Super Products purchased over the past few months to complement our new house. Simple quick and easy purchase process and fast delivery. Items arrived very well packaged which is important for mirror... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
After many months, we finally thought we had found the bathroom mirror we wanted at a reasonable price, but when it arrived we found that it wasn't what we thought. We contacted Pebble Grey customer... See more
Company replied
Very good website. Ease of ordering. Prompt delivery. Packaging excellent Mirror is just ideal. I searched high and low for the mirror and found it here. In addition the price was well below... See more
Company replied
I needed a new, illuminated, bathroom cabinet to replace the existing one (which failed due to a design fault). The cabinets on the Pebble Grey website proved to be a cut above that. Now installed, th... See more
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Company details
Written by the company
Our extensive range of market-leading, modern and contemporary mirrors and cabinets are at the forefront of design and the range is constantly updated to provide you with the latest features and trends. Many of our mirrors come with pre-installed extras, such as demister pads, shaver sockets and motion sensor switches, instantly transforming the practicality of your bathroom. All of our mirrors carry the IP44 rating for installation in bathrooms and our pre-installed additional mirror features are rigorously tested to ensure that they comply with UK regulations.
Contact info
Unit 7 Speedwell Road, WF10 5PY, Whitwood, United Kingdom
- 01977 522021
- support@pebblegrey.co.uk
- www.pebblegrey.co.uk
4.6
Excellent
14K reviews
Replied to 97% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I was so pleased to find the perfect mirror.
I was so pleased to find the perfect mirror on Pebble Grey. It was so east to hang as it had a French cleat. I had never heard of a French cleat but it allowed me to hang the mirrror without the worry that it would fall and break
April 20, 2026
Unprompted review
Reply from Pebble Grey
Good afternoon,
Thank you so much for your kind feedback! We’re delighted to hear that you found the perfect mirror in Pebble Grey and that it looks just right in your space.
It’s great to know the French cleat made the installation process easy and gave you peace of mind, once you’ve used one, they really are a game changer!
We truly appreciate you taking the time to share your experience, and we hope you continue to enjoy your mirror for years to come.
Kind regards,
Pebble Grey Support Team
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Excellent
Excellent. Customer service was outstanding when we had a problem. Would definitely buy again from this company.
March 23, 2026
Unprompted review
Reply from Pebble Grey
Good morning
Thankyou for leaving a 5* review and recommending us.
Kind Regards
Pebble Grey
Bought a lovely mirror at a great…
Bought a lovely mirror at a great price, it arrived very well packaged and on time.
April 22, 2026
Unprompted review
Reply from Pebble Grey
Good morning
We are happy to hear you love your mirror. Thankyou for the 5* review.
Kind Regards
Pebble Grey
Great delivery
Great delivery, absolutely love the mirror. Good quality and looks great in my bathroom. Would definitely buy from here again.
April 17, 2026
Unprompted review
Reply from Pebble Grey
Good morning
We are happy to hear you love your mirror. Thankyou for the 5* review.
Kind Regards
Pebble Grey
Delighted with this quality mirror
Delighted with this quality mirror. It enhances a dim corner of the bathroom. Swiftly delivered and well packaged - truly a professional service. Rewcommended.
April 13, 2026
Unprompted review
Reply from Pebble Grey
Good morning
Thankyou for leaving a 5* review and recommending us.
Kind Regards
Pebble Grey
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Mirrored cabinet arrived with a badly…
Mirrored cabinet arrived with a badly cracked mirror. The box it came in had obviously made previous journeys and wasn’t structurally up to the job of offering protection. While there was no hassle getting a refund, the whole thing was a waste of time and tied up funds unnecessarily. Wouldn’t bother ordering from this company again.
March 20, 2026
Unprompted review
Reply from Pebble Grey
Good morning,
Thank you for taking the time to leave your feedback, and I’m sorry to hear that the item arrived damaged.
As our products are fragile, unfortunately, on occasions damage can occur in transit when using third-party courier services. However, we do take these matters seriously, and your comments regarding the packaging and its condition have been shared with the relevant team for review to help reduce the likelihood of this happening in the future.
We appreciate your understanding, and should you choose to order from us again, we would welcome the opportunity to provide a more positive experience.
Many thanks,
Pebble Grey Support Team
Great selection of bathroom mirrors
Great selection of bathroom mirrors. The one we chose is great quality and looks amazing! Quick delivery.
April 10, 2026
Unprompted review
Reply from Pebble Grey
Good morning
Thankyou for leaving a 5* review
Kind Regards
Pebble Grey
Excellent products and fast delivery
Excellent products and fast delivery. We have no complaints, the whole experience has been exceptional.
March 18, 2026
Unprompted review
Reply from Pebble Grey
Good morning
Thank you for taking time to leave us a review we are happy to hear your experience using us has been exceptional.
Kind Regards
pebble Grey
Reply from Pebble Grey
Good morning
Thankyou for taking time to leave us a review.
