Penny Pension was very easy to navigate and found my pensions quickly and easily without any effort on my behalf. It's a relief to have all of my pensions pots in one place that is easily accessible.... See more
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See what reviewers are saying
james helped me resolve a logging in problem, my mobile wouldn"t link too my acc. for log in txts,, and James was there 1st hand too help me,, my enquiry was dealt with within 12 hrs of sending my ema... See more
I’ve been using Penny to help track down my pensions, and overall it’s been a really positive experience. The platform is easy to navigate, and it simplifies what would otherwise be a pretty confusi... See more
Company replied
I have worked in many places that I have forgotten or didn't even know I had left contributions, money that was probably lost. Penny is helpful and helped me realize how much money was lost, I was act... See more
Company replied
Company details
About Penny Pension
Written by the company
Penny finds and transfers your old pensions
You probably have thousands of pounds in pensions. Find it all, and transfer it in to a simple pension account ⚡
Penny is authorised and regulated by the FCA (FRN: 921299). As with all pensions, it's important that you know that the value of your investment could go up as well as down. You could get back less than you put in. Capital at risk.
Contact info
Unit 4.6 Paintworks, Bath Road, BS43EH, Bristol, United Kingdom
- 020 3535 0318
- office@pennypension.com
- pennypension.com
4.7
Excellent
670 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 25% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
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The team were very helpful with…
The team were very helpful with questions I asked
November 11, 2024
Unprompted review
Reply from Penny Pension
Hey John,
Glad to hear our customer support team have had you covered. 🫡
All the best,
Team Penny
They’re really efficient on helping me…
They’re really efficient on helping me merge my pensions and are always on hand to help!
November 6, 2024
Reply from Penny Pension
Afternoon Ryan,
Thanks for the 5 stars. Sounds like Penny app is delivering exactly what we promise for you. 📱
Have a great week!
Team Penny
Honestly is the first time when I use…
Honestly is the first time when I use Penny Pension, and it's amazing how much can help you know how many pension you have and how much have in your pot.
October 29, 2024
Reply from Penny Pension
Adrian,
Sounds like you are using our app to stay on top of retirement planning. This is fantastic feedback to hear. 🙂
All the best,
Team Penny
Support and response time excellent
Support and response time excellent . Found my pension and will facilitate the next steps I need to get what I want from these pensions
October 28, 2024
Unprompted review
Reply from Penny Pension
Hi Roger,
We appreciate you leaving us some feedback! Those are two key areas we focus on here at Penny.
Find Pensions 🔎
Support our members ✅
Found most of my old pensions which I…
Found most of my old pensions which I thought were lost and are currently digging out the rest. Great service.
October 25, 2024
Reply from Penny Pension
Cheers for the review Michael,
Hopefully we can get all those pensions found and consolidated for you. 🪄
A Greater Understanding
It became apparent to me that my pension plan was not structured in a way for me to understand how my finances for the future could look. After a work colleagues recommendation I did a little research and opted for Penny Pension to consolidate my old pensions. I gave them the required information as accurately as I could source about previous employment and my various home addresses. (Policy numbers would of helped but unfortunately I've not been the most organised!) Some pensions being defined benefits are not possible to transfer as protected guarantees/ benefits could be lost. Lianna explained this all to me and gave me some useful contact information regarding these type of pensions. I now have a few pensions on Penny Pension and I feel a lot more at ease about understanding the pensions I have and how these could be nurtured for the future. It has given me the impetus to build a more accurate picture of where I am now pension wise and what I need to action for the prosperity of my future retirement. Thank you Lianna for your courteous, prompt and detailed response.
October 21, 2024
Unprompted review
Reply from Penny Pension
Good afternoon!
Lianna is a real star and this is awesome to hear how she supported you through your retirement planning journey with Penny.
We love hearing about people who feel more secure about the future through using the Penny app. We really appreciate the thoughtful feedback.
