Peter Barry Surveyors Reviews 739

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 136 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the staff's helpfulness, professionalism, and efficiency. Many appreciate the prompt responses and clear communication throughout the process, making interactions pleasant and productive. The thoroughness of the surveys and the detailed reports provided by the surveyors are frequently mentioned as key strengths. However, some customers reported issues with communication, including unreturned calls and slow responses, leading to a feeling of disorganization and lack of transparency. A few reviewers also noted that the survey reports occasionally missed critical issues or were delivered later than expected.

What people talk about most

Service

Reviewers mention positive feedback about service, highlighting the helpfulness, efficiency, and... See more

Staff

Users describe positive interactions with staff, consistently highlighting their helpfulness,... See more

Response time

Consumers find response times to be positive, with many praising the quick turnaround of reports and... See more

Customer service

Reviewers highlight positive aspects of customer service, with many praising the helpfulness, efficiency, and... See more

Customer communications

Clients share ambiguous opinions on contact, with many reviewers praising the prompt, pleasant, and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great service! Found Peter Barry via an AI search and couldn't be happier. They provided a very thorough RICS Level 3 survey for my Victorian flat in NW5. Communication was excellent throughout an... See more

Company replied

Rated 5 out of 5 stars

We found Peter Barry Surveyors via an AI search as we needed a party wall surveyor for a rather complex party wall rebuilding issue. Jaynell Mainoo handled our case and we are extremely happy with th... See more

Company replied

Rated 5 out of 5 stars

Our neighbour decided to make a planning application to build a two-story extension with the ground floor facing wall being built on the Party Wall boundary. From our first contact with PBS, through T... See more

Company replied

Rated 5 out of 5 stars

We are first time buyers, and our surveyor, David, was excellent. He had a phone call with us right after doing the inspection, and wrote a very thorough report with lots of photos. We had a few follo... See more

Company replied


Company details

  1. Chartered Surveyor
  2. Real Estate Surveyor
  3. Surveyor

Information provided by various external sources

Peter Barry is a well-established and highly respected multi office practice of Chartered Surveyors covering London and the inner M25 generally. For over 15 years, Peter Barry have been providing Valuations, Residential Surveys, Homebuyer Reports, Leasehold and Enfranchisement Valuations and Party Wall advice, making them continually ranked as the proven practice of choice for its clients. An often difficult and confusing process, is made that much easier and simpler, by the friendly and experienced team who are here to meet your specific needs. .


Contact info

4.8

Excellent

TrustScore 5 out of 5

739 reviews

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1-star

No history of asking for reviews

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Replied to 100% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Peter Barry Surveyors

Peter Barry did an excellent job on my survey. They were diligent and did a very thorough job including drone images of the roof and guttering. Turnaround time was prompt and they addressed all of my concerns. I would highly recommend.

April 23, 2026
Unprompted review
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Reply from Peter Barry Surveyors

Thank you for your review. We’re pleased to hear you found the survey thorough and appreciated the prompt turnaround.

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Rated 3 out of 5 stars

Survey fine, service meh

The team were competent and available fairly quickly but the survey was delivered after some chasing a day late. I also tried to arrange a brief 15 min call with the surveyor to talk through it, as was agreed beforehand. I was told he would call me but two weeks later I have not heard back. The survey itself looks complete and credible but the service around it is lacking and the price higher than local competitors.

April 9, 2026
Unprompted review
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Reply from Peter Barry Surveyors

Thank you for your feedback. We’re glad you found the team competent, but we’re sorry to hear the report was delayed and that you didn’t receive the follow‑up call as promised. This isn’t the level of service we aim for, and we appreciate you highlighting it so we can improve.

Rated 5 out of 5 stars

I instructed a Level 2 Home Report on a…

I instructed a Level 2 Home Report on a property in Saint Albans. I was satisfied with the clear communication / timeframe to delivery - from the initial estimate, call with the surveyor - to discuss my particular queries which I wanted more depth of attention and information during the survey itself so that everything is documented. Following the survey, I had more queries that were promptly explained and addressed. This resulted in a better understanding of the condition of the properrty and next steps required in terms of repairs/costs. Given how stressful the buying process can be having a reliable survey and advisor can really take some of the stress away. I would highly recommend.

