We ordered lights on 24 October 2024, delivery time was supposedly long and the lights would arrive on 16 January. Now tried to contact customer service but no response, website down, and found out th... See more
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I apologize for my last review - the lights have arrived. However I really advise you to improve your communication with customers, I heard nothing and could not contact you. Anyway All’s Well That... See more
Ordered a €1.200 light with a 1-2 week delivery date..... waited a month with ZERO status update. Made a cancellation today, cancellation confirmed after a few hours but again ZERO further communica... See more
Company replied
Many people already praised Peeq for their great stock, competitive prices and excellent customer service. I fully share these views! What I would like to add today is a fantastic after sales servic... See more
Company details
About Peeq
Written by the company
Peeq is the online home store with the most complete selection of lighting and the finest selection of home accessories and furniture.
At Peeq you will find all styles, from Scandinavian, over Midcentury Modern to contemporary. Thanks to our broad portfolio of more than 80 brands, there is something for everyone. Will you go for the playful from Seletti, the stylish from Aytm or the contemporary from Muuto or Hay? Italian design from prestigious brands such as Flos, Artemide and Kartell is also obviously not to be missed.
Of all these brands we have a lot of stuff in stock. This means that we can deliver your order quickly to your home. So you can enjoy your new acquisition immediately.
Contact info
Industriepark 14A Zone B, 2220, Heist-op-den-Berg, Belgium
- +3215257668
- info@peeq.com
- peeq.com
3.7
Average
4K reviews
Hasn’t replied to negative reviews
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Excellent service
They were the only source of a Flos part that I needed. Delivered promptly to the UK
December 28, 2020
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Excellent service fast shipping
Excellent service fast shipping, received within 2 days extremely quick in these unusual times thanks.
December 28, 2020
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because of Covid-19 lockdown most shops…
because of Covid-19 lockdown most shops are closed in our region in germany. So I chosed dmlights not knowing in that moment that it is lokated in Belgium! Surprise: excellent web-page, rapid delivery (within 2 days!) and exactly what i needed an wanted desperately. Thanks to all of you, merry Xmas & a happy New Year!
December 22, 2020
Unprompted review
Reply from Peeq
Hi Alfred,
Thank you for the nice review! We couldn't wish for anything more.
A very merry Christmas and Happy New Year to you too!
Thank you
Thank you - my experience with DM Lights was very good. Excellent service and a fine quality product.
December 16, 2020
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Easy to use website
Easy to use website, prompt delivery & a good quality product. Regularly kept up to date with delivery process.
December 16, 2020
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Great floor lamp
Great floor lamp; arrived exceptionally quickly. Very pleased with the whole experience
December 16, 2020
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Perfect service bedankt
December 16, 2020
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Great customer service and amazingly…
Great customer service and amazingly quick delivery all the way to New Zealand.
December 15, 2020
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Excellent service and great range of…
Excellent service and great range of products.
December 14, 2020
Unprompted review
Beware
Beware ! You have to pay for the shipping should you decide to return the products. Photos on the site can be misleading.
December 14, 2020
Unprompted review
Reply from Peeq
Dear,
thank you for your remark.
You are right. In case of a return, the return shipping cost is always at the customer's expensive. It's mentioned in our general terms & conditions.
If there's wrong information on our website, please let us know so that we can adjust it. You can contact us at nb@dmlights.com. And off course, of you've ordered a wrong article because of incorrect information on our website, we will refund the return shipping cost.
kind regards,
dmlights
This company is excellent
This company is excellent, I ordered 3phillips hue outdoor lights, and they look great 👍🏽 easy to put up , good quality, and a good price from dmlights they kept me informed and delivery was quick, I use them through Alexa now, and change the colour, so very pleased with Dmlights I definitely recommend
December 12, 2020
Unprompted review
We are super satisfied with dmlights
We are super satisfied with dmlights. I have found the lamps I was after and was not in stock at that moment anywhere else. Price has also been exceptionally good for branded products from a relatively new collection. Delivery was amazingly fast. Well done guys!
December 12, 2020
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Quick and good webshop support
Quick and good webshop support! Lead times are not always correct. Very good collection option.
December 12, 2020
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Everything was awesome! Reccomend!
Everything was awesome! Dmlights consultant helped to check compatibility of selected items and amended the order with appropriate parts.
December 11, 2020
Unprompted review
Always fast and correct delivery!
December 10, 2020
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Excellent after-sales service
Excellent after-sales service. Addressed an issue very quickly and i would highly recommend. Justin (UK)
December 9, 2020
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Good service, poor choice of courier
I bought a Philips Hue ceiling light from this company -- and shipping to the UK from Belgium was way faster than expected.
I was generally impressed, but in spite of the generous packaging, the light arrived with a dent and chip on the back (and a significant hole in the box).
I was lucky the dent was out of sight (ceiling side up) -- it wasn't visible and the light is working fine thus far, but it could have been far worse.
This may not have been their fault directly, but it does reflect on their choice of courier.
December 9, 2020
Unprompted review
Super price and quick delivery
Super price, quick delivery, very carefully packaged. Extremely pleased with my first order (and hopefully not the last).
December 8, 2020
Unprompted review
Items arrived well packed and I was…
Items arrived well packed and I was informed of the times of delivery.
Question. Can I get the internal lamp assembly separately as I have some old bollards and the insides have disintegrated (10 years old)
Well Done
Mike Green ( I will be ordering more after chrismas)
December 3, 2020
Unprompted review
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