We had a fantastic experience working with Wayne. He helped us implement our Work Health and Safety policies and documentation, as well as guided us through using our new technology platform. Wayne... See more
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Scott was absolutely amazing. Well on time ( early even better). Explained everything well. Let us ask questions and go back if we didn't understand and re explain. super friendly, awesome guy. Than... See more
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I have just dealt with Penny Crittall on an employee redundancy for one of our clients. Penny was prompt, professional and showed great care to make sure we got the best result. It was a complex area... See more
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Information relevant to my business Mitchell and George, our presenters clearly know their work and enjoyed delivering it to my team Content very relevant and applicable to my business My team were... See more
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Company details
- Human Resource Consulting
- Business and IT Consulting Agency
- Employment Consultant
- Legal Services
- Occupational Safety and Health
- Software Company
About Peninsula AU
Written by the company
Peninsula is one of the largest providers of Workplace Relations and Health and Safety services in Australia. Today, we proudly service 30,500 small to medium businesses, which are the backbone of the Australian economy. We have revolutionised the way business owners access help with employee relations, wage information, and WHS challenges with our 24/7 advice line.
24/7 advice
When you need instant answers to challenging situations so you can make an informed decision, it can be frustrating to have to wait until the next business day to talk to someone. Whether you’re struggling with an employee dispute or a risk assessment, get the support you need – whenever you need it with our 24/7 advice line.
HR documentation
Allow Australia’s leading employment relations specialists to craft your HR paperwork. That’s your policies, employee handbooks, disciplinary letters, and much more – all sorted for you.
Health & safety support
Remove risks from your workplace with expert advice and ongoing support. Minimise the chance of accidents, injuries, and claims and enhance the safety of your workplace with in-person audits, risk assessment guidance, and more.
Legal protection
Know you’re protected against the most common tribunal claims with start-to-finish legal support.
About Peninsula Australia
Peninsula Australia (formerly Employsure) has been providing professional services to small and medium sized businesses across Australia since 2012. We started small ourselves, so, although we've grown over the years, our values remain the same. We know the challenges Australian small businesses face and the ongoing support they need because we are still a small business at heart. Today our services go beyond HR and employment relations to cover health and safety management, compliance, legal representation for workplace claims, and much more besides. Whatever we do, the service is always provided by a handpicked team of experts, so you can be sure you're getting the best from the best.
Contact info
180 Thomas Street,, 2000, Sydney, Australia
- 1300 651 415
- client.experience@peninsula.com.au
- peninsulagrouplimited.com.au
4.8
Excellent
3K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 95% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great advice and service
Hey Sebastian'
Thank you for some great advice today , extremely helpful and very willing to assist me with my query
Great service Sebastian, I will definatly ask for you next time.
Kind regards
Hallam Coiffure
hair and beauty salon
EMP50813
June 25, 2026
Unprompted review
Reply from Peninsula AU
Hi Hallam,
Thank you for your kind words!
We’re so pleased to hear that Sebastian was able to provide helpful guidance and support with your query. It’s great to know you found the advice valuable and the service attentive.
We’ll be sure to pass on your appreciation - he’ll be delighted to hear it. We look forward to assisting you again next time!
Kind regards,
Jemima @ Peninsula
Natalie Resman Answered all my…
Natalie Resman Answered all my questions and was knowledgeable with responses.
June 25, 2026
Unprompted review
Reply from Peninsula AU
Hi Maria,
Thank you for your feedback!
We’re really glad to hear that Natalie was able to address all your questions and provide clear, informed guidance. It’s great to know you felt confident in the support you received - we’ll be sure to share your kind words with her.
Kind regards,
Jemima @ Peninsula
Personalised Service
Understanding of the work that we do and an interest was really helpful.
June 25, 2026
Unprompted review
Reply from Peninsula AU
Hi Kim,
Thank you for your kind feedback!
We’re so pleased to hear that our team took the time to understand your business and show genuine interest in what you do.
Providing a tailored, attentive experience is really important to us, and it’s great to know we made a positive impact.
Kind regards,
Jemima @ Peninsula
I called with a reasonably complex…
I called with a reasonably complex issue so was extremely pleased and grateful that Seb Diaz took the time to explore all options available, explain them with real examples and listen to my concerns and questions. I was heartened to know that Seb was researching information during the call, to provide evidence of best and tested practice. All in all a very productive, positiveand worthwhile phone call. Also, it should be noted that Seb speaks very clearly, is easy to understand, gives time for information to sink in and makes you feel that you're in safe and reliable hands.