April 14, 2026
Unprompted review
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Reply from Peter Barry Surveyors

Thank you for your detailed review. We’re really pleased the communication, survey process, and follow‑up support helped give you a clearer understanding of the property. It’s great to hear the Level 2 report and advice eased some of the stress of buying. We appreciate the recommendation.

Rated 5 out of 5 stars

Excellent

Very friendly, efficient and easy to deal with

April 25, 2026
Unprompted review
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Reply from Peter Barry Surveyors

Thank you for your review.

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Rated 5 out of 5 stars

I would highly recommend Peter Barry

I would highly recommend Peter Barry. I had a level 2 home survey carried out by David Breeze and had a great experience. David was extremely helpful through the entire process, talking me through the details of the report and answering all questions I had.

March 23, 2026
Unprompted review
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Reply from Peter Barry Surveyors

Thank you. We appreciate your recommendation.

Rated 5 out of 5 stars

Excellent service

We required a full survey report with valuation in short time. Peter Barry completed all requirements on time, accurately and with helpful recommendations. We would highly recommend this surveyor.

April 9, 2026
Unprompted review
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Reply from Peter Barry Surveyors

Thank you for your review. We’re pleased we could deliver the full survey and valuation promptly and that you found the recommendations helpful.

Rated 5 out of 5 stars

Professional and efficient

Very professional and efficient drawing up my Party Wall Award. Can definitely recommend and would use again.

April 23, 2026
Unprompted review
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Reply from Peter Barry Surveyors

Thank you for your review. We’re glad you found the party wall service professional and efficient, and we appreciate the recommendation.

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Rated 1 out of 5 stars

Disorganised and lacking transparency

I rarely leave detailed reviews, but given the cost and importance of this service, I feel it is worth sharing my experience.

Unfortunately, communication throughout the party wall process was extremely poor. It was consistently difficult to get hold of the surveyor or received any meaningful updates, leaving me unclear on progress for long periods.

I was not informed when the initial inspection of my neighbour's property was arranged, despite the surveyor acting for both parties. When the visit did take place, it became apparent that key details had not been properly reviewed in advance - the scope of works (loft conversion as well as extension) was not understood, and the neighbouring property's layout as two separate flats with different owners had not been identified. As a result, the survey could not be completed and had to be repeated later, causing unnecessary delay.

These issues could have been easily avoided with basic review of the plans provided and publicly available information, or simple communication with the parties involved.

Overall, the process felt disorganised and lacking in transparency. Given the level of fees involved, I expected a far more proactive and professional service with more equal representation across parties involved.

February 24, 2026
Unprompted review
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Reply from Peter Barry Surveyors

Thank you for taking the time to share such a detailed review. I’m genuinely sorry to hear that your experience fell short of the standard we aim to provide.
Clear communication and thorough preparation are essential parts of the party wall process, and it’s disappointing to learn that we did not meet those expectations in your case. You should have been kept informed throughout, and the initial inspection should have proceeded with full understanding of the scope of works and the ownership arrangements. The need to repeat the visit was an avoidable inconvenience, and I apologise for the delay this caused.
We are reviewing the circumstances you’ve described to understand exactly where our processes broke down and to ensure that these issues do not recur. Your feedback highlights areas where we must improve, and we take that seriously.
If you would be open to discussing your experience further, we would welcome the opportunity to address any outstanding concerns directly. Please feel free to contact us and we will ensure your enquiry is prioritised.

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Rated 5 out of 5 stars

The team were quick to respond and…

The team were quick to respond and support working with both myself and the neighbour to have a Party Wall award in place. A special thank you to Matthew Price and Maianh Nguyen for their professionalism and attention to the matter.

