Second time ordering from here. Very prompt and efficient service, locket arrived exact day that was promised. Lovely keep sake locket, engraved to my exact specifications. Will definitely use this c... See more
Personalised Jewellery Ltd
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See what reviewers are saying
Amazing communication, great delivery and absolutely beautiful double dog tag & chain engraved to my wishes. Nothing was too much trouble & would definitely use this company again in the future. Tha... See more
IGNORE BAD REVIEWS!!! - my best friend passed away and i wanted something ASAP engraved, i ordered a personalised heart split in two to leave one half with her and keep the other half, i am incredibly... See more
Perfect customer service. Extra fast delivery and amazing quality chains. I have bought a few of the split heart chains now for friends Aswell as one for myself and it is the most gorgeous keepsake wh... See more
Company details
Contact info
First Floor, LL22 7AF, Abergele, United Kingdom
- 01745 822336
- support@personalised-jewellery.co.uk
- www.personalised-jewellery.co.uk
People also looked at
+ Beautiful pendant
+ Beautiful pendant. Recipient was pleased. Speedy delivery in nice gift box.
- Chain is very thin for link to the pendant.
BEWARE!!
Ordered grad necklace took ages to arrive! Didn’t check it properly until it was time to gift wrap and give to my daughter. It had black marks front and back! Cannot believe they would send this out the way it was! The necklace itself is very flimsy and tacky! Absolute RIP off! Waste of £55! Can only think the marks would be off the engraving. Tried to clean it but marks would not budge. My husband took it to our local jewellers who managed to get the black marks out thankfully! When I contacted them to let them know all I got was I’m sorry but now that you have got a third party involved to get it cleaned we cannot do anything for you! Our jewellers only charged £5 to clean it and when I suggested they refund that at least he didn’t want to know. Would think twice before ordering from personalised jewellery!!

Reply from Personalised Jewellery Ltd
Just be careful
Just be careful! Bought a bracelet, returned it as broke, with pre paid label back in September. Cannot contact by phone (due to covid!). Cannot get answer via 5 emails. Thought maybe they had gone bust but see on reviews people still receiving items so that cannot be the reason. Probably going to have to go down small claims route which I could do without.

Reply from Personalised Jewellery Ltd
Necklace
I bought a silver pigeon necklace for a confirmation gift, it came quickly, it is beautiful, good quality engraved heart without error, I recommend it !!!
5 Stars
This is the third time I’ve bought something from Personalised Jewellery Ltd, I think that tells you how great the company and their products are.
Really please with the necklace I…
Really please with the necklace I bought for my wife.great service and quick post
Grandaughter christening bracelet
Easy to order quick delivery. It was beautiful in every way it's so pretty been asked were I brought it from.
Amazing customer service
Amazing customer service, beautiful dog chain - everything you could ask for - couldn’t recommend enough!
Purchased an engraved keyring as a…
Purchased an engraved keyring as a birthday present, the item was beautifully packaged and much better in real life. Will definitely order from this web site again.
Great service. Will use again
Excellent service and a beautiful product. I’d ordered the offset dogs tags with a poem engraved and the item was stunning. They hadn’t included the small chain for the offset tag but I received it the following day after I emailed about it. Will definitely use them again.
Beautiful little bangle and the…
Beautiful little bangle and the engraving was lovely very clear would definitely recommend it for a Christening or birthday present
Received christening bangle with lovely…
Received christening bangle with lovely engraving, it will be well received by my daughter for my granddaughter’s christening, great quality and fast service
Great personlised gift
Great personlised gift! The receiver was really happy with it!
Absolutely beautiful!
I wanted a keepsake present for our granddaughters 18th birthday, I wanted something traditional but different to the norm, I looked everywhere but I saw nothing that was different until I came across this site 'Personalised Jewellery,' and found the perfect present. This beautiful 'Necklace' and 'Key' was exactly what I was looking for, it is an absolutely beautiful piece of jewellery, I bought the Necklace in Silver but it does come in White Gold too. To suit our circumstances I needed the engraving changed a bit which they did without any problem at all, delivery was very fast and it all came in a lovely gift box. I am so impressed with this company, they did exactly what they said they would do, and our granddaughter loved her present, from start to finish it was a delight dealing with 'Personalised Jewellery.'
Do not buy off this seller
I bought a st. Christopher engraved chain as a special gift for my boyfriend as he was away to work away. He asked me if he could wear in the shower I said yes as it’s sterling silver. After a month the pendant is rusting and looks more like tin than silver. I contacted the seller and they sent me a video on how to clean jewellery. I don’t agree as the chain shouldn’t need cleaning and rather than give me a refund as the goods were not what was stated on the description they offered for me to send it back and clean it after a MONTH. I have contacted PayPal to get my money back as the seller is not doing so. Do not buy off this seller as it is upsetting that a personal gift goes rusty!!!

Reply from Personalised Jewellery Ltd
Exactly as expected
100% PLEASED WITH THE SERVICE AND…
100% PLEASED WITH THE SERVICE AND PRODUCT
THANKYOU
Still waiting
Was due to receive a chain today for a special birthday. DPD confirmed delivery today via text and email. Contacted DPD to see where my parcel was who told me they had not yet received it and to contact sender. Tried ringing sender but goes through to voicemail, tried emailing but no reply. Not a very happy customer!
Items not delivered!
Ordered 2 necklaces for my daughters as Bridesmaid presents and paid next day delivery. Four days later still not arrived and wedding is today. Have tried calling and emailing but can't get an answer. So upset with this company you have ruined a special moment on my wedding day.
Delightful babies bangle
Delightful sterling silver babies expandable bangle. Nicely engraved and attractive celtic design. Just perfect as a christening gift for our grandaughter. Make sure to leave time for engraving and delivery. Thanks.
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