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Beaver Pest Control Reviews 207

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 174 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and extensive knowledge. Many highlight the excellent service, noting the thoroughness of inspections and treatments, and the overall efficiency of the company. The customer service is frequently described as outstanding, with people appreciating the clear explanations and polite interactions. Reviewers also commend the quick response times and the high quality of the work performed. However, some customers experienced issues with communication within the company, mentioning a lack of clarity and occasional insensitivity from staff members. A few people also noted that the company's internal communication sometimes led to confusion regarding the specific pest problem being addressed.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting their helpfulness, efficiency, and... See more

Service

People report positive experiences with service. Customers consistently praise the responsiveness, knowledge,... See more

Customer service

Users describe positive interactions with customer service. Customers consistently praise the helpfulness and... See more

Response time

Reviewers highlight positive aspects of response time, consistently praising the quick reactions and... See more

Quality

Reviewers mention positive feedback about quality. Customers were satisfied with the thoroughness of the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great service. Quick appointment. Friendly and knowledgeable pest control expert. Good assessment of our situation- evidence of some but limited mouse presence in kitchen only. Traps not touched by mo... See more

Company replied

Rated 5 out of 5 stars

Easy and swift booking system through Beaver Pest Control.Had a great guy named Jeff. He turned up on time. I bombarded him with multiple questions in regards to mice. He was very knowledgeable and ex... See more

Company replied

Rated 5 out of 5 stars

Great company and clearly great at what they do, responsive customer service. Lovely visit from their engineer (forgot his name) but he was great. Spent a good effort identifying the issue and a com... See more

Company replied

Rated 5 out of 5 stars

Jake was very professional. Before starting the treatment in all 3 bedrooms, he checked everywhere and made sure to explain every step of the said treatment. He was efficient and also took the time in... See more

Company replied


Company details

  1. Pest Control Service
  2. Bird Control Service
  3. Drainage Service

Written by the company

Beaver Pest Control is an award-winning, specialist pest control provider offering nationwide coverage. Founded in 1990, we have over 30 years of experience delivering effective, reliable pest management solutions across the UK. We provide a comprehensive range of services to both residential and commercial customers, including pest control, bird control, wildlife management, and CCTV drain surveys. Our expert teams are also highly skilled in decontamination, proofing, and void clearance services, ensuring that all aspects of pest prevention and management are covered. We pride ourselves on using the latest technology and techniques to address pest-related challenges quickly and efficiently. At Beaver Pest Control, we are committed to maintaining the highest standards in the industry. As a registered RSPH Level 2 training centre, we ensure that all our technicians are fully trained and up-to-date with the latest best practices and safety standards. This allows us to deliver professional, reliable, and tailored solutions to meet the unique needs of each customer. Whether you're dealing with a pest issue at home, in a business, or across multiple locations, we work closely with you to ensure lasting solutions. As one of the UK’s leading providers, we take pride in our reputation for outstanding customer service and our commitment to eco-friendly practices. With Beaver Pest Control, you can trust that your property is in safe hands.


Contact info

4.8

Excellent

TrustScore 5 out of 5

207 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

After the horror of having rats in the…

After the horror of having rats in the vicinity Beaver Lodge brilliantly solved the issue and made me confident enough to climb down off the chair!

July 2, 2025
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Reply from Beaver Pest Control

Thank you for your feedback! We're so glad to hear that we were able to solve the rat issue and bring you peace of mind. We truly appreciate your trust in Beaver Pest Control and are happy to know you're feeling confident again!

Rated 5 out of 5 stars

Nothing but brilliant

Nothing but brilliant. Certainly know their stuff, cured our rat problem, and regular as clockwork visits.

July 8, 2025
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Reply from Beaver Pest Control

Thank you for your fantastic feedback! We're so glad to hear that we were able to resolve your rat problem and that our regular visits have met your expectations. We truly appreciate your trust in Beaver Pest Control!

Rated 5 out of 5 stars

Excellent from phone call to end of…

Excellent from phone call to end of service. Would highly recommend this company

July 7, 2025
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Reply from Beaver Pest Control

Thank you for your fantastic feedback! We’re so glad to hear that you had a great experience from start to finish. We truly appreciate your recommendation and are happy you were pleased with our service!

Rated 5 out of 5 stars

Very friendly staff member visiting our…

Very friendly staff member visiting our site and a very thorough job done. Thank you.

July 1, 2025
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Reply from Beaver Pest Control

Thank you for your feedback! We're so glad to hear that our technician was friendly and provided a thorough service. We truly appreciate your kind words!

Rated 5 out of 5 stars

Good service

Good and efficient service.
Beaver Rep very pleasant person.
Happy with information given when we ask questions about your service.

June 20, 2025
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Reply from Beaver Pest Control

Thank you for your feedback! We're glad to hear that you received good, efficient service and that our technician was pleasant and helpful. We truly appreciate your kind words and are happy to know you were satisfied with the information provided!

Rated 5 out of 5 stars

Dave Olsen is absolutely fantastic.

Dave Olsen is absolutely fantastic.
So calm & sensitive in his work with our residents, who have multiple support needs.
His visits each month are a core part of our service and we really appreciate all he does!

June 20, 2025
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Reply from Beaver Pest Control

Thank you for your wonderful feedback! We're so glad to hear that Dave Olsen has been such a positive and calming presence for your residents. We truly appreciate your recognition of his professionalism and the importance of his visits. We’ll be sure to pass on your kind words to Dave – thank you for trusting Beaver Pest Control!

Rated 5 out of 5 stars

Swift & Thorough

Thanks for the swift attention and excellent customer service from Monica and Rob McGuire!

