Super easy experience. Already found pensions i forgotten i had. Highly recommend if you want a streamlined way of transferring all of your pensions into one place.
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Penny Pension was very easy to navigate and found my pensions quickly and easily without any effort on my behalf. It's a relief to have all of my pensions pots in one place that is easily accessible.... See more
Company replied
james helped me resolve a logging in problem, my mobile wouldn"t link too my acc. for log in txts,, and James was there 1st hand too help me,, my enquiry was dealt with within 12 hrs of sending my ema... See more
I’ve been using Penny to help track down my pensions, and overall it’s been a really positive experience. The platform is easy to navigate, and it simplifies what would otherwise be a pretty confusi... See more
Company replied
Company details
About Penny Pension
Written by the company
Penny finds and transfers your old pensions
You probably have thousands of pounds in pensions. Find it all, and transfer it in to a simple pension account ⚡
Penny is authorised and regulated by the FCA (FRN: 921299). As with all pensions, it's important that you know that the value of your investment could go up as well as down. You could get back less than you put in. Capital at risk.
Contact info
Unit 4.6 Paintworks, Bath Road, BS43EH, Bristol, United Kingdom
- 020 3535 0318
- office@pennypension.com
- pennypension.com
4.7
Excellent
671 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 25% of negative reviews
Typically replies within 1 month
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Excellent absolutely fantastic and so…
Excellent absolutely fantastic and so easy , give it a go. Found pensions i forgot i had
January 23, 2025
Unprompted review
Reply from Penny Pension
That's brilliant to hear Lee!
We love re-uniting people with some lost money. 💰
No better feeling than finding a pension. 🥳
Reply from Penny Pension
Nice one Charlie!
Have a dope weekend.
😎 😎 😎
I’m very new to this site but it’s…
I’m very new to this site but it’s seems very easy to use. I needed to add an address and they did it very quick and efficiently
January 17, 2025
Unprompted review
Reply from Penny Pension
Thanks for the review Hazel.
We hope you are still liking the Penny app.
All the best,
Team Penny ✌️
Super quick and easy to use
Super quick and easy to use, really helpful when you have minimum information. Even if you dont know what companies you have pensions with, you can still run a search. I just wish they'd let you do searches on more than 5 companies as they have a cap on how many you can search.
January 15, 2025
Reply from Penny Pension
Thanks for the feedback and 5 stars!
If you have some more pensions you don't think we've found yet and want them to get transferred, please just drop our team a message on live chat and we'll get it all sorted. 📱👌
They might get 5 starts but if you over…
They might get 5 stars but if you over 65 then somehow they cant help you! Surely you can find info relevant to the NI. Then I understand
January 15, 2025
Unprompted review
Reply from Penny Pension
Hi Werner,
We have reached out to a few times via email. We are a regulated financial services business and as such are unable to offer our service to some customer groups.
We're working to develop our service to help those already in retirement (because it's so needed!), but presently (and regretfully) aren't able to.
We work hard to communicate this clearly in our marketing material and early in the customer journey.
We hope you'll reconsider your 1 star review given this item is, unfortunately, out of our hands.
Kind regards,
The Penny team
Amazing service They Go above and…
Amazing service They Go above and beyond.Highly recommended ⭐️⭐️⭐️⭐️⭐️
January 13, 2025
Unprompted review
Reply from Penny Pension
Thanks, Paul!
Fantastic service!
Fantastic service!
Excellent staff!
Great communication!
December 19, 2024
Unprompted review
Reply from Penny Pension
Thank you for the fantastic review, B J! We're thrilled to hear you found our service and communication excellent. —Penny member support
Responded in timely manner and not left waiting.
Has dealt with the issue in a timely manner.
December 6, 2024
Unprompted review
Reply from Penny Pension
Hi Adam,
Thank you for the feedback! We're pleased to hear that our team responded promptly and effectively.
—Penny member support
Quick, simple and very helpful.
After filling out a few simple details. You just set back and let Penny do all the work.
Quick responses if any questions.
December 9, 2024
Reply from Penny Pension
Hi Thomas,
Thanks for the wonderful review! We're delighted to hear that you found the process quick and simple.
Our team is always happy to help with any questions. 😊
—Penny member support
First time
First time dealing with penny and process have been very excellent and so easy to use. Quick turnaround when transfering pensions into one. Highly recommended
December 9, 2024
Reply from Penny Pension
Hi Daniel,
Thanks for the fantastic feedback! We're delighted to hear that your first experience with Penny has been excellent and easy. Happy to assist with a quick pension transfer. Thanks for recommending us! 👍
—Penny member support
What can you say put your details in…
What can you say put your details in sit back an the rest is done
Absolutely fabulous
December 5, 2024
Reply from Penny Pension
Hi Adrian,
Feet up and have cuppa, how pension finding should be done! ☕️
All the best,
Team Penny 👌
Reply from Penny Pension
Thanks for sharing your experience, Simon!
We're delighted to hear you're finding Penny easy to use, and that our response times have helped!
—Penny member support
Brilliant so far!
Found this company advertised, and it’s been brilliant for me! All my pensions now in one pot (apart from one as that’s still active which is fine). Can’t wait for them to add the feature of being able to pay into it.
November 30, 2024
Reply from Penny Pension
Thank you for the fantastic review! 🎉 We're thrilled to hear Penny has been brilliant for you in consolidating your pensions. Stay tuned for exciting new features, including the ability to make contributions! 😊
—Penny member support
Seemed like good service slow to reply…
Seemed like good service slow to reply to messages though
November 26, 2024
Reply from Penny Pension
Thanks for the positive vibes, Amy! We're glad to hear you're enjoying Penny. 😊
—Penny member support
Pension transfer
Saw Penny through an advert on instagram and whilst im only in my 30s i decided to think about combining my pensions together so its one place. I liked the simplicity of their app which straight away gives you a breakdown of the value of each pension on the main page. Didnt take long for 2 pensions to be found. Waiting on another 2 but im in no rush.
I wasnt the best organised for keeping pension documents together and i asked quite a few questions which was no trouble (speaking to Nathan). Really impressed so far with the ease of the process to transfer.
Highly recommend!
November 22, 2024
Unprompted review
Reply from Penny Pension
Hi Janet,
Thank you for this wonderful review! It's fantastic to hear that you are already seeing the benefits of our app. We're glad you're enjoying the simplicity and organisation it provides.
Nathan and the team are here to help, so feel free to reach out with more questions as you move forward.
We appreciate the recommendation and are thrilled to be part of your pension journey!
—Penny member support
Great helpful company
Clear instructions from the beginning and full explanation given of what the process is, answers given to any questions promptly. Can’t fault this service very helpful staff members.
November 21, 2024
Reply from Penny Pension
Thank you for the lovely feedback, Kate!
We're delighted to hear that our team and process were able to meet your expectations.
We appreciate your kind words.
—Penny member support
Great team 😀great work 😀and we can see…
Great team 😀great work 😀and we can see how your pension is progressing I am real happy thank you guys!!
November 20, 2024
Unprompted review
Pension funds
I've received good communication on transferring my pensions to penny pensions from start to finish..
November 19, 2024
Unprompted review
Reply from Penny Pension
Good morning,
Thanks for the 5 star review! We are very glad to hear your pension transfers have gone smoothly. ⛵️
All the best,
Team Penny
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