Second time ordering from here. Very prompt and efficient service, locket arrived exact day that was promised. Lovely keep sake locket, engraved to my exact specifications. Will definitely use this c... See more
Personalised Jewellery Ltd
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See what reviewers are saying
Amazing communication, great delivery and absolutely beautiful double dog tag & chain engraved to my wishes. Nothing was too much trouble & would definitely use this company again in the future. Tha... See more
IGNORE BAD REVIEWS!!! - my best friend passed away and i wanted something ASAP engraved, i ordered a personalised heart split in two to leave one half with her and keep the other half, i am incredibly... See more
Perfect customer service. Extra fast delivery and amazing quality chains. I have bought a few of the split heart chains now for friends Aswell as one for myself and it is the most gorgeous keepsake wh... See more
Company details
Contact info
First Floor, LL22 7AF, Abergele, United Kingdom
- 01745 822336
- support@personalised-jewellery.co.uk
- www.personalised-jewellery.co.uk
People also looked at
Beautiful necklace
I've been looking for a special personalised necklace for such a long time and I haven't seen one a like until now, thankyou so much this necklace means so much to me I love it. I would highly recommend
Birthday present
I purchased a necklace for my daughter's 18th Birthday. Arrived quickly and is beautifully engraved, I couldn't be happier.
Great service lovely item
Great service lovely item made my partner very happy would thoroughly recommend
Amazing value fantastic personalised gifts
The little arrived when they say that it would be delivered fantastic quality amazing prizes with definitely recommend the products from this seller as their stuff is absolutely exquisite
Quality baby bangle
Lovely baby bangle. Felt a bit apprehensive when ordering from a picture. Order was promptly confirmed. Due to Covid it was understandable it took a bit longer than expected to arrive
Delighted with the quality!
Easy
Easy. Very clear. Responsive and accurate.
Delivery on time
Would definitely use again
A really fantastic gift for my…
A really fantastic gift for my daughter. The engraving is really well done and the pendant really well thought out. Delivery was quicker than expected and wouldn't hesitate to recommend to anyone.
Split heart necklaces
Order arrived when expected and was as described on purchase. I am pleased with the necklaces and my husband was too. I bought them for our 30 Anniversary, and we are both in our 70s, so romance is still alive and well!
Would never use this company again!
Would never use this company again!! Point blank rude, I placed an order on in November, I hadn’t heard anything not even a confirmation email of my order- I then emailed the company 1st week of December and was told they was behind and my order would arrive in time for Christmas, along with other excuses was told my item was being dispatched that day then I didn’t hear anything- I waited until the 12th of December and asked why I still hadn’t received the item. Paula (person emailing me from other end) told me I was self untitled rude and that I’d been refunded that day. Still 4 days later still haven’t received my refund and upon request for proof of my refund as nothing added up still no proof and no response! It’s now past a month since I placed my order and I’ve not received the item nor my money back. Rude, thieving and when it’s something so sentimental damn right disrespectful!!! This company has no care or compassion in anything they do and they’re manners and customer service skills are terrible!! I asked for proof of my refund
And my there response was exactly this
Oh go away you self entitled person you’ve been refunded
Thanks
AVOID AT ALL COST I AM AND WILL CONTINUE TO TAKE THIS FURTHER!!!

Reply from Personalised Jewellery Ltd
Ordered a locket it wAs absolutely…
Ordered a locket it wAs absolutely beautiful and had been engraved perfectly I would recommend to anyone x
Happy enough took 4 weeks to arrive but was happy with it when it did finally get here
Took a while to arrive but happy with it when it finally got here.
I am extremely happy with the service…
I am extremely happy with the service and quality of the jewellery I have purchased. I had a slight hiccup with one of my items but contact the company and within 15 minutes it was all sorted after corresponding with a lovely lady named Paula and posted out to me. Personalised Jewellery I thank you so much, the jewellery I have purchased are more than beautiful.
Super fast service
Excellent company ordered yesterday and arrived today with free postage. Lovely locket of excellent quality.
Poor quality and lost money
Review on company website didn't appear so here we are.
Bought a skeleton pocket watch which was terrible quality. The minute and hour hand were so out of synch by 20 mins that you couldn't read the time. Also when you pressed the button the back opened first so difficult to hold and see the time. We did get a refund for the watch but lost the postage cost as apparently this was all normal! Dreadful.
(NB since had reply saying that the hand alignment problem was untrue which is itself incorrect. I have photographs. Also I have mentioned that I was refunded but had been told I would get the postage back as well which didn't happen.)

Reply from Personalised Jewellery Ltd
This necklace is absolutely beautiful I…
This necklace is absolutely beautiful I am very pleased with the quality and the engraving it’s just amazing. I really love it and can hardly wait to give it to my granddaughter at Xmas. I’m sure she will love it just as I do.
5* service
Quick delivery post order and high quality product. Recommend!
Lovely item
Easy to order. Good quality item. Nicely engraved. Packaged well and delivered in good time. Very pleased.
Personalised Baby Bracelet
Lovely bracelet and the company went above & beyond with personalisation to my order. Would highly recommend and I certainly would use again
It looks amazing,I can't wait to see my…
It looks amazing,I can't wait to see my daughters face on Christmas day,thank you.
Nice item delivered on time,good value.
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