June 13, 2025
Unprompted review
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Reply from Beaver Pest Control

Thank you for your kind feedback! We're so glad to hear that Monica and Rob provided swift attention and excellent customer service. We truly appreciate your kind words and will be sure to pass them on to both of them!

Rated 5 out of 5 stars

Beavers do what they say

Beavers are very punctual and when they say they will come and do something I am confident this will happen.

June 16, 2025
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Reply from Beaver Pest Control

Thank you for your feedback! We're glad to hear that our punctuality and reliability have earned your trust. We truly appreciate your confidence in Beaver Pest Control!

Rated 5 out of 5 stars

Professional, reliable, trustworthy

We have used Beaver Pest Control for our portfolio over the years and they are contracted to two of our buildings. The service is reliable, trustworthy and professional and we do not hesitate to recommend them. Link Estates

June 19, 2025
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Reply from Beaver Pest Control

Thank you for your continued trust in Beaver Pest Control! We're so glad to hear that our service has been reliable, trustworthy, and professional over the years. We truly appreciate your recommendation and look forward to continuing our partnership with you!

Rated 5 out of 5 stars

Highly recommended

We had a great experience with the company. We will recommend it to anyone having issues with bedbugs

June 23, 2025
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Reply from Beaver Pest Control

Thank you for your feedback! We're so glad to hear that you had a great experience with us. We truly appreciate your recommendation and are happy we could help with your bedbug issue!

Rated 5 out of 5 stars

The Honourable Society of Gray's Inn…

The Honourable Society of Gray's Inn have used Beaver Pest Control since 2022 and have found them to be very reliable, knowledgeable and professional and would highly recommend them.

June 16, 2025
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Reply from Beaver Pest Control

Thank you for your wonderful feedback! We're so glad to hear that you have been pleased with our service over the last few years. We truly appreciate your recommendation and look forward to continuing to work together!

Rated 5 out of 5 stars

Great work guys!

After the pest treatment by a helpful chap who took photos of underneath the sink etc. two slightly older workers/gentlemen came from Beaver Pest Control and did perfect mouse proofing, a meticulous job and Rob came back to pull out and plug back in my washing machine afterwards, which they HAD reconnected after proofing behind strongly and everywhere else we could think of/find. The overhaul that happened when the company transitioned again From Optivo (formally Veridian housing) to Southern Housing has proved to be a great success! Coordinated by Justina at the helm. Profound thanks all who were involved in changing my life for the better by finally solving my reoccurring thirteen year long onslaught with mice entering my kitchen in this listed subsiding house on the first floor, my flat! While I was recovering from long term illness (which was interrupted recently by temporary grave illness) it's really helping me on the road to full recovery and my ambition to study part time towards Q. T. S and relinquish my purpose in life to return to professional singing and work as a music teacher in main stream senior schools.

June 17, 2025
Unprompted review
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Reply from Beaver Pest Control

Thank you so much for your detailed and heartfelt feedback! We're so glad to hear that our team, from the pest treatment to the meticulous proofing, made a positive impact in resolving the long-standing issue. It’s wonderful to know that Justina and the team were able to assist you so effectively, and we’re truly grateful to have played a part in helping with your recovery. We wish you all the best as you continue on your path to full recovery and pursue your ambitions in music and teaching!

Rated 5 out of 5 stars

Reece

Reece - He is super nice, keeps me updated and send through precise reports.

June 20, 2025
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Reply from Beaver Pest Control

Thank you for your feedback! We're glad to hear that Reece provided excellent service, kept you updated, and sent thorough reports. We’ll be sure to pass on your kind words to him. We truly appreciate your feedback!

Rated 5 out of 5 stars

Always a great thorough service by…

Always a great thorough service by knowledgeable friendly helpful service team.

June 20, 2025
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Reply from Beaver Pest Control

Thank you for your kind feedback! We're so glad to hear that our team consistently provides thorough, knowledgeable, and friendly service. We truly appreciate your support and are happy to know you're satisfied with our service!

Rated 5 out of 5 stars

Great company I have used it a few…

Great company I have used it a few times now. All the people on the phone to the people on the ground are conscientious about their job & all helpful. Thank you Beaver

June 20, 2025
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Reply from Beaver Pest Control

Thank you for your wonderful feedback! We're so glad to hear that our team, both on the phone and in the field, has been conscientious and helpful. We truly appreciate your trust in Beaver Pest Control.

Rated 5 out of 5 stars
Beaver Pest Control logo

Reply from Beaver Pest Control

Thank you for your feedback! We’re glad to hear you had a positive experience with our customer service. We truly appreciate your kind words!

Rated 5 out of 5 stars

The technician was friendly and…

The technician was friendly and knowledgeable

June 18, 2025
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Reply from Beaver Pest Control

Thank you for your feedback! We're glad to hear that the technician was friendly and knowledgeable. We truly appreciate your kind words!

Rated 5 out of 5 stars

Quick responsive service

Quick responsive service, thanks guys

June 19, 2025
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Reply from Beaver Pest Control

Thank you for your feedback! We're glad to hear you had a quick and responsive experience. We truly appreciate your kind words!

Rated 5 out of 5 stars

Very efficient

Very efficient

June 17, 2025
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Reply from Beaver Pest Control

Thank you for your feedback! We're glad to hear that you found our service efficient. We truly appreciate your kind words!

Rated 5 out of 5 stars

Worth calling

Very friendly, gave me an advanced phone call as I didn't live at the address in question, great service throughout, would very much recommend them.

June 16, 2025
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Reply from Beaver Pest Control

Thank you for your kind words! We're so glad to hear that our service was helpful and that you were happy with the communication. We truly appreciate your recommendation and are always here if you need us!

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