April 6, 2026
Unprompted review
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Reply from Peter Barry Surveyors

Thank you for your review. We’re glad the team were able to support both parties and appreciate your kind words about Matthew and Maianh.

Rated 5 out of 5 stars

PARTY WALL ACT

Katie explained clearly the purpose of the party wall act and her role as our surveyor.
She was pleasant, efficient, knowledgeable and kept us updated with developments.
Admin was handled cheerfully and efficiently by Trina in the B Stortford office.
No hesitation in recommending this company.

March 30, 2026
Unprompted review
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Reply from Peter Barry Surveyors

Thank you for your review. We’re delighted to hear Katie and Trina provided clear, efficient support throughout the party wall process.

Rated 5 out of 5 stars

Party wall for both Neighbours

I had a great experience working with Argash from Peter Barry Surveyors. From start to finish, he was extremely efficient, responsive, and professional.

What stood out most was how proactive he was — whenever he said he would follow something up, he did it straight away without delay. He kept things moving quickly, chased where needed, and made the whole process feel smooth and stress-free.

Turnaround times were very fast, and I always felt like things were under control. Communication was clear and consistent throughout.

Honestly, no complaints at all. If you want someone who is on the ball and gets things done properly and promptly, I’d definitely recommend Argash.

April 8, 2026
Unprompted review
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Reply from Peter Barry Surveyors

Thank you for your wonderful review. We’re delighted to hear how efficient and proactive Argash was throughout the process, and that his communication helped everything run smoothly.

Rated 5 out of 5 stars

It was a super easy

It was a super easy, well informed experience start to finish. The surveyor had to deal with a very tricky and fairly unique situation with one of my neighbours and did so professionally and fairly. The fees were as quoted despite the complications mentioned above delivered within the estimated timeframe. I would highly recommend PBS, and especially James Merewether AssocRICS MFPWS.

April 6, 2026
Unprompted review
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Reply from Peter Barry Surveyors

Thank you for your review. We’re pleased to hear the process went smoothly despite the tricky situation, and we appreciate your recommendation for James.

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Rated 5 out of 5 stars

Highly recommended

Highly recommended! I needed a surveyor to assist with a Capital Gains tax report regarding the value of a property in 2012. Responses to enquiries was efficient, good communication can be praised and timely delivery of the valuation in the time frame that they indicated from the start! Thank you Peter Barry Surveyors.

March 19, 2026
Unprompted review
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Reply from Peter Barry Surveyors

Thank you for your review. We’re glad to hear the communication and valuation process were efficient and delivered within the expected timeframe.

Rated 5 out of 5 stars

James was super helpful

James was super helpful, efficient and professional. I would definitely recommend.

March 30, 2026
Unprompted review
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Reply from Peter Barry Surveyors

Much appreciated!

Rated 1 out of 5 stars

False marketing and untrustworthy

Be careful of this company. This company unfortunately sends fraudulent letters to solicit business - which can be quite dangerous and cause conflicts with neighbours.
They sent a letter to me alleging that our neighbours are undertaking construction work and hence we should engage their services for PartyWall work (which I neighbours would be obliged to pay work). Completely false marketing and untrustworthy company. Avoid.

March 4, 2026
Unprompted review
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Reply from Peter Barry Surveyors

Thank you for taking the time to share your feedback. We’re sorry to hear that our letter caused concern.

To clarify, the letter you received simply advised that your neighbours had recently submitted a planning application which appears to include works covered by the Party Wall etc. Act 1996. At this stage, we have only reviewed the description of the proposed works. As stated in the letter, at no cost or obligation to you, we would be happy to obtain the plans from the planning portal and provide a summary of how you and your property may be affected.

Our intention is never to mislead or cause any difficulty between neighbours. We aim to ensure homeowners are aware of potential works nearby and understand their rights under the Act.

If you would like us to review the application in more detail or if you have any further concerns, we would be happy to help.

Kind Regards

Matthew Price MRICS FFPWS | PETER BARRY SURVEYORS

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