People Like Us Home Exchange Reviews 

1,357
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 205 reviews, reviewers overwhelmingly had a great experience with this company, noting that it completely transformed how they typically approach their family holidays. Customers love how very easy the website is to navigate and consistently praise the helpful staff who foster an incredible, welcoming sense of community. Travelers frequently highlight wonderful home exchange opportunities, sharing that meeting kind hosts and building lifelong friendships across the globe make each and every single trip deeply memorable. Some reviewers were not happy with the heavy reliance on external social media channels, while others experienced strict administrative control that limited open discussions about less positive stays.

What people talk about most

User experience

Customers had positive experiences with user_experience, highlighting that the platform is very user-friendly... See more

Staff

Consumers find staff to be positive, helpful, and exceptionally responsive. Reviewers note that management... See more

Website

Customers consistently note positive experiences with the website, praising it as a fantastic and... See more

Holidays

Clients share positive opinions on holidays, noting that the platform is outstanding and has completely... See more

Social media

Users describe positive interactions with social_media, noting that the Facebook groups provide a brilliant... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Outstanding concept and fantastic site to navigate. We have hovered on the Guest fringe of People Like Us for a few months, watching how everything works, and took the plunge to paid members re... See more

Rated 5 out of 5 stars

We have been exchanging through PLU for 7 years now and have had some amazing stays around the world. From a beach front property in Bali, NewYears in Sydney, a remote chalet in Romania, lake front in... See more

Rated 5 out of 5 stars

Extremely friendly community of like minded people. Easy to navigate web pages and Facebook pages. Comprehensive service for extremely reasonable fees. Easy to access both moderators and hel... See more

Rated 5 out of 5 stars

The name says it all. I’ve found the people I’ve interacted with have been credible, inclusive and helpful which has enabled an easy trust to build As a holiday accommodation option, PLU is outstand... See more


Company details

  1. #1 of 3 best companies in Homestay

Written by the company

Join People Like Us Home Exchange, the world's friendliest home exchange community. We believe in sharing, trust, generosity, respect, communication, equality, cooperation, honesty, hospitality, friendship, flexibility and adventure. We take pride in our homes and we care about the environment in which we live: our village, city, country and our planet. We care about the ethos of home exchange and we do it because we love the experience and the friendships that it generates. Join, list and swap with our beautiful homes all over the world.


Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(1,357)

218 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

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Rated 5 out of 5 stars

People Like Us is a great initiative

People Like Us is a great initiative, built on reciprocity but also trust. We have had one reciprocal exchange and multiple with the use of Globes and Plutos. Every experience has been positive. We highly recommend it.

June 10, 2026
Rated 5 out of 5 stars

Life changing

People like us (affectionately known as PLU) is a great community of people who love to travel and support other people’s travel dreams. It’s been life changing - a truly authentic and amazing way to experience tourism by having the opportunity to live like a local, while touring too.

June 8, 2026
Rated 5 out of 5 stars

Just sign up!

We’ve been members of People Like Us Home Exchange for nearly 18 months now, and it has honestly been an incredible experience from start to finish.
Being part of this community has opened up so many opportunities for travel all over the world. We’ve enjoyed a great mix of hospitality stays, non-simultaneous and simultaneous exchanges, all of which have been positive and memorable.
I mainly travel with my young daughter and my elderly mother, and PLU has made it not only possible but easy and enjoyable. So far, we’ve visited New York, Western Canada, Florida, Oslo, and Bath in the UK through exchanges — all fantastic experiences.
This summer, we’re heading off on a 6-week trip across Australia and New Zealand, entirely through PLU, which says everything about how much we trust and value the platform. We’ve even already finalised exchanges for Hawaii and another trip to Western Canada in 2027!
The sense of community, trust, and generosity among members is what really makes this special. If you’re considering joining — just say yes. It’s absolutely worth it!

June 8, 2026
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Rated 5 out of 5 stars

An amazing home exchange platform where you make friends for life.

A great home exchange platform. Well managed and innovative. Great support from admin. Members are very supportive if a need arises.
After several exchanges we have made many friends and found this platform has a family spirit. We have recommend PLU to many friends, family and people on our travels - you won’t be disappointed!

June 2, 2026
Rated 5 out of 5 stars

PLU has been a total game changer…

PLU has been a total game changer for holidays. I've only been a member for a couple of years and we've already completed lots of swaps and found friends on the way.
If you like experiencing different cultures, a slower way of travelling and having the benefit of local knowledge then sign up to PLU!

May 28, 2026
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Rated 5 out of 5 stars

PLU - an amazing home exchange community!

PLU is an amazing community of like-minded people who love to travel, meet new people, experience new things, connect and share. It requires trust to leave your home in the care of strangers, but every experience we have had with PLU has convinced us that it is through trusting and sharing and giving, that you build wonderful connections and in some small way help to make this world a better place! We love PLU!

May 22, 2026
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Rated 5 out of 5 stars

Friends you haven’t met yet…

The experience exchanging homes with the group on people like us has been truly been very seamless. Not only exchanging the homes, but exchanging and sharing experiences with the hosts / guests and overall group members is what what makes it an exceptional program.

May 4, 2026

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