June 24, 2026
Unprompted review
Reply from Peninsula AU
Hi Janine,
Thank you for taking the time to share such detailed feedback!
We’re delighted to hear that Seb was able to support you through a complex issue with such care and thoroughness. It’s great to know he took the time to walk you through your options clearly, provide practical examples, and address all your questions while backing his advice with well-researched information.
We’re especially pleased that his communication style made you feel comfortable and confident throughout the call. We’ll be sure to pass along your kind words to Seb - he’ll really appreciate it.
Kind regards,
Jemima @ Peninsula
Professional and reliable HR support
We recently engaged Peninsula’s Face2Face service and were very satisfied with the support provided. Robert offered clear, practical guidance and helped ensure a professional and well managed approach. His proactive approach, communication style and expertise were greatly valued. We would recommend Peninsula to organisations seeking reliable and pragmatic HR support and professional guidance.
June 5, 2026
Unprompted review
Reply from Peninsula AU
Hi Robert,
Thank you for your thoughtful and detailed feedback!
We’re delighted to hear that you had such a positive experience with our Face2Face service. It’s great to know that Robert provided clear, practical advice and supported a well-structured and professional approach throughout. His proactive communication and expertise are qualities we’re proud to have on our team.
We truly appreciate your recommendation and are glad to be a trusted partner in supporting your HR needs.
Kind regards,
Jemima @ Peninsula
Great Business
Paul was extreemly thorough and knowledgable. I feel the Peninsula has been able to help us go from a good company to a great one and help us suceed into the future as we grow.
June 18, 2026
Unprompted review
Reply from Peninsula AU
Hi Tina,
Thank you for your fantastic feedback!
We're so pleased to hear that Paul made such a positive impact with his thorough approach and expertise. It’s incredibly rewarding to know that our support has helped take your business to the next level and set you up for ongoing success as you grow.
We truly appreciate your kind words and look forward to continuing to support you on your journey!
Kind regards,
Jemima @ Peninsula
Rebeca
Rebeca Vernon was extreme helpful and understanding. She explained things clearly and I could not be happier with experience. If her manger reads this ahe deserves a pay rise!
June 22, 2026
Unprompted review
Reply from Peninsula AU
Hi zarrs,
Thank you so much for your kind words! It’s wonderful to hear that Rebecca provided such clear guidance and made the whole process easy to understand.
We’re delighted you had such a positive experience, and we’ll be sure to pass your feedback on, recognition like this truly means a lot.
Kind regards,
Jemima @ Peninsula
A Great Start with Peninsula
We recently started using Peninsula's HR services, and Catherine has provided exceptional support throughout the onboarding process.
She was incredibly friendly, patient and professional, taking the time to thoroughly review our company's current situation, policies and documentation. Catherine provided practical recommendations tailored to our business and carefully guided us through the necessary updates and improvements.
As a first-time user of the Peninsula platform, we greatly appreciated her knowledge, attention to detail and willingness to answer our questions. She has helped us establish a strong foundation for our HR processes, and we look forward to continuing to work with Peninsula.
May 21, 2026
Unprompted review
Reply from Peninsula AU
Hi Goldfield Management,
Thank you for sharing such a thoughtful review. We’re delighted to hear that your onboarding experience has been such a positive one.
It’s fantastic to know that Catherine made such a strong impression - approaching everything with warmth, patience and professionalism while taking the time to truly understand your business. Providing tailored, practical advice and guiding you through each step is exactly the level of support we aim to deliver.
We’re especially pleased that you’ve felt supported as a first-time user of the platform and that Catherine’s knowledge and attention to detail helped set solid HR foundations for your organisation.
We appreciate your kind words and look forward to continuing to support you as you grow with Peninsula.
Kind regards,
Jemima @ Peninsula
Ready to listen
Ready to listen, thoughtful and helpful advice, loads of patience and a cheerful disposition. Well done, Seb Diaz, it's a pleasure doing business with you.
Thanks for helping to clarify policy around a challenging part of the business.
Keep up the good work!
June 18, 2026
Unprompted review
Reply from Peninsula AU
Hi Payroll Officer,
Thank you for your wonderful feedback!
We’re so pleased to hear about your positive experience with Seb. His attentive approach, thoughtful guidance, and genuine patience are qualities we truly value, so it’s fantastic to know they made such a difference for you.
