We brought the peppermint mints "Big Pouch" they are lovely! They peak at a very minty but then start mellowing absolutely wonderful taste! We are coming back as we have found your Spearmint Gum &... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
We brought the peppermint mints "Big Pouch" they are lovely! They peak at a very minty but then start mellowing absolutely wonderful taste! We are coming back as we have found your Spearmint Gum &... See more
Company replied
Fantastic mints so, so yummy. I am a mint fiend and was moving away from gum for environmental and health reasons. I love how pepper smiths use British mint and xylitol from Finland. I started with in... See more
Company replied
Until very recently I didn't even know that most gum WASN'T all natural ingredients. When I found this out, I decided to switch to a better product. I tried a few and decided that Peppersmith gum tast... See more
Company replied
Peppersmith products are actually very good. However, like many companies nowadays they use subscription traps to keep your money rolling in, as well forcing you to email customer support in order to... See more
Company replied
Founded in 2010, with the aim of creating healthier, more natural, sustainable mints and gum, we have now sold close to 20 million packs worldwide! // BETTER MADE, BETTER FOR YOU: Our mints and gum are sweetened with 100% plant based xylitol to help keep teeth healthy. They are full of actively good, naturally derived ingredients. No chemical nasties or animal derived junk. // 100% PLANT BASED XYLITOL: Yes, that's right, we only use xylitol to make our mints and gum taste nice and sweet. We know that it sounds a bit funny, but it's actually a clever little ingredient that helps keep your teeth healthy by clearing away bacteria and plaque in the mouth. Even better news, it comes from trees and plants. Hooray. // REAL PLANTS NOT CHEMICAL PLANTS: When it comes to the other ingredients in our mints and gum, we like to steer clear of stuff like artificial colours, flavours or preservatives. That's why we use proper British mint and real Sicilian lemons to make them taste so great. Plus we use tomatoes to give our strawberry pastilles their nice pink colour. // SUGAR FREE AND LOW CALORIE: Luckily, the xylitol that we use to replace sugar in our products has 40% fewer calories than sugar itself. This means that in a whole pack of Peppersmith mints there's only 36 calories. Plus, xylitol has a low GI of 7 so is suitable for diabetics too. // NO ASPARTAME. NOT NOW. NOT EVER.: Aspartame. That nasty artificial sweetener that's in lots of diet fizzy drinks. We don't need it to make our mints and gum taste good and neither do you. // BACKED UP BY SCIENCE: Don’t just take our word for it, we’re endorsed by lots of dentists across the UK and the Oral Health Foundation. We are also approved by the European Food Safety Authority who have done lots of studies on xylitol and teeth. // OUR MISSION: We pride ourselves in trying to be a sustainable as possible. This is not always easy but where we can choose a more sustainable option we will. We are not perfect but we are trying hard to protect this planet we call home. If you have any requests or suggestions regarding our packaging please do let us know.
Peppersmith HQ, 9 Discovery Way, TN21 0GE, Horam, East Sussex, United Kingdom
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Timely delivery of the best chewing gum. nothing else to say really.
Helped me sort out an issue with my account and got me that chewing gum I needed (not just wanted). Thanks so much!
Ordered on the 14th Feb and I'm yet to receive my order. I'll be happy to update my review once this has been resolved as I've not had any issues with Peppersmith in the past.
Edit: Order has now arrived. Not the quickest delivery but I wasn't in a rush for it. Great product.
The delivery has not yet arrived. It is more appropriate to send out questionnaires after the delivery rather than before!
Love Peppersmith. I bought the mixed box. Great value for money. They are good for my teeth and taste great. 💚
Ordered a week and a half ago. Still no confirmation of dispatch or delivery

Reply from Peppersmith
No complaints whatsoever, every aspect went very well, thank you.
I love these mints, especially as they're gluten free so suitable for Coeliacs.
Straightforward to order - and a prompt delivery.
Lovely mints but prefer the extra strong which were not available online.
Mints are excellent. Reasonably good value. Delivery was quick. Only slight issue was a slightly faulty box in one of the six boxes bought.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.