Petradar Reviews 

654
•
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 102 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally efficient service, wonderful poster creation tools, and compassionate advice provided during stressful times. People note that the digital platform is very simple to navigate and successfully helps spread awareness to reunite missing pets with their worried families. However, some people mentioned that social media engagement was disappointing and they received zero results after paying for promotional packages. A few other people also felt that the website resources were quite frustrating to use and online support forms failed to work properly on various devices. Consumers additionally noted that sponsored posts lacked editability and external advertising platforms showed no active broadcasts.

What people talk about most

Service

People report positive experiences with service, frequently highlighting the fast-acting approach, helpful... See more

Website

Customers had mixed feelings regarding the website, with many praising the user-friendly design and helpful... See more

Customer service

Customers consistently note positive experiences with customer service, describing the team as very... See more

User experience

Reviewers express great satisfaction with the user experience, highlighting an excellent and easy to use... See more

Social media

Consumers find social media to be ambiguous, with people reporting mixed results regarding online campaigns.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Petradar delivers excellent communication around lost pets. Posters, social media ads, a dashboard, everything one needs to keep an eye on spreading the