Kind Regards
Pebble Grey
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Reply from Pebble Grey
Good morning
Thankyou for leaving a 5* review
Kind Regards
Pebble Grey
High quality for a decent price
Good range to choose from, decent prices for high quality, and rapid delivery.
March 16, 2026
Unprompted review
Reply from Pebble Grey
Good morning
We pleased to hear you are impressed with our delivery time.
Thankyou for taking time to leave us a review.
Kind Regards
Pebble Grey
Very disappointing customer service…
Very disappointing customer service experience. I attempted to purchase a bathroom cabinet online after receiving an email offering an additional 5% discount, only to find that the code did not work.
When I tried to contact customer support, I was left waiting on the phone for over 20 minutes before being redirected to an answering machine. This has left me questioning the reliability of the company—both in terms of accessibility and the validity of their promotional offers.
Sending out discount codes that do not work only undermines customer trust and creates unnecessary frustration.
April 15, 2026
Unprompted review
Reply from Pebble Grey
Good morning,
We’re sorry to hear about your experience and appreciate you bringing this to our attention.
Our customer service team is available until 5pm, and as your call was made after this time (17:11pm), this is why you were unable to get through to an advisor.
In regard to the promotional code, please note that only one promotion code can be used per order. This may be why the additional discount code did not apply at checkout.
We understand how this situation may have caused confusion and disappointment, and we will take your feedback on board to improve how we communicate our offers more clearly in future.
Thank you again for your feedback.
Kind regards,
Pebble Grey
Impressive
Very good website.
Ease of ordering.
Prompt delivery.
Packaging excellent
Mirror is just ideal. I searched high and low for the mirror and found it here.
In addition the price was well below what I expected to pay
Overall excellent service.
March 1, 2026
Unprompted review
Reply from Pebble Grey
Good morning,
Thank you so much for your kind feedback! We’re really pleased to hear you found our website easy to use and that your order arrived promptly and well packaged.
It’s great to know the mirror was exactly what you were looking for and at a price that exceeded your expectations.
We truly appreciate your support and hope to serve you again in the future!
Kind regards,
Pebble Grey
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Ordered 2 Pebble Grey Kali mirrors
Ordered 2 Pebble Grey Kali mirrors. These came with the words ‘Pebble Grey’ engraved in the actual mirror under the on/off button. The writing is not shown in product images and is quite tacky… contacted the company to check if there’s a way to remove the engraved text and had no response…
November 13, 2025
Unprompted review
Reply from Pebble Grey
Good morning,
Thank you for your feedback, and we’re sorry to hear about your experience.
Unfortunately, it appears that we have not received your correspondence as all emails have been responded to.
I kindly ask for you to contact by phone on 01977 522021 and a member of our team will be more than happy to assist.
Many thanks,
Pebble Grey
Fantastic timely service and a great…
Fantastic timely service and a great backlit mirror.
February 1, 2026
Unprompted review
Reply from Pebble Grey
Good morning,
Thank you so much for your kind words! We’re really glad you’re happy with the service and love your mirror 😊
Kind regards,
Pebble Grey
Impressed
Good website, quick delivery through royal mail. Had a problem with a damaged mirror but it was dealt with quickly. Very happy. Will definitely use this company again
April 9, 2026
Unprompted review
Reply from Pebble Grey
Good morning,
Thank you so much for your detailed feedback! We're really pleased to hear you were happy with the website and quick delivery. We're also glad we could resolve the issue with the damaged mirror promptly, and we truly appreciate your continued support 😊
Kind regards,
Pebble Grey
Speed of delivery was greatly…
Speed of delivery was greatly appreciated
December 22, 2025
Unprompted review
Reply from Pebble Grey
Good morning,
Thank you for your kind feedback! We're so glad the fast delivery made a difference 😊
Kind regards,
Pebble Grey
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A1 product and service
Fast delivery, good price and excellent product.
Let’s see how long the battery lasts!
April 2, 2026
Unprompted review
Reply from Pebble Grey
Good morning,
Thank you for your great feedback! We're really pleased you’re happy with the price, delivery, and the product 😊 We hope the battery serves you well for a long time!
Kind regards,
Pebble Grey
Good quality products and found them…
Good quality products and found them easy to fit and were exactly what we wanted
March 24, 2026
Unprompted review
Reply from Pebble Grey
Good morning,
Thank you for your great feedback! We're so pleased to hear you found the products easy to fit and exactly what you were looking for 😊
Kind regards,
Pebble Grey
Super Products purchased over the past…
Super Products purchased over the past few months to complement our new house. Simple quick and easy purchase process and fast delivery. Items arrived very well packaged which is important for mirrors
April 7, 2026
Unprompted review
Reply from Pebble Grey
Good morning,
Thank you for your kind feedback! We’re delighted to hear that you’ve been enjoying your purchases and that they’ve complemented your new home so well. It’s great to know the ordering process was smooth and that your items arrived quickly and securely packaged.
We really appreciate your support and hope to serve you again soon!
Many thanks,
The Pebble Grey Team
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