If you buy from their website they will automatically enrol you in a subscription without making this clear and it is impossible to cancel through their platform. Their practices leave a very bad tas... See more
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See what reviewers are saying
Amazing experience, wish I did it sooner. Easy to navigate and use the website, fast delivery, no plastic packaging and most importantly, plastic free gum. Aesthetically pleasing packaging, modern, cl... See more
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I wasn't expecting much, having tried other products that disappointed me, but it's a pleasantly nice product. You actually enjoy sucking it, rather than the urge to bite right away. Will certainly b... See more
Company replied
We enjoy Peppersmith mints and buy the mixed flavours selection. These normally arrive in a sturdy cardboard box without additional packaging. The box will go through the letterbox so there's no need... See more
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Company details
Written by the company
Founded in 2010, with the aim of creating healthier, more natural, sustainable mints and gum, we have now sold close to 20 million packs worldwide! // BETTER MADE, BETTER FOR YOU: Our mints and gum are sweetened with 100% plant based xylitol to help keep teeth healthy. They are full of actively good, naturally derived ingredients. No chemical nasties or animal derived junk. // 100% PLANT BASED XYLITOL: Yes, that's right, we only use xylitol to make our mints and gum taste nice and sweet. We know that it sounds a bit funny, but it's actually a clever little ingredient that helps keep your teeth healthy by clearing away bacteria and plaque in the mouth. Even better news, it comes from trees and plants. Hooray. // REAL PLANTS NOT CHEMICAL PLANTS: When it comes to the other ingredients in our mints and gum, we like to steer clear of stuff like artificial colours, flavours or preservatives. That's why we use proper British mint and real Sicilian lemons to make them taste so great. Plus we use tomatoes to give our strawberry pastilles their nice pink colour. // SUGAR FREE AND LOW CALORIE: Luckily, the xylitol that we use to replace sugar in our products has 40% fewer calories than sugar itself. This means that in a whole pack of Peppersmith mints there's only 36 calories. Plus, xylitol has a low GI of 7 so is suitable for diabetics too. // NO ASPARTAME. NOT NOW. NOT EVER.: Aspartame. That nasty artificial sweetener that's in lots of diet fizzy drinks. We don't need it to make our mints and gum taste good and neither do you. // BACKED UP BY SCIENCE: Don’t just take our word for it, we’re endorsed by lots of dentists across the UK and the Oral Health Foundation. We are also approved by the European Food Safety Authority who have done lots of studies on xylitol and teeth. // OUR MISSION: We pride ourselves in trying to be a sustainable as possible. This is not always easy but where we can choose a more sustainable option we will. We are not perfect but we are trying hard to protect this planet we call home. If you have any requests or suggestions regarding our packaging please do let us know.
Contact info
Peppersmith HQ, 9 Discovery Way, TN21 0GE, Horam, East Sussex, United Kingdom
- 020 8788 2080
- hello@peppersmith.co.uk
- peppersmith.co.uk
3.8
Great
685 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Perfect gum
Perfect size, great quality gum, plastic-free and sugar-free with no aspartame, fast delivery; great service all round! :)
August 1, 2023
Reply from Peppersmith
Thanks Anne! Your review is even more delicious than our mints 💚 - Team Peppersmith
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Efficient processing and excellent communications…
Efficient processing of regular order with excellent email notifications at all stages
July 31, 2023
Reply from Peppersmith
Wow Michael! We’re loving the positive vibes. Hope to see you for more mintylicious treats very soon… - Team Peppersmith 💚
Love these mints!
July 28, 2023
Reply from Peppersmith
We are so glad you share our love of minty delights Leona! - Team Peppersmith 💚
Great product
Great product - dispatched very quickly . The post office delivery was the only let down - not delivered quickly as paid for - no fault of Peppersmith
July 27, 2023
Reply from Peppersmith
We love that you love our products! (Less pleased that the delivery service let you down on this occasion, thank you for the feedback) - Team Peppersmith 💚
Peppersmith have introduced a great…
Peppersmith have introduced a great range of mints to their already excellent chewing gum range. User friendly website, instant confirmation of order and order dispatched promptly.
