Peppersmith Reviews 

696
•
TrustScore 4 out of 5

3.9

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Rated 5 out of 5 stars

We brought the peppermint mints "Big Pouch" they are lovely! They peak at a very minty but then start mellowing absolutely wonderful taste! We are coming back as we have found your Spearmint Gum &... See more

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Rated 5 out of 5 stars

Fantastic mints so, so yummy. I am a mint fiend and was moving away from gum for environmental and health reasons. I love how pepper smiths use British mint and xylitol from Finland. I started with in... See more

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Rated 5 out of 5 stars

Until very recently I didn't even know that most gum WASN'T all natural ingredients. When I found this out, I decided to switch to a better product. I tried a few and decided that Peppersmith gum tast... See more

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Rated 1 out of 5 stars

Peppersmith products are actually very good. However, like many companies nowadays they use subscription traps to keep your money rolling in, as well forcing you to email customer support in order to... See more

Company replied

Company details

  1. Events & Entertainment

Written by the company

Founded in 2010, with the aim of creating healthier, more natural, sustainable mints and gum, we have now sold close to 20 million packs worldwide! // BETTER MADE, BETTER FOR YOU: Our mints and gum are sweetened with 100% plant based xylitol to help keep teeth healthy. They are full of actively good, naturally derived ingredients. No chemical nasties or animal derived junk. // 100% PLANT BASED XYLITOL: Yes, that's right, we only use xylitol to make our mints and gum taste nice and sweet. We know that it sounds a bit funny, but it's actually a clever little ingredient that helps keep your teeth healthy by clearing away bacteria and plaque in the mouth. Even better news, it comes from trees and plants. Hooray. // REAL PLANTS NOT CHEMICAL PLANTS: When it comes to the other ingredients in our mints and gum, we like to steer clear of stuff like artificial colours, flavours or preservatives. That's why we use proper British mint and real Sicilian lemons to make them taste so great. Plus we use tomatoes to give our strawberry pastilles their nice pink colour. // SUGAR FREE AND LOW CALORIE: Luckily, the xylitol that we use to replace sugar in our products has 40% fewer calories than sugar itself. This means that in a whole pack of Peppersmith mints there's only 36 calories. Plus, xylitol has a low GI of 7 so is suitable for diabetics too. // NO ASPARTAME. NOT NOW. NOT EVER.: Aspartame. That nasty artificial sweetener that's in lots of diet fizzy drinks. We don't need it to make our mints and gum taste good and neither do you. // BACKED UP BY SCIENCE: Don’t just take our word for it, we’re endorsed by lots of dentists across the UK and the Oral Health Foundation. We are also approved by the European Food Safety Authority who have done lots of studies on xylitol and teeth. // OUR MISSION: We pride ourselves in trying to be a sustainable as possible. This is not always easy but where we can choose a more sustainable option we will. We are not perfect but we are trying hard to protect this planet we call home. If you have any requests or suggestions regarding our packaging please do let us know.


Contact info

3.9

Great

TrustScore 4 out of 5

696 reviews

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No recent history of asking for reviews

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3.9

All reviews

(696)

12 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

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Rated 5 out of 5 stars

Chewtastic

Helped me sort out an issue with my account and got me that chewing gum I needed (not just wanted). Thanks so much!

February 16, 2023
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Rated 4 out of 5 stars

Missing order

Ordered on the 14th Feb and I'm yet to receive my order. I'll be happy to update my review once this has been resolved as I've not had any issues with Peppersmith in the past.

Edit: Order has now arrived. Not the quickest delivery but I wasn't in a rush for it. Great product.

February 23, 2023
Rated 2 out of 5 stars

I'm still waiting

Ordered a week and a half ago. Still no confirmation of dispatch or delivery

February 18, 2023
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Reply from Peppersmith

Hi Keith

Big thanks for reaching out to us - we are very sorry to hear of the issue with your order not having arrived yet. It looks like there has been a fulfilment issue this end and it has taken a lot longer than usual to dispatch to you. We take pride in ensuring we deliver the best experience and customer services that we can - the team will be in touch to discuss this with you very soon.

❤

Team Peppersmith

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Rated 5 out of 5 stars

I love these mints.

I love these mints, especially as they're gluten free so suitable for Coeliacs.
Straightforward to order - and a prompt delivery.

January 20, 2023
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Rated 5 out of 5 stars

Mints are excellent

Mints are excellent. Reasonably good value. Delivery was quick. Only slight issue was a slightly faulty box in one of the six boxes bought.

January 30, 2023

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