After many months, we finally thought we had found the bathroom mirror we wanted at a reasonable price, but when it arrived we found that it wasn't what we thought. We contacted Pebble Grey customer... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Super Products purchased over the past few months to complement our new house. Simple quick and easy purchase process and fast delivery. Items arrived very well packaged which is important for mirror... See more
Company replied
Very good website. Ease of ordering. Prompt delivery. Packaging excellent Mirror is just ideal. I searched high and low for the mirror and found it here. In addition the price was well below... See more
Company replied
I needed a new, illuminated, bathroom cabinet to replace the existing one (which failed due to a design fault). The cabinets on the Pebble Grey website proved to be a cut above that. Now installed, th... See more
Company replied
Company details
Written by the company
Our extensive range of market-leading, modern and contemporary mirrors and cabinets are at the forefront of design and the range is constantly updated to provide you with the latest features and trends. Many of our mirrors come with pre-installed extras, such as demister pads, shaver sockets and motion sensor switches, instantly transforming the practicality of your bathroom. All of our mirrors carry the IP44 rating for installation in bathrooms and our pre-installed additional mirror features are rigorously tested to ensure that they comply with UK regulations.
Contact info
Unit 7 Speedwell Road, WF10 5PY, Whitwood, United Kingdom
- 01977 522021
- support@pebblegrey.co.uk
- www.pebblegrey.co.uk
4.6
Excellent
14K reviews
Replied to 97% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Items not delivered .pity pebble grey…
Items not delivered .pity pebble grey did not chase up parcel force to sort it out
April 7, 2026
Unprompted review
Reply from Pebble Grey
Good morning Graham,
We’re very sorry to hear about the delay with your Pebble Grey order.
We take delivery issues seriously, I can see that two colleagues have been chasing this up with Parcel Force and have arranged for a replacement order to be sent to you.
If you do wish to discuss this matter further, please contact us directly on 01977 522021.
I do apologise for any inconvenince which may have been caused.
Kind regards,
Pebble Grey
Kind regards,
Pebble Grey
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Exceptional Pebble Grey !! :)
Superb company to deal with. Highly recommended. Would definitely purchase from again. Great quality products, at great prices, with an extremely fast delivery service. Items well packaged. 5 star service all round. OUTSTANDING. Thank you Pebble Grey !! ***** :)
April 3, 2026
Unprompted review
Reply from Pebble Grey
Good morning,
Thank you so much for your fantastic review! We’re thrilled to hear you had a 5-star experience with Pebble Grey. It’s wonderful to know you’re happy with the quality, prices, and speedy delivery, and that everything arrived safely packaged. We really appreciate your support and look forward to serving you again soon!
Many thanks,
Pebble Grey
Love my mirrors
Love my mirrors. The cabinet came damaged but customer service was great, I received a replaced very quickly. Great product and finishes of my bathroom and toilet perfectly
March 23, 2026
Unprompted review
Reply from Pebble Grey
Good morning
We are sorry to hear your first item arrived damaged but the service you received to have a replacement unit dispatched was great and quick. Thankyou for leaving us a review.
Kind Regards
Pebble Grey
Nice mirror
The mirror arrived a day or two later than planned, but still quickly. Communication was very good with the company. The mirror itself is not brightly lit enough to be useful for a good look at your own face, which was what we had hoped for. But it's a nice looking mirror in the little bathroom and overall we're happy with it.
March 30, 2026
Unprompted review
Reply from Pebble Grey
Good morning Janna,
Thank you for your thoughtful review! We’re glad to hear that your order arrived quickly and that our communication was helpful. We appreciate your feedback about the lighting, it's valuable for us to know how the mirror performs in everyday use. It’s great that it still complements your bathroom, and we’re happy that overall you’re pleased with your purchase.
Kind regards,
Pebble Grey
Problem accessing the lithium battery when the Verve mirror is installed.
The Verve mirror was disappointing as access to the lithium battery when it’s on the wall is extremely tight. The battery also doesn’t eject properly when pressed so you can’t reach it to remove without completely taking the mirror off the wall. This is not clear in the website photos and information provided. I wanted to return the mirror but it wasn’t cost effective. I wouldn’t recommend this mirror to anyone as the battery access is unsatisfactory..
February 3, 2026
Unprompted review
Reply from Pebble Grey
Good morning,
Thank you for sharing your experience with the Verve mirror. We’re really sorry to hear about the difficulty accessing the battery, your frustration is completely understandable.
We appreciate your feedback and will review how we can make battery access clearer in our product descriptions and images. Your insight helps us improve both our products and customer experience, and we’re sorry this one didn’t meet your expectations.
Kind regards,
Pebble Grey
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Good service
Good service, great mirror, looks really nice, very easy to install and use
February 8, 2026
Unprompted review
Reply from Pebble Grey
Good morning
Thankyou for leaving us a 5* review. Were happy to hear you found the installation process easy.
Kind Regards
Pebble Grey
Great delivery
Great delivery. We had to wait for our electrician to fit the mirror and it was worth the wait. Really like to cool and warm light and also the fact you can turn off the round circle of light on the mirror by touching and holding.
February 19, 2026
Unprompted review
Reply from Pebble Grey
Good morning
We are pleased to hear you are enjoying our adjustable lightening feature. Thankyou for leaving us a 5* review.
Kind Regards
Pebble Grey
Excellent product.Good price prompt…
Excellent product.Good price prompt delivery. Would recommend this company.
