Second time ordering from here. Very prompt and efficient service, locket arrived exact day that was promised. Lovely keep sake locket, engraved to my exact specifications. Will definitely use this c... See more
Personalised Jewellery Ltd
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See what reviewers are saying
Amazing communication, great delivery and absolutely beautiful double dog tag & chain engraved to my wishes. Nothing was too much trouble & would definitely use this company again in the future. Tha... See more
IGNORE BAD REVIEWS!!! - my best friend passed away and i wanted something ASAP engraved, i ordered a personalised heart split in two to leave one half with her and keep the other half, i am incredibly... See more
Perfect customer service. Extra fast delivery and amazing quality chains. I have bought a few of the split heart chains now for friends Aswell as one for myself and it is the most gorgeous keepsake wh... See more
Company details
Contact info
First Floor, LL22 7AF, Abergele, United Kingdom
- 01745 822336
- support@personalised-jewellery.co.uk
- www.personalised-jewellery.co.uk
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Excellent service
Second time ordering from here. Very prompt and efficient service, locket arrived exact day that was promised. Lovely keep sake locket, engraved to my exact specifications.
Will definitely use this company again.
Still waiting on order no response from…
Still waiting on order no response from email or contact number needed this item for christening and its still no here and nobody has contacted me.
Fabulous Personalised Jewellery Workshop
Amazing communication, great delivery and absolutely beautiful double dog tag & chain engraved to my wishes.
Nothing was too much trouble & would definitely use this company again in the future.
Thank you so much as the recipient was over the moon and loved his gift.
Mens heavy bracelet
Due to a loss I had to get a replacement bracelet, the item was delivered quickly, looks amazing, and the quality is good. I would recommend this company to anyone wanting that something special.
Bracelet poor quality
Bracelet arrived. Not the best quality of actual bracelet. I thought it was a good idea and put my late husbands picture in it, but very poor quality for the money.
Cufflinks from Personalised Jewellery
I have just ordered a set of cufflinks for a friends 50th. The cufflinks case was engraved. I was a little nervous having read the bad reviews. But I have to say that everything has gone well. Cufflinks are great, Engraving was lovely and delivery was as detailed. I would recommend everyone to ignore the negative and order!!
All great!
Great product, service and communication.
Excellent personalisation, quality and price.
Delivery was prompt too.
Thrilled to bits with my Silver Welsh…
Thrilled to bits with my Silver Welsh Dragon Pendant and the personalised heart . Great product / great price / great service from this company .
Exceptionally poor Royal Mail service delivering it !!!!!!!
It was quick and easy to do
It was quick and easy to do. Good quality product and nicely packaged.
Special gift for my daughter
Easy to order, Arrived on time and was beautiful so very pleased with my purchase and will definitely order again from them.
Bought some personalised dog tags 3…
Bought some personalised dog tags 3 weeks ago (order PJ193923) and they have already gone very dull to the point you cant even see the engraving on them. In addition the chain snapped at the clasp after wearing them 4 times. Happy to send photos but would not expect this from sterling silver. Also bought a silver polishing cloth that does not improve the dullness of the tags.

Reply from Personalised Jewellery Ltd
This is the second st christopher I…
This is the second st christopher I have ordered it is beautiful love it thank you wendy ❤️
Really Good range of products available…
Really Good range of products available to have personalised for the extra special occasion. Fast Efficient Service and Great they kept me up to date when new stock was available.
Absolutely beautiful!
I have used Personalised Jewellery on more than one occasion.Their service is impeccable!! I also love the large selection to chose from. I highly recommend them to others.
Ordered a personalised heart for my…
Ordered a personalised heart for my daughters first Mothers Day
Very quick delivery of 2 days, was extremely happy as was she when she opened it
The Pendent really is pretty I'm so…
The Pendent really is pretty I'm so proud. Thank you
Don’t bother buying from this company…
Don’t bother buying from this company bad quality and on there website there’s only 5 star reviews.. convenient !! Ankle chain has a kink in it and the locket had a gap all around it So any keepsake you put in it like hair or ashes it will fall out and if you put a picture in it the water goes in it, it’s ruined and the catch on the locket was crap also but that’s normal apparently and they won’t replace it 👎

Reply from Personalised Jewellery Ltd
Stay away from this company
Stay away from this company
The jewellery is terrible quality and if you’re not happy they will not even consider refunding you.
They have a very convenient loophole to hide behind. If you have personalised your item you will not be refunded which probably applies to 99% of their customers as the company is obv all about personalising jewellery.
Buy your jewellery from a reputable jewellers not this awful company.

Reply from Personalised Jewellery Ltd
Cant be a legitimate company.
Poorly made look like it's came out of a 20p kids machine. Opened the pendant to put a photo in it and it snapped in half what a joke. Sent an email a week ago not received any reply. Will give another few more days for a response if not responded will be requesting a charge back through the credit card. AVOID.
Update to response below:
Parcel was sent back on Tuesday so should be received today or tomorrow and I have post office proof of it being sent back. As for my other reviews, it's none of the business of the response of this company and is very unprofessional. Then again I would not expect anything less from this Mickey Mouse company. Look at the other reviews..

Reply from Personalised Jewellery Ltd
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