It’s especially great to hear that he was able to help bring clarity to a more complex area of your business - providing calm, practical support in those situations is exactly what we aim for.
We’ll be sure to pass your kind words on to Seb. He’ll be delighted to know his efforts are so appreciated.
Thank you again, and we look forward to continuing to support you!
Warm regards,
Jemima @ Peninsula
Useful service of Andaleeb
I had a very positive experience working with Andaleeb Mansoor from Peninsula. She was responsive, knowledgeable, and took the time to understand our organisational context and the complexities of the matter at hand.
Her advice was clear, practical, and aligned with best-practice HR and compliance requirements, which gave me confidence in the approach we were taking.
I particularly appreciated her professionalism and the way she communicated—ensuring we felt supported while also being solution-focused.
Thank you, Andaleeb, for your assistance.
May 21, 2026
Unprompted review
Reply from Peninsula AU
Hi Nelum,
Thank you for sharing such detailed and thoughtful feedback! We’re delighted to hear about your positive experience with Andaleeb.
It’s great to know that her attentiveness, expertise, and willingness to fully understand your organisation’s unique situation made a meaningful impact. Providing clear, practical guidance while navigating complex HR and compliance matters is exactly what we strive for, so it’s wonderful to hear that you felt confident in your approach.
We also truly appreciate your kind words about her communication style and professionalism - ensuring our clients feel supported and understood is incredibly important to us.
We’ll be sure to pass your feedback on to Andaleeb - she’ll be thrilled to hear it. Thank you again for taking the time to share your experience!
Warm regards,
Jemima @ Peninsula
Rebecca Vernon was very knowledgeable…
Rebecca Vernon was very knowledgeable and practical in her advice. Thanks Rebecca.
June 16, 2026
Unprompted review
Reply from Peninsula AU
Hi Rachel,
Thank you for your kind words!
We’re glad to hear that Rebecca’s knowledge and practical approach were so helpful. We really appreciate you taking the time to share your experience and will be sure to pass on your thanks.
Kind regards,
Jemima @ Peninsula
Joanna Wang - great support
Joanna Wang, the claims Rep who handled the conciliation is very confident, knowledgeable and well experience. She is an asset of Peninsula and I was glad that she's the one that handled it other than the other guy who left peninsula who lacks in communication. Its a blessing in disguise that he is no longer with Peninsula. With Joanna, you are in good hands
June 16, 2026
Unprompted review
Reply from Peninsula AU
Hi Maria,
Thank you for your thoughtful feedback!
We’re so pleased to hear that Joanna provided such confident and knowledgeable support throughout the conciliation process. It’s great to know her expertise and communication gave you reassurance at every step.
We truly appreciate your kind words and are proud to have her on the team.
Kind regards,
Jemima @ Peninsula
Excellent content and delivery
Thank you, Robert, for a very informative, eye-opening session on Stress Management: symptoms, definition, supporting tools. Well done and hope to meet you again soon, hopefully on a yearly or twice a year basis. With regards
June 16, 2026
Unprompted review
Reply from Peninsula AU
Hi Alina,
Thank you for your kind feedback!
We’re delighted to hear that you found Robert’s session so engaging and insightful. It’s great to know the content around stress management was both informative and impactful.
We truly appreciate your comments and would love to support you again at future sessions.
Kind regards,
Jemima @ Peninsula
Reply from Peninsula AU
Hi Tracey,
Thank you for your feedback!
We’re glad to hear you found the session with Catherine both detailed and informative. It’s great to know it provided real value, and we appreciate you taking the time to share your experience.
Kind regards,
Jemima @ Peninsula
These guys run a business model of…
These guys run a business model of providing internet level advice tied to a 5 year service contract - they know you will be disillusioned and want to quit their service and then threaten legal action if you do not pay their heavy termination fees. How ever they will reduce the fees if you give them a 5 star review on Google or trust pilot. You have been warned. We paid them for three years. Our mistake
September 16, 2025
Unprompted review
Reply from Peninsula AU
Hi Mike,
Thank you for taking the time to share your feedback.
We’re very concerned to read your comments regarding contract terms, termination fees, and the level of advice provided, as well as the suggestion around review incentives. This is not reflective of the standards of transparency and integrity we strive to uphold.
At this stage, we have been unable to locate your details in our system based on the information available. We would really appreciate the opportunity to investigate this further, as we take concerns like these very seriously.
