Penny Pension Reviews 

671
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Super easy experience. Already found pensions i forgotten i had. Highly recommend if you want a streamlined way of transferring all of your pensions into one place.

Rated 5 out of 5 stars

Penny Pension was very easy to navigate and found my pensions quickly and easily without any effort on my behalf. It's a relief to have all of my pensions pots in one place that is easily accessible.... See more

Company replied

Rated 5 out of 5 stars

james helped me resolve a logging in problem, my mobile wouldn"t link too my acc. for log in txts,, and James was there 1st hand too help me,, my enquiry was dealt with within 12 hrs of sending my ema... See more

Rated 5 out of 5 stars

I’ve been using Penny to help track down my pensions, and overall it’s been a really positive experience. The platform is easy to navigate, and it simplifies what would otherwise be a pretty confusi... See more

Company replied

Company details

  1. Pension Office
  2. Non-Bank Financial Service

About Penny Pension

Written by the company

Penny finds and transfers your old pensions


You probably have thousands of pounds in pensions. Find it all, and transfer it in to a simple pension account ⚡

Penny is authorised and regulated by the FCA (FRN: 921299). As with all pensions, it's important that you know that the value of your investment could go up as well as down. You could get back less than you put in. Capital at risk.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

671 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 25% of negative reviews

Typically replies within 1 month

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4.7

All reviews

(671)

47 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Easiness of process

It was easy to find and use their ap, fast and quick answers, up to 4 weeks would of got more but harder to navigate putting a review on for them

May 9, 2025
Unprompted review
Penny Pension logo

Reply from Penny Pension

Thanks for your feedback, Shirley

Rated 5 out of 5 stars

Excellent from stsrt to finish

Excellent from stsrt to finish. Hassle free. Responded to any queries quickly and efficiently. 100% recommend.

April 1, 2025
Penny Pension logo

Reply from Penny Pension

Thank you very much for the glowing feedback 🤩

Team Penny 🫡

Rated 5 out of 5 stars

I had three pensions from different…

I had three pensions from different companies, I contacted penny account and transferred all three into one manageable account!! It was swift and easy glad I did it !! Thankyou

March 29, 2025
Unprompted review
Penny Pension logo

Reply from Penny Pension

Pension Consolidation done right! 💪

Great to have you as a Penny Pension customer Sam.

Rated 5 out of 5 stars

Great service

Great service. Timely responses to any queries I have. Friendly personal service puts you instantly at ease. Would highly recommend.

February 23, 2025
Unprompted review
Penny Pension logo

Reply from Penny Pension

Hey Andrew,

Thanks for such a great personal review! Our customer support staff always try to go the extra mile and are there whenever you need them. 💬

All the best,
Team Penny

Rated 5 out of 5 stars

Very easy and simple to transfer

Very easy and simple to transfer , found all my pensions in the first couple weeks. Would highly recommend!

February 21, 2025
Penny Pension logo

Reply from Penny Pension

Good afternoon,

Great to hear you were able to consolidate your pensions in a swift and simple way through Penny. ✅

Have a great weekend 🙂

Rated 5 out of 5 stars

Easy to follow

Simple and easy to set up gives all the information you need the app is helpful and puts all your pensions into one so you get a total of all your pensions

February 17, 2025
Penny Pension logo

Reply from Penny Pension

Thank you for the spot on summary Learna 👏

Find > consolidate > manage all your pensions with the Penny app. 📱

All the best,
Team Penny 😎

Rated 5 out of 5 stars

Super easy and super quick

Super easy and super quick! Now being able to see all my pensions in once place is brilliant

February 18, 2025
Penny Pension logo

Reply from Penny Pension

Hey Stephanie!

Yep, let the Penny app do the heavy admin lifting in getting your pensions consolidated. 🏋🏽‍♂️

Awesome to have you onboard. 🫡

Rated 5 out of 5 stars

All my pensions in one area gives me…

All my pensions in one area gives me confidence for the future. Great advice and easy to search for lost pensions .

February 18, 2025
Unprompted review
Penny Pension logo

Reply from Penny Pension

Thanks for the feedback,

We agree, getting scattered pensions organised and in one place is like lifting a weight off your shoulders allowing you to plan a comfortable retirement.

All the best,
Team Penny

Rated 5 out of 5 stars

Highly recommend

Great experience! Very quick and easy to navigate, great communication from the team

February 17, 2025
Penny Pension logo

Reply from Penny Pension

Hey Daniel,

Thanks for glowing review! It is fantastic to hear how the app and our team have made managing your pensions much more simple.

Thanks,
Team Penny 🙂

Rated 5 out of 5 stars

Amazing app

The app is very simple and easy to navigate.
Pension's were found fast and customer service is very friendly and helpful.

February 11, 2025
Penny Pension logo

Reply from Penny Pension

Hey Tiff,

Thanks for the five stars! I'll share your comments with the customer support team. 🙂

Have a great day!

Rated 5 out of 5 stars

Penny pensions process was Simple…

Penny pensions process is so simple they take control and find you pensions. Locate and source all from previous jobs, which was my aim as I had contracted pensions from different jobs. All now in one place secure and growing with good visibility from the app, which is updated regularly. All I advise is give yourself as an individual time to get your pensions sorted, as it’s not a quick process (mine took around a year to finally complete transfers) and beneficial to have them ready for when retirement comes. Also it’s worked as a good aid to see if your pension pots are the value they should be. Couldn't rate penny pensions enough highly recommend 👍

February 7, 2025
Unprompted review
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Reply from Penny Pension

Hi Ad,

We are so grateful to have you as a Penny Pension member and a wonderful advocate. Good point on transfers, we will always try to make this as simple as possible but some providers will always have very drawn out cumbersome paper based transfer procedures that can't be avoided.

All the best,
Team Penny ✌️

Rated 5 out of 5 stars

Great company there are finding all my…

Great company there are finding all my old pensions already found one I forgot about and just waiting g on all the other pensions out there. Highly recommend Penny.

February 3, 2025
Unprompted review
Penny Pension logo

Reply from Penny Pension

Hi Keith,

Great to hear you are enjoying using the Penny app. You can always reach out via live chat to our customer service team who can help with any pensions not yet found. 🔎 💬

Cheers,
Team Penny

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