Penny Pension Reviews 

671
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Super easy experience. Already found pensions i forgotten i had. Highly recommend if you want a streamlined way of transferring all of your pensions into one place.

Rated 5 out of 5 stars

Penny Pension was very easy to navigate and found my pensions quickly and easily without any effort on my behalf. It's a relief to have all of my pensions pots in one place that is easily accessible.... See more

Company replied

Rated 5 out of 5 stars

james helped me resolve a logging in problem, my mobile wouldn"t link too my acc. for log in txts,, and James was there 1st hand too help me,, my enquiry was dealt with within 12 hrs of sending my ema... See more

Rated 5 out of 5 stars

I’ve been using Penny to help track down my pensions, and overall it’s been a really positive experience. The platform is easy to navigate, and it simplifies what would otherwise be a pretty confusi... See more

Company replied

Company details

  1. Pension Office
  2. Non-Bank Financial Service

About Penny Pension

Written by the company

Penny finds and transfers your old pensions


You probably have thousands of pounds in pensions. Find it all, and transfer it in to a simple pension account ⚡

Penny is authorised and regulated by the FCA (FRN: 921299). As with all pensions, it's important that you know that the value of your investment could go up as well as down. You could get back less than you put in. Capital at risk.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

671 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 25% of negative reviews

Typically replies within 1 month

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4.7

All reviews

(671)

47 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very useful service

Very useful service! They have found my private pensions from old jobs within just a few days of me signing up. I have recommended to friends and family to use too!

August 15, 2024
Penny Pension logo

Reply from Penny Pension

Hi Victoria,

Awesome to hear we found some pensions so quickly. 🔎

Thanks for recommending us 🙂

Rated 5 out of 5 stars

Easy to use and very helpful

Easy to use and very helpful. Pension was found within a few days. Definitely recommend.

August 15, 2024
Penny Pension logo

Reply from Penny Pension

Cheers for the fab review! We're thrilled to hear you're finding our service easy and efficient. Thanks for the recommendation—you're a star! 🌟

Rated 5 out of 5 stars

Easy and simple to use!

The whole process of finding various pensions was made simple through Penny. Also found pensions I wasn’t aware of and the app is very easy to navigate. 5 stars!! 🌟

August 15, 2024
Penny Pension logo

Reply from Penny Pension

Hi Steve,

Always brilliant to hear stories from people we've found pensions for that they had lost! 💸

Have a great week 😎

Rated 3 out of 5 stars

I have two pensions with nest and this…

I have two pensions with nest and this company can’t find them I think this is a rip off company another pension that I got them to look up was successful but I can’t find it anywhere on app it’s just disappeared so I’m now going to get the cab and Martin Lewis involved and hopefully not the police

August 14, 2024
Unprompted review
Penny Pension logo

Reply from Penny Pension

Hi Derek,

We are very sorry to hear we haven't been able to find you NEST pension for you yet. I know we have contacted them and are awaiting a response still. Fingers crossed we get your policy info soon. 🤞

In regards to the other pensions you mentioned, I can see our customer service team have already reached out to you to explain the providers have told us they could not found a policy for you with them.

If there is anything we can do to turn this review into a 5 star review please do reach out to us on livechat in your app.

Again, sorry your Penny experience hasn't been perfect so far.

Thanks,
Team Penny

Rated 5 out of 5 stars

Great Service

Very helpful and friendly staff. They found pensions I had not been able to merge before. Great service..

August 13, 2024
Unprompted review
Penny Pension logo

Reply from Penny Pension

Thanks so much! It’s music to our ears knowing everything’s running smoothly for you. Our wonderful customer service team are here if you ever need anything—cheers!

Rated 5 out of 5 stars

Great app finally able to get on top of…

Great app finally able to get on top of all my pension pots

August 13, 2024
Penny Pension logo

Reply from Penny Pension

Good morning Thomas,

That's exactly what Penny is here for. Getting those pots organised and in one place. 🗄️ 📱

Great to hear you have found it helpful so far. 💪

Rated 5 out of 5 stars

Easy to deal with

Easy to deal with, very quick process. Will 100% recommend to others!

August 12, 2024
Penny Pension logo

Reply from Penny Pension

Hey,

Thanks a ton for the kind words! We're chuffed that our app is making your financial life easier. Keep enjoying the simplicity—it's what we’re here for!

Caio,
Team Penny

Rated 5 out of 5 stars

Great service

Great service

August 12, 2024
Penny Pension logo

Reply from Penny Pension

Hi Harry,

We’re so glad to hear our customer service team hit the mark. Here’s to more smooth experiences ahead!

Team Penny 😎

Rated 5 out of 5 stars

great company

great company helped me find all my what i needed

August 12, 2024
Penny Pension logo

Reply from Penny Pension

Thanks a million for the glowing review!

Rated 5 out of 5 stars

My experience has been great

My experience has been great, the process is simple from a users point of view and then you’re informed with any updates on your account.

August 12, 2024
Unprompted review
Penny Pension logo

Reply from Penny Pension

Hi Neil,

Thanks for leaving the review. We want to make pensions as simple as possible!

All the best,
Penny Team 👌

Rated 5 out of 5 stars

Brilliant app

Brilliant app, easy to use ! Highly recommend

August 9, 2024
Unprompted review
Penny Pension logo

Reply from Penny Pension

Hi Peter,
We're so glad to hear that you're finding Penny easy to use and helpful!
Thanks for taking the time to leave a review 🙌

Rated 5 out of 5 stars

Everyone needs to try Penny

Penny is such a easy app to use. If you're like me and have moved jobs over the years, you can guarantee you start a new job, you have a new pension provider... then (if you're like me again) you forget the old pension providers you've had. I saw an advert for Penny, and thought what have I got to lose? Pick the old pension providers (if you can remember them... if not don't worry) you get to chose from a list click on the pensions you have paid into / possibly paid into and Penny do the rest. They keep you updated as they search for your pensions, updating you as to if ones been found, and the updates how the search is going. I was surprised with my results... I've 2 pensions still being searched for... and had 2 found. I honestly did not know I had the money I had in my pension, it was a really great surprise bearing in mind, I couldn't remember what pensions I had. Give Penny a try, like me what have you got to lose? You might have a lot to gain.

August 7, 2024
Penny Pension logo

Reply from Penny Pension

Hi Martin,
Thanks for taking the time to write this review! We're so glad you're enjoying Penny so far!

Rated 5 out of 5 stars

Brilliant service...

The team have been brilliant chasing my pensions from day one, it's not been easy after spending years moving from one construction scheme to another, but we are finally getting somewhere. The team are always quick to respond to any queries.

August 7, 2024
Penny Pension logo

Reply from Penny Pension

We appreciate your feedback, Ben.
Finding and consolidating old pensions can be a real headache and we're glad Penny is helping!

Rated 5 out of 5 stars

Absolutely loving this app

Absolutely loving this app, they are finding all my pensions for me leaving me without the stress of trying to sort things out.

August 6, 2024
Unprompted review
Penny Pension logo

Reply from Penny Pension

Thank you for leaving a review— it's fantastic to hear how Penny is taking the stress out of pensions.

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