July 26, 2023
Reply from Peppersmith
Hey Connie, we really appreciate you taking the time to let us know your thoughts and we hope we can make you smile even more! - Team Peppersmith 💚
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Reply from Peppersmith
What a mintylicious review, thank you! - Team Peppersmith 💚
Great mints and great service!
I'm kind of addicted to these mints - and my dentist friend even recommends them so this is guilt-free! My latest consignment arrived as promptly as ever and was very welcome as other mints don't hit the spot....
July 23, 2023
Reply from Peppersmith
Wow Celia what a super review. Thank you! Your teeth will thank you too! - Team Peppersmith 💚
I wasn't expecting much
I wasn't expecting much, having tried other products that disappointed me, but it's a pleasantly nice product. You actually enjoy sucking it, rather than the urge to bite right away.
Will certainly be buying again, but will try the chewing gum next.
July 20, 2023
Reply from Peppersmith
Wowsers! Your review is even more delicious than our mints, thank you! Hopefully you'll like our gum just as much! - Team Peppersmith 💚
This is really good chewing gum
This is really good chewing gum and the minty flavour lasts. I have tried others but this is the best.
July 19, 2023
Reply from Peppersmith
Thank you, our gum thinks you're pretty MINT too Vanessa! - Team Peppersmith 💚
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Reply from Peppersmith
Gee whizz Terry, thank you for your kind words! - Team Peppersmith 💚
Fast despatch
Order was marked as despatched very soon after I placed it, which was impressive.
Arrived in good time and items as expected.
July 17, 2023
Reply from Peppersmith
Speedy is our middle name… as well as Mintylicious, obviously 😊 - Team Peppersmith 💚
Gum change
So I gave up my regular brand and found this one without the aspartame. But unfortunately I won't be in a rush to buy more. Lacking in intensity, any flavour that was there soon vanishes. Expensive to.
July 13, 2023
Reply from Peppersmith
Big thanks for your feedback – you are right we are 100% free from aspartame as well as sugar and many other nasties too! We pride ourselves on using British peppermint oil from a little farm in Hampshire, for maximum natural flavour and fresh taste. And because we only use the proper stuff to flavour our mints and gum it can lighten the intensity but still leave your mouth feeling refreshed. Have you tried our Peppermint Mints or Extra Strong Mints? They pack a punch and definitely give you lasting flavour and freshness…. Let us know if you give them a try! 💚
Csme so quickly and still delicious!
July 11, 2023
Reply from Peppersmith
What a mintylicious review. Thank you so much for your kind words 😊
Your Peppersmith Team 💚
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Smooth & quick receipt of order
July 9, 2023
Reply from Peppersmith
🎉Super review - we appreciate your kind words 😊
Your Peppersmith Team 💚
Great mints and good for my teeth and…
Great mints and good for my teeth and oral health. They were delivered quickly and easy to order and I will definitely be ordering direct from Peppersmith again.
July 8, 2023
Reply from Peppersmith
🎉 Excellent!
Thank you so much for your kind words! We are blushing a little bit here... 😊
Your Peppersmith Team 💚
Good product from Peppersmith
Good product from Peppersmith, shame about the delivery people Yodel.
July 2, 2023
Reply from Peppersmith
Hi Julie,
thank you so much for letting us know about your disappointment with the delivery of our minty delights. 😞 We appreciate your feedback and will be in touch.
Your Peppersmith Team 💚
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Disappointed.
Flavourless in less than a minute, very good texture though. Sorry to say; disappointing.
June 21, 2023
Reply from Peppersmith
We are SO sorry to hear this! But we do thank you for your honesty.
We’ll be in touch to find out more.
Your Peppersmith Team 💚
Good value deal,great service as always.
June 25, 2023
Reply from Peppersmith
We are smiling a big minty grin from ear to ear! 😊
Thank you for your kind words.
Your Peppersmith Team 💚
Great product
Great product, good service, seemed to take a while to arrive but worth waiting for.
June 15, 2023
Reply from Peppersmith
Thank you for your kind words and sharing the love of minty delights!
Your Peppersmith Team 💚
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