Super easy experience. Already found pensions i forgotten i had. Highly recommend if you want a streamlined way of transferring all of your pensions into one place.
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Penny Pension was very easy to navigate and found my pensions quickly and easily without any effort on my behalf. It's a relief to have all of my pensions pots in one place that is easily accessible.... See more
Company replied
james helped me resolve a logging in problem, my mobile wouldn"t link too my acc. for log in txts,, and James was there 1st hand too help me,, my enquiry was dealt with within 12 hrs of sending my ema... See more
I’ve been using Penny to help track down my pensions, and overall it’s been a really positive experience. The platform is easy to navigate, and it simplifies what would otherwise be a pretty confusi... See more
Company replied
Company details
About Penny Pension
Written by the company
Penny finds and transfers your old pensions
You probably have thousands of pounds in pensions. Find it all, and transfer it in to a simple pension account ⚡
Penny is authorised and regulated by the FCA (FRN: 921299). As with all pensions, it's important that you know that the value of your investment could go up as well as down. You could get back less than you put in. Capital at risk.
Contact info
Unit 4.6 Paintworks, Bath Road, BS43EH, Bristol, United Kingdom
- 020 3535 0318
- office@pennypension.com
- pennypension.com
4.7
Excellent
671 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 25% of negative reviews
Typically replies within 1 month
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Outstanding customer service
Great company with fantastic staff.
All staff were excellent, very polite informative and willing to help with all aspects. All my unanswered questions were answered explained and resolved.
Outstanding customer service.
I would recommend Penny Pension to everyone.
September 11, 2024
Unprompted review
Reply from Penny Pension
Thank you for the glowing review, Mr. Bell! We're delighted to hear that our team provided outstanding customer service and resolved all your questions. Your recommendation means a lot to us!
The Penny member support team
Very easy and very much like the…
Very easy and very much like the services they provide
September 6, 2024
Unprompted review
Reply from Penny Pension
Thank you for your review! We're delighted to hear you find Penny so easy to use.
Reply from Penny Pension
Thank you for your review, Tamsin! We're delighted to hear our Penny has been able to help you find your lost pensions. 🌟
—Penny member support
Did an app update today,and now all my…
Did an app update today,and now all my pensions have gone,just showing my State Pension.
After talking with Josh,he helped me though this problem,which was resolved quickly,Thankyou to the Team at Penny
September 4, 2024
Unprompted review
Reply from Penny Pension
Thanks for your review, Michael!
Penny is a really helpful!
Penny is a really helpful app to locate all your pensions and have them in one place. I had made a plan to ring around all my previous pension company's and get them all into one pot but I kept putting it off due to amount of time and effort it would take Penny Pensions has took all the stress of this away and done everything for me. So far I am impressed. I do recommend.
September 3, 2024
Reply from Penny Pension
Hi Karl, 👋
This is exactly why Penny was created. 💯
Take away the hard work and make pensions simple. 📱
Have a great week. 😎
Absolutely amazing service
Absolutely amazing service. Easy to use and transfer your pensions.
The customer service is second to none and they help you every step of the way.
Totally recommended 😁
August 30, 2024
Unprompted review
Reply from Penny Pension
Thanks for the lovely review Mark 😇
We'll share the kind words with our customer support team.
Awesome to have you as a Penny member!
Reply from Penny Pension
Hi there, 👋
Thanks for the 5 star review. We hope you keep enjoying the Penny app.
All the best,
Team Penny
So easy to setup
So easy to setup. Looking forward to being able to see all my pensions in one place.
August 29, 2024
Reply from Penny Pension
Thank you very much for the kind feedback Mr Timmins!
Transferred my pensions over quickly…
Transferred my pensions over quickly and it’s very informative and easy to use the app
August 29, 2024
Reply from Penny Pension
Hey Alan, 👋
Our software developers will be delighted to hear you found the app easy to use!
Enjoy your week. 😎
Reply from Penny Pension
Good afternoon Paula,
That's great to hear your transfer was completed quickly. 🏎️
We hope you are enjoying the app. 📱
Cheers,
Team Penny
Made it easy and simple
Made it easy and simple to round all my pensions into one place
August 29, 2024
Reply from Penny Pension
Thanks for the 5 stars Callum. 🤩
PennyPension delivers
PennyPension delivers: the easiest way to take all your pension contributions under one unified account.
Very easy and automated.
August 29, 2024
Reply from Penny Pension
Hi Alex,
We agree an automated flow in getting is the best way to consolidate pensions. 🤖
Low stress and quick results. ✅
Have a great week!
Reply from Penny Pension
Hi Philip,
Thanks for your review! We're delighted to hear you found the process easy and were pleasantly surprised by your pension findings. 😊
—Penny member support
Reply from Penny Pension
Thanks for leaving a review, Dominic!
Very easy to use and they managed to…
Very easy to use and they managed to find my pensions pretty quick!
August 23, 2024
Reply from Penny Pension
Hi Big Dave,
Thanks for sharing your experience! We're delighted to hear you found the app easy to use and that we quickly found your pensions.
—Penny member support
Reply from Penny Pension
Glad Penny was helpful!
Very impressed so far
Only been signed up a couple of days and found old pensions from places I worked over ten years ago. Really pleased with the service and the chat feature is great. Will be recommending to friends and family.
August 19, 2024
Unprompted review
Reply from Penny Pension
Hi Fraser,
Thanks for such great feedback! Awesome to hear our brilliant customer support team mentioned again. We hope you keep enjoying the Penny journey. 👌
Cannot withdraw MY money.
They found an old small pension, which can't be added to another as I do not have another, but cannot withdraw it for another 3 years.. this was not what I agreed to.
August 19, 2024
Unprompted review
Reply from Penny Pension
Good morning,
Our team replied to your complaint yesterday both via email and on livechat. We have not had a reply from you since.
Please get back to us to confirm you have understood.
We would like to make it clear the Penny Pension does allow people to withdraw their funds. You are under the normal minimum pension age of 55. The ability to withdraw before 55 is reserved for those who have ill-health or their policy contains a protected pension age benefit. This is enforced by UK law. Neither of these applied to your request. Your request was also for us to transfer your pension funds into an ISA. This is again something we cannot do as they are different financial products. Again, this is enforced by UK law. We'll work hard to support you with your pensions and hope you'll get in touch shortly.
Regards,
The Penny Team
Very straightforward and user friendly.
August 15, 2024
Reply from Penny Pension
Big thanks for the recommendation! We’re thrilled you’re enjoying the user-friendly vibe. If you ever have any questions or ideas, we’re all ears!
Team Penny 👌
So far so good 😊
So far so good , it’s been less than a week and they have done what they said started to find and transfer my pensions so all in one place.
August 14, 2024
Unprompted review
Reply from Penny Pension
Cheers for the 5 stars ✨
Great to have you as part of Penny
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