Super easy experience. Already found pensions i forgotten i had. Highly recommend if you want a streamlined way of transferring all of your pensions into one place.
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Penny Pension was very easy to navigate and found my pensions quickly and easily without any effort on my behalf. It's a relief to have all of my pensions pots in one place that is easily accessible.... See more
Company replied
james helped me resolve a logging in problem, my mobile wouldn"t link too my acc. for log in txts,, and James was there 1st hand too help me,, my enquiry was dealt with within 12 hrs of sending my ema... See more
I’ve been using Penny to help track down my pensions, and overall it’s been a really positive experience. The platform is easy to navigate, and it simplifies what would otherwise be a pretty confusi... See more
Company replied
Company details
About Penny Pension
Written by the company
Penny finds and transfers your old pensions
You probably have thousands of pounds in pensions. Find it all, and transfer it in to a simple pension account ⚡
Penny is authorised and regulated by the FCA (FRN: 921299). As with all pensions, it's important that you know that the value of your investment could go up as well as down. You could get back less than you put in. Capital at risk.
Contact info
Unit 4.6 Paintworks, Bath Road, BS43EH, Bristol, United Kingdom
- 020 3535 0318
- office@pennypension.com
- pennypension.com
4.7
Excellent
671 reviews
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This company invites their customers to review, whether positive or negative
Replied to 25% of negative reviews
Typically replies within 1 month
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Reply from Penny Pension
Hi Neil,
Thank you for the top review.
I would like to clarify at Penny we never offer any financial advice or guidance but our support team will always help out with any account queries. 🙂
Enjoy the rest of the week Neil!
Great app
Great app, service is really clean and simple, support team friendly and helpful. Couldn’t ask for more
September 8, 2025
Unprompted review
Reply from Penny Pension
Hi J,
Thanks for the 5 stars 🤩
Have a great week.
Team Penny
Great company to use with no hassle to…
Great company to use with no hassle to set up. Well worth using their expertise 👍5🌟
September 2, 2025
Unprompted review
Reply from Penny Pension
Nice one Paul, we appreciate these kind words 😊
Usless
App is useless it makes you add 5 pensions and wouldn't let me move on so I just added any pension then it says "transfers" and wouldn't let me move on again so deleted useless app. DON'T BOTHER.
August 16, 2025
Unprompted review
Reply from Penny Pension
Hello there,
This does not sound like the correct user journey and it may be the case that your app was subject to a temporary bug. You should never get stuck on any step during the onboarding process.
Please drop us an email at support@pennypension.com and we will get one of the technical team to review your account and get any issues fixed.
Apologies that using the app did not go as hoped. 😔
Many thanks,
The Penny team
SIPP and Services
PENNY PENSION!!
I so HAPPY in my DECISION to CONSOLIDATE my PENSIONS into SIPP. The customer service VERY RESPONSIVE and ACCOMMODATING.
August 7, 2025
Unprompted review
Reply from Penny Pension
Wow what a glowing review!!
We are so happy you have been able to successfully consolidate your pensions with us. We'll make sure to share the feedback with the customer service team. 👌
All the best,
Team Penny
Penny is great and very useful and…
Penny is great and very useful and helpful
August 4, 2025
Unprompted review
Reply from Penny Pension
Cheers Andy!
Reply from Penny Pension
Thanks Mark!
We are happy to have you on Team Penny 🙂
Reply from Penny Pension
Thanks for the review Andy, appreciate the 5 stars 🫡
WHAT THEY DONT TELL YOU
What they Don't Tell You is if you want to access your Pot at 55 in a lump sum it will take between 3 to 6 months for you to receive the Funds as apparently they're more setup for Saving for Retirement.
I've only a Small Pot but this is Ridiculous & if I'd been aware at the beginning would have used another search provider.
June 27, 2025
Unprompted review
Reply from Penny Pension
Hi Duncan,
Thanks for sharing this feedback. The Penny app is geared towards the consolidating and growing of your pension pot. This has meant the withdrawal aspect of our service hasn't has been as quick or user friendly as other parts if managing your Penny Pension.
You can always transfer out from Penny anytime for free where you may have a better experience in this part of your pension journey. We have a tab in the app that provides you with all the info and instructions on getting this setup.
We are actively working on providing an improved withdrawal system to help our users make more informed decisions and improved outcomes for all.
Kind regards,
Team Penny
Very easy to use and quick response…
Very easy to use and quick response time.
June 25, 2025
Unprompted review
Reply from Penny Pension
Hi Vince, 👋
Thanks for the 5 star and shout out to our customer support team. 🙌
Cheers,
Team Penny 🙂
After a long journey trying to sort a…
After a long journey trying to sort a transfer out from Penny Pension the gentleman James who dealt with my case managed to get it all sorted out. Very professional and got to the bottom of the matter could definitely recommend!!
June 25, 2025
Unprompted review
Happy Customer
So far I had an excellent experience with Penny Pension, they look after every matter and help you a lot with all these complicated stuff! Thanks!
June 13, 2025
Unprompted review
Reply from Penny Pension
Thank you very much Stefano!
Have an awesome week ✌️
Efficient and friendly service
Efficient and friendly service - the whole experience was effortless
June 10, 2025
Unprompted review
Reply from Penny Pension
Happy to hear you found it smooth sailing with Penny ⛵️
Penny Pensions an excellent choice.
Penny turned out to be an excellent choice when looking for a fund to accommodate my various pensions.
The process is really straightforward and Penny chased any delayed transfers.
The team there are very proficient and communication is fast.
Thanks to Penny I accrued a worthwhile fund.
May 30, 2025
Unprompted review
Reply from Penny Pension
Hi Neil,
Sorry for the slow response getting back to you on this review, lots of transfers need chasing!
Thanks ever so much for this great feedback. We're pleased you were able to use Penny to consolidate your pots and now can see your fund growing nicely to plan for future retirement. 😎
All the best,
Team Penny
User friendly
I only downloaded the app about a week ago but already they've located 3 of my pensions. Communication/prompts on the app are very user friendly and understandable. For someone with little pension knowledge it's been a huge help.
Used the live chat today and the responses were clear and prompt.
May 29, 2025
Unprompted review
Reply from Penny Pension
Hi Kelly,
Thanks for this lovely review. 😊
In the complicated and messy world of pensions, simplicity is key. 🔑
We hope you keep enjoying the app!
Recently moved across to Penny
Recently moved across to Penny from Pension Bee. Everything has been quite quick so far. More being built into the app will help greatly.
May 24, 2025
Reply from Penny Pension
Good afternoon Warren,
Thank you for making the switch!
Yep, watch this space. Plenty of more features coming to the app this year. 🚀
Using penny has given me peace of mind.
Using penny has given me complete peace of mind, locating pensions id forgotten about, placing them all into one place.
Everything about this app is professional and easy to use. I highly recommend
May 23, 2025
Reply from Penny Pension
That's exactly what we aim for here at Penny!
Peace of mind through finding and consolidating your pensions. 🧘🏾♂️
We hope you can grow your funds and plan for retirement with ease through us.
Very knowledgeable and understanding…
Very knowledgeable and understanding excellent service received form first contact
May 23, 2025
Reply from Penny Pension
Cheers for the 5 stars and feedback Colin 😎
Penny has been great in finding my…
Penny has been great in finding my pensions so far. It’s good to see what I have so far in my pension pot.
May 23, 2025
Reply from Penny Pension
Hey Elle,
Wonderful to hear we've been able to help track those pensions down 🔎
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