Generally a very good tool to have. It allows you to have a better understanding of your pensions. Could do with more pension providers to be added however a good tool to have.
Company replied
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See what reviewers are saying
I knew i had worked at different companies, but never even thought to sort this out, then seen the app advertised on something, tried it, simple to use
Company replied
I have worked in many places that I have forgotten or didn't even know I had left contributions, money that was probably lost. Penny is helpful and helped me realize how much money was lost, I was act... See more
Company replied
I’ve been using Penny to help track down my pensions, and overall it’s been a really positive experience. The platform is easy to navigate, and it simplifies what would otherwise be a pretty confusi... See more
Company replied
Company details
About Penny Pension
Written by the company
Penny finds and transfers your old pensions
You probably have thousands of pounds in pensions. Find it all, and transfer it in to a simple pension account ⚡
Penny is authorised and regulated by the FCA (FRN: 921299). As with all pensions, it's important that you know that the value of your investment could go up as well as down. You could get back less than you put in. Capital at risk.
Contact info
Unit 4.6 Paintworks, Bath Road, BS43EH, Bristol, United Kingdom
- 020 3535 0318
- office@pennypension.com
- pennypension.com
4.7
Excellent
663 reviews
Replied to 33% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Penny Is Amazing
I didn't know that Penny existed and I worked for many companies and I've contributed by paying my pension in most of them as recently it became a must which is good as something like 20+ years ago we never paid any pension. Anyway I heard of Penny through a friend and I signed up for it and it's the most amazing pension app in the entire UK. First, it is free you don't pay any fees and second which is most important they act very quickly once they get your consent and they collect all your pensions from every single company that you left and had no idea how much you had in pension then they add it all up for you in one place and then the finale is the best which is the growth as your money grow really good with Penny and I don't think that any other company comes even close to Penny in all of that. I would recommend Penny to everyone for the peace of mind and the money growth. I love it
March 7, 2026
Unprompted review
Amazing
First of all. Great to get all pensions in one place to see how much you have in total.
Any issues you have are resolved quick. I had a small issue finding a previous employer and within one hour they had informed me of who they use and had written to them to request any policy they have for me.
Great service could not recommend enough
December 31, 2025
Unprompted review
Reply from Penny Pension
Hi Davy,
Thanks for the five stars and the feedback!
Reply from Penny Pension
Great to have you with us at Penny 🫡
All the best,
Team Penny ✌️
⭐️⭐️⭐️⭐️⭐️
⭐️⭐️⭐️⭐️⭐️
Outstanding service from Lianna at Penny Pensions. She handled everything for me and helped reopen my account with no issues at all. Fast, efficient, and truly professional. I’m extremely grateful for her help and would highly recommend her.
December 8, 2025
Unprompted review
Reply from Penny Pension
Cheers for this lovely review 😍
Lianna is a customer support star and we can vouch for every word of this.
Enjoy your week 😎
Great service
Great service, wonderful customer service - one of the few places to use AI intelligently with customer service.
November 17, 2025
Unprompted review
Reply from Penny Pension
Hello 👋
Thank you for the feedback. We work hard to ensure a great customer experience is had so the team is thrilled to hear this.
Cheers,
Team Penny 👌
Excellent service - found an old pension I’d completely forgotten!
I recently transferred my Pensions to Penny, and I am really impressed with how easy the whole process was.
The app is straightforward to use, and the team kept me informed at every step.
What really surprised me was that Penny managed to run an old workplace pension that I did not even remember having! They explained everything clearly and made sure it was safely transferred.
It is a real relief having all my pensions in one place now. I feel much more in control of my retirement savings.
Highly recommend Penny to anyone who wants to track, combine, or just make as you their pensions- it’s been a genuinely helpful service. NM
November 4, 2025
Unprompted review
Reply from Penny Pension
Good afternoon Nuno,
We are so pleased to hear how well using Penny has worked out for you. 🤩
Helping people relocate potentially missing funds, simplifying pensions and allowing confidence in retirement planning is why we do this.