A pleasure to have you as part of Penny. 🚀
Great experience & helpful having…
Great experience & helpful having everything in the same place if you have multiple pots
October 18, 2024
Reply from Penny Pension
We agree Bear 🐻
Let's keep pensions simple. ✅
Penny did everything that they said…
Penny did everything that they said they would. Very professional and timely. A great experience
October 17, 2024
Reply from Penny Pension
Thank you for the kind words Ian.
I hope we can keep on delivering a 5 star service for you. 🤩
Team Penny 🤓
Reply from Penny Pension
Hi Leon, 👋
Thanks for leaving us this feedback.😇
Have a great day!
Penny came recommended from a work…
Penny came recommended from a work colleague and what a simple way to port all your pensions together with no hassle
Thank you
October 17, 2024
Unprompted review
Reply from Penny Pension
Thanks, Alistair. We highly rate your work colleague!
Excellent service and prompt replies
October 14, 2024
Unprompted review
Reply from Penny Pension
Thanks for your feedback, Penny (great name!)
Excellent Process
Excellent process. Very simple and very straight forward. No complicated jargon to understand and very helpful. Found 2 pensions I have no idea about and 1 that I had forgotten the details to. Thank you Penny Pension
October 4, 2024
Unprompted review
Reply from Penny Pension
Thanks for your review, Joe!
We're so glad you're finding Penny helpful
They are really there when you need it…
They are really there when you need it very helpful, easy understand, friendly, just brilliant
September 25, 2024
Unprompted review
Reply from Penny Pension
We really appreciate your lovely feedback 🫶
Our customer service team always go the extra mile.
Have a great weekend ✌️
Amazing service
Amazing service, found 2 pensions I didn't realise I had
September 25, 2024
Unprompted review
Reply from Penny Pension
We love stories like this!!
No better feeling than finding lost money. 💸
Recently joined
Recently joined , Penny are in process of moving my many pensions from different employers over to a single more manageable account
September 20, 2024
Unprompted review
Reply from Penny Pension
5 Stars, cheers Scott 🤩
Hopefully you'll soon have all your pensions safely in one place through your Penny app. 📱
All the best,
Penny team 😎
Hugely impressive
Penny has been hugely impressive. I knew I had an old pension out there, but not how to track it down. Penny found it for me, and supported me patiently and clearly as the original provider dragged its heels. They were always helpful, friendly and prompt with replies. My old pension is now safely into my Penny account – and proved to be worth almost £40,000! I’m delighted with Penny
September 4, 2024
Unprompted review
Reply from Penny Pension
Good evening Michael,
40k that's awesome news! Hopefully we can keep growing that pot for you.
Some older providers really don't like to make pensions easy. 😬
Great to have you on team Penny 👌
Penny are excellent just gave them all…
Penny are excellent just gave them all my information and they did the rest I recommend
September 12, 2024
Reply from Penny Pension
Thank you for the recommendation, Ian! 👍
—Penny member support
Reply from Penny Pension
Thank you, Daniel! Absolutely thrilled to hear you love the app! 🌟
—Penny member support
Dealt with Lianna and problem was…
Dealt with Lianna and problem was solved in seconds !!! ⭐️⭐️⭐️⭐️⭐️
September 11, 2024
Unprompted review
Reply from Penny Pension
Thanks for the fab review!
We're so happy to hear that Lianna was able to solve your problem so quickly.
The Penny member support team
Outstanding customer service
Great company with fantastic staff.
All staff were excellent, very polite informative and willing to help with all aspects. All my unanswered questions were answered explained and resolved.
Outstanding customer service.
I would recommend Penny Pension to everyone.
September 11, 2024
Unprompted review
Reply from Penny Pension
Thank you for the glowing review, Mr. Bell! We're delighted to hear that our team provided outstanding customer service and resolved all your questions. Your recommendation means a lot to us!
The Penny member support team
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