February 16, 2026
Unprompted review
Reply from Pebble Grey
Good morning
Thankyou for leaving us a 5* review and recommending us.
Kind Regards
Pebble Grey
Reply from Pebble Grey
Good morning
Thankyou for leaving us a 5* review.
Kind Regards
Pebble Grey
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Slick unit
Well made great quality mirrored unit with neat attractive LED lighting surround high quality construction with shaver/toothbrush charger
January 28, 2026
Unprompted review
Reply from Pebble Grey
Good morning
Thankyou for taking time to leave us a review.
We are happy to hear you are pleased with the quality and features of our cabinet.
Kind Regards
Penbble Grey
Nice but dim
Lovely looking mirror that’s easy to install but the light doesn’t give anywhere enough light for a bathroom mirror. It’s just not bright enough to do makeup or for shaving. Disappointed with that.
April 4, 2026
Unprompted review
Reply from Pebble Grey
Good morning
Thankyou for taking time to leave us a review.
We are happy to hear you found the installation progress easy. Were sorry to hear the lightening output is disappointing. All lighting information is available on the website to view before purchasing.
Kind Regards
Pebble Grey
Really pleased with my mirror
Really pleased with my mirror, easy to put up and looks great! Fast delivery too.
Would definitely buy from Pebble Grey again.
April 4, 2026
Unprompted review
Reply from Pebble Grey
Good morning
We are happy to hear your item arrived quickly.
Thankyou for taking time to leave us a review.
Kind Regards
Pebble Grey
Absolute Quality
Quality mirror , reasonably priced. Excellent communication.
Would definitely buy from Pebble Grey again . I would recommend this Company.
March 27, 2026
Unprompted review
Reply from Pebble Grey
Good morning
Thankyou for recommending us.
We are happy to hear we provided excellent communication and you purchase from us again.
Kind Regards
Pebble Grey
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Savannah backlit LED bathroom mirror…
I ordered the mirror in the afternoon and it arrived the next day.
Lovely mirror, very pleased with it .
January 20, 2026
Unprompted review
Reply from Pebble Grey
Good morning
Thankyou for taking time to leave us a review.
We are happy to hear you are please with your mirror.
Kind Regards
Pebble Grey
Great product
Great product. Looks lovely in my new bathroom. Quick delivery. Packaged really well.
March 3, 2026
Unprompted review
Reply from Pebble Grey
Good morning
We are happy to hear your item arrived quickly and packaged well.
Thankyou for your review.
Kind Regards
Pebble Grey
Bathroom Light
As usual the whole process from chosing the product to receiving it was faultless. Web site is easy to get around and quality of the light fitting is superb. Have no hesitation in recommending this company
March 9, 2026
Unprompted review
Reply from Pebble Grey
Good morning
Thankyou for taking time to leave us a review.
We are happy to hear you found our website easy to navigate and the quality of your light great.
Kind Regards
Pebble Grey
Purchased two Cabinets
We purchased two bathroom cabinets from Pebble Grey. The first arrived in excellent condition with secure packaging. The second unit had minor damage on delivery; however, it was replaced promptly and without issue within a matter of days.
This level of service is particularly reassuring, as a company’s true attitude to quality is often reflected in how effectively it responds when issues arise. In this case, the response was super efficient.
Now installed in our newly refurbished bathrooms, the cabinets look outstanding. The build quality, design, and integrated lighting are all of a very high standard. It is also evident that consideration has been given to long-term maintenance, with components—including the electrics—being easily accessible.
We conducted extensive research prior to purchase, and these cabinets were by far the best option we identified.
The contractor responsible for our bathroom installation was sufficiently impressed to request Pebble Grey’s contact details, with a view to recommending them to future clients
March 20, 2026
Unprompted review
Reply from Pebble Grey
Good morning
Thankyou for leaving a 5* review.
We are happy to hear you were reassured with our customer service and the support you received.
Kind Regards
Pebble Grey
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Reply from Pebble Grey
Good morning
Thankyou for leaving us a 5* review.
Kind Regards
Pebble Grey
A good service
The order was delivered efficiently and quickly - as I expected. It looks perfect in the bathroom.
January 28, 2026
Unprompted review
Reply from Pebble Grey
Good morning,
Thank you for your kind review! We're really pleased to hear that your order arrived quickly and that everything met your expectations. It's great to know it looks perfect in your bathroom,
We hope you enjoy it for years to come. If you ever need anything else, we're always happy to help!
Kind regards,
Pebble Grey
Lovely LED pill-shaped mirror
Ordering was easy delivery fast. I love the product, it looks great in my new bathroom.
My only bugbear is the mirror is attached at the top only, so when I clean it I have to be careful as it moves pretty easily. I'm considering some kind of adhesive tape to fix it at the bottom too. But overall, I love it. It was a good price point and as I say, looks great. It's easy to operate and I would definitely purchase again from Pebble Gray.
February 27, 2026
Unprompted review
Reply from Pebble Grey
Good morning,
Thank you for your lovely review. We're so pleased to hear that you found the ordering process easy, delivery fast, and that you love how the cabinet looks in your new bathroom. It's great to know you found it easy to operate and good value too.
We appreciate your feedback regarding the mirror movement when cleaning. Your suggestion about using adhesive pads at the bottom is helpful, and we will also pass this feedback on to our product team for consideration.
Thank you again for your feedback and for choosing Pebble Grey — we’d be delighted to serve you again in the future.
Kind regards,
Pebble Grey
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