We appreciate you sharing this Nuno. 🙌
Fantastic app that takes all the hassle…
Fantastic app that takes all the hassle out of finding and combining old pensions and gives you the options to ensure your money is invested the best possible way. The customer service is also top notch as well. Can't reccomend highly enough 👍
September 19, 2025
Unprompted review
Reply from Penny Pension
Such kind words Stuart, we are so pleased to have you with Penny. 😊
We'll make sure to give the credit for these 5 stars to the customer service team who helped you out.
Team Penny 👌
Reply from Penny Pension
Thanks Phil 🫡
Great app
Great app, very self explanatory and user friendly, they have found old pensions I had forgotten about.
September 15, 2025
Unprompted review
Reply from Penny Pension
This is exactly how the Penny experience should be. We're thrilled to hear this is how it worked out for you AB.
Reuniting people with those missing pensions to get them into one place through simple easy steps. 🤝 📱
All very quick and efficient and stays…
All very quick and efficient and stays in touch all the way
September 15, 2025
Reply from Penny Pension
Hello Dianna,
Thanks for the review!
Have a great week,
Team Penny 🙂
Easy to transfer pensions
September 15, 2025
Reply from Penny Pension
Bosh! 💪
Exactly the way it should be all from the palm of your hand. 📱
So far so good
Works intuitively and not much needs to be done on the user end. Still waiting on a couple of pensions to be found
September 15, 2025
Reply from Penny Pension
Cheers for the review Will,
I will pass on these kinds words to our app development team. 📱🧑💻
Fingers crossed we can sort those last couple of pensions for you. It can take up to 4 weeks for us to receive a response from any provider but our support team will always help you out should they not get setup for transfer within this time. 👍
Reply from Penny Pension
Hi Neil,
Thank you for the top review.
I would like to clarify at Penny we never offer any financial advice or guidance but our support team will always help out with any account queries. 🙂
Enjoy the rest of the week Neil!
Great app
Great app, service is really clean and simple, support team friendly and helpful. Couldn’t ask for more
September 8, 2025
Unprompted review
Reply from Penny Pension
Hi J,
Thanks for the 5 stars 🤩
Have a great week.
Team Penny
Great company to use with no hassle to…
Great company to use with no hassle to set up. Well worth using their expertise 👍5🌟
September 2, 2025
Unprompted review
Reply from Penny Pension
Nice one Paul, we appreciate these kind words 😊
Usless
App is useless it makes you add 5 pensions and wouldn't let me move on so I just added any pension then it says "transfers" and wouldn't let me move on again so deleted useless app. DON'T BOTHER.
August 16, 2025
Unprompted review
Reply from Penny Pension
Hello there,
This does not sound like the correct user journey and it may be the case that your app was subject to a temporary bug. You should never get stuck on any step during the onboarding process.
Please drop us an email at support@pennypension.com and we will get one of the technical team to review your account and get any issues fixed.
Apologies that using the app did not go as hoped. 😔
Many thanks,
The Penny team
SIPP and Services
PENNY PENSION!!
I so HAPPY in my DECISION to CONSOLIDATE my PENSIONS into SIPP. The customer service VERY RESPONSIVE and ACCOMMODATING.
August 7, 2025
Unprompted review
Reply from Penny Pension
Wow what a glowing review!!
We are so happy you have been able to successfully consolidate your pensions with us. We'll make sure to share the feedback with the customer service team. 👌
All the best,
Team Penny
Penny is great and very useful and…
Penny is great and very useful and helpful
August 4, 2025
Unprompted review
Reply from Penny Pension
Cheers Andy!
Reply from Penny Pension
Thanks Mark!
We are happy to have you on Team Penny 🙂
Reply from Penny Pension
Thanks for the review Andy, appreciate the 5 stars 🫡
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