great

This is a great service. Sooo much better than using Fiverr like I used to. I'm 7 designs in and haven't needed any revisions yet. Just be clear what you want and they knock it out fast and do quality work normally any tasks I send through are done within 2 business days.

Keep up the good work Pebbled, you're helping us little agencies compete.

August 13, 2018
Unprompted review
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Rated 5 out of 5 stars

Can't say enough great things about these guys.

We're a gym that consistently needs designs, image resizing, touch ups, promotional materials and so forth and it's way too expensive to hire someone internally for that. And we're always on a short deadline so freelancing didn't work well for us. Pebbled was the service we didn't know we were looking for. They claim 48 hours turnaround time, but it always seems like they deliver a lot quicker than that. Their work isn't always perfect but whenever we made revisions we always got our designs back on the same day. There were definitely times that I had to do a bit more explaining than I wanted to in order to close down designs on the first concepts delivered, but they're snappy with communications. And they have a pretty cool live communication tools that makes it ridiculously easy for me to talk to a real person about my projects. Any gym owners out there that need ongoing materials I highly recommend Pebbled.

August 4, 2018
Unprompted review
Rated 5 out of 5 stars

Beautiful responsive website development

Pebbled is easy to use, their support is nothing short of absolutely lovely. I used Pebbled to create great looking looking, responsive websites. Very happy with my website which I had done as it makes all my competitors look dated.
My only complaint is that it hasn't advanced much in the last few years, still the same support platform. My design options are pretty much the same as they've always been.
However would I recommend Pebbled? Yes, it’s a much better solution than going to an agency and getting a quote that will always change whilst you’re in the middle of the project, with Pebbled I know exactly how much I am paying each month and can cancel whenever I want. Until then I’m able to make as many changes I want to my website and all my designs.
Would highly recommend. 5 stars!

August 3, 2018
Unprompted review
Rated 4 out of 5 stars

Great customer support

My limited interaction with Pebbled Customer Support has been amazing. They have been prompt, I only signed up for 1 job which was completed during my 15 day trial so had no need to continue, but would have no hesitations in recommending pebbled. They were very helpful, and even kind. They’re very human so appreciated when things are not working the way I expected. Will certainly sign up in the future, and will change my review for 5 stars once they have a ticketing system. However well worth the bang for buck, designs were good quality, and certainly worth a try if you’re on the fence.

August 2, 2018
Unprompted review
Rated 5 out of 5 stars

Easy to use. Quick delivery

We are a non profit organization, we have no money hire an expensive designer or developers in-house or hire an agency, each quote we got was initially in the thousands for what we thought was a simple project to track donations and volunteers hours.

I searched online looking for something that I can customize and user friendly for our staff. And due to all the limitations of all the platforms out there it was daunting to know that we needed something completely custom built, we were worried… VERY worried about how much this would cost, and of course all the additional costs anytime we require any changes or modifications done…

Then we found Pebbled, initially I thought I’d try them out and get them to design 2 important forms. Which required a little bit of web development for our staff desktops. Pebbled were a dream and it was easy to get started because they didn’t require any large initial upfront investments like other agencies out there.

I then used Pebbled to build a web application that:

1. Donations Tracking System - every donation that staff receives, they can enter themselves. We need this Gift IN kind Reports and numbers for our books and audit every year.

2. Volunteers Hours Tracking System - we have one laptop designated to volunteers only. We open the system and they enter data themselves as they come to serve in our programs.

We are using this data not only for audit purposes for also to report to our funding partners. Pebbled has made this process absolutely a breeze.

I love this process since the first time I saw the initial designs come through.

Thank you Pebbled! You have been the dream team we’ve been looking for!

August 2, 2018
Unprompted review
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Rated 5 out of 5 stars

An Honest Service With Great Employees

Absolutely outstanding chat support (talking directly with their developer team leader helped me understand some difficult particulars with my first clients project). As for the platform itself, timeframes are as stated - no hidden fees, no gimmicks, completely transparent, up-front, and trustworthy. I got a tip to use this as an alternative way to get regular designs and web development done, and I’ve been amazed at how convenient Pebbled is to use for my situation. I hope they release features to allow other team members to view what’s being worked on as it’s worked on as well as a way to manage parked tasks queued for the not so distant future, because that’s the only thing that could make my experience any better thus far. 5 stars. Great quality of work, fantastic designs. I love that they don’t outsource the work.

July 27, 2018
Unprompted review
Rated 5 out of 5 stars

I switched from another ‘unlimited’ service and could not be happier.

I had already used Pebbled for design work with one of my other French digital agencies, but I needed a lot more designs to be done simultaneously. So, I jumped ship over to somewhere which SAID I could keep loading them up with jobs, however what I found was that it was several times slower than Pebbled and they outsourced ALL their designs to the Phillipines and it was an absolute headache having direct communication with an outsourced agency.

After an absolute nightmare experience, I jumped back to Pebbled and absolutely could not be happier! It’s better to under promise and over deliver than the opposite, which is exactly what I found out.

I had a few customers want to give me cards on the spot for the work that Pebbled had done, very happy to be a customer for life! And it’s such a shame competitors in this industry are doing everything they can to smear the name of this amazing startup!

July 25, 2018
Unprompted review
Rated 5 out of 5 stars

Great experience for a remote design company

Pebbled was great. My business partner and I needed some product and packaging design help for our business. We had a very vague template from our supplier and the Pebbled crew did a great job of creating multiple iterations for us based on our limited design knowledge and the basic template. They provided guidance and lots of options to choose from and were great at taking our feedback at running with it.

We've since been able to turn our final design over to our supplier and they have successfully printed it onto the packaging for our product.

As more design needs arise, we will be leveraging Pebbled and their services. Thanks again!

July 18, 2018
Unprompted review
Rated 5 out of 5 stars

An absolute beauty

I'd 100% recommend Pebbled. I get asked about them almost everyday! The questionnaires are easy to understand, next day turnarounds on any designs and are very reliable when you need that urgent infographic or online banner done. Or maybe for that one presentation and you want to know what are people's opinions are! You'll end up loving the designs and all the options available. If you have an existing website and would like to have the design updated regularly this is the right choice.

And I'm happy they have my monthly subscription - i've found other services similar however they do not offer a ‘trial’ or anything web related in a monthly subscription.

July 15, 2018
Unprompted review
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Rated 5 out of 5 stars

Excellent job

Excellent job! Love, love, love my logo! Quick turn around from my initial request to completion! Outstanding customer service! Loved being involved in their trial and would certainly recommend to anyone who needs designs done!

June 27, 2018
Unprompted review
Rated 5 out of 5 stars

Professional and Responsive

Peppled, did my logo and business card and letter head, they were very professional and customer focussed. Nothing was too much trouble, they were quick to respond and creative in their work. I will definitely be using them again. Vivian Vrahos, CIT Business Solutions

June 4, 2018
Unprompted review
Rated 1 out of 5 stars

Service? What service?

Terrible. Absolutely terrible! Quick to take your money... terrible at communication and support. The simplest of requests take weeks for a response, and even then the work is sub standard.

May 16, 2018
Pebbled logo

Reply from Pebbled

Hi there, thanks for your feedback. We've actually never had a client under this business name or name? And our response times at worse are a few hours and the timeframes of the work we do are also mentioned on our website as worse-case, we have a 15 day free trial for businesses to experience this themselves.

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