Please reach out to us directly at online.experience@peninsula-au.com or 0417 569 116 with your details so we can look into this thoroughly and work towards resolving your concerns.
Kind regards,
Peninsula AU Team
Why didn't we do this sooner?
Penny Crittall was knowledgeable, professional and extremely helpful. So thankful to have the support of Pennisula which will enable real outcomes for our business.
June 15, 2026
Unprompted review
Reply from Peninsula AU
Hi Lisa,
Thank you so much for sharing this wonderful feedback.
We’re delighted to hear that Penny was able to support you with such knowledge, professionalism, and care. It’s fantastic to know her guidance has already made a meaningful difference for your business - and we love hearing that you’re feeling the value of Peninsula’s support.
We truly appreciate your kind words, and we’ll be sure to pass them on to Penny.
If there’s anything more we can assist you with, please don’t hesitate to reach out.
Kind regards,
Jemima @ Peninsula
Having the confidence to manage my…
Having the confidence to manage my business is critical. Peninsula gave me the advice, tools and information needed to do this. Katri has provided prompt exceptional service to ensure I can lead my company through compliance issues, thank you for the great service and support.
June 15, 2026
Unprompted review
Reply from Peninsula AU
Hi Amy,
Thank you for your kind feedback. We’re so pleased to hear that Katri provided you with the guidance, tools, and support needed to confidently manage your business and navigate compliance requirements.
Delivering prompt and reliable assistance is something we’re very proud of, so it’s wonderful to know Katri made such a positive impact.
We truly appreciate your trust in Peninsula and will be sure to share your kind words with her.
Kind regards,
Jemima @ Peninsula
Linda was an absolute pleasure to deal…
Linda was an absolute pleasure to deal with, extremely knowledgeable and easy to talk to. The situation being address was frustrating, but Linda made it easy providing everything that was required to move forward.
Peninsula's support is essential to us.
June 13, 2026
Unprompted review
Reply from Peninsula AU
Hi Beverley,
Thank you for your kind feedback.
We’re delighted to hear that Linda made the experience easier for you, especially during what sounds like a challenging situation. Her knowledge and approachable manner are qualities we’re very proud of, so it’s great to know she was able to support you so effectively.
We truly appreciate your comments and are glad to be a trusted source of support for your business.
Warm regards,
Jemima @ Peninsula
Peninsula Health and Safety Great Experience Adam Murray
We recently met with Adam Murray from Peninsula’s Health and Safety team and couldn’t be happier with the support we’ve received.
Adam took the time to thoroughly review our business, explain exactly what WHS systems and documentation we needed, and identify areas where we could improve. His knowledge is outstanding, and he has a great way of explaining things in a practical, easy-to-understand manner.
What really stood out was his genuine commitment to helping us get things right. He has been proactive with follow-ups and ongoing support, giving us confidence that we’re on the right track.
Adam is professional, approachable and a pleasure to work with. We would highly recommend him to any business looking for expert WHS guidance. A real credit to the Peninsula team.
June 11, 2026
Unprompted review
Reply from Peninsula AU
Hi Bruce,
Thank you for your detailed and thoughtful feedback. We’re thrilled to hear that your experience with Adam and our Health and Safety team was so positive.
It’s fantastic to know that he took the time to understand your business, provide clear and practical advice, and highlight opportunities to strengthen your WHS approach. His dedication to ongoing support and follow-up is something we truly value, so it’s great to hear this gave you confidence moving forward.
We really appreciate your recommendation and your kind words about Adam - he’ll be very pleased to hear them.
Kind regards,
Jemima @ Peninsula
I have had my second interaction with Zara
I have had my second interaction with Peninsula in a week! a different staff member from the first time as knowledgeable, friendly as I am sure all are. Patient - I was a bit frazzled and Zara was patient, going over things again (maybe twice) to make sure I understood.
Outstanding customer service.
June 12, 2026
Unprompted review
Reply from Peninsula AU
Hi Sonja,
Thank you for your wonderful feedback.
We’re delighted to hear that each of your interactions with our team has been so positive.
It’s great to know that Zara was able to support you with patience and clarity, especially when things felt a bit overwhelming - taking the time to revisit and explain everything clearly is exactly what we aim for.
We truly appreciate your kind words about our team’s knowledge and friendliness, and we’ll be sure to share your feedback with Zara.
Kind regards,
Jemima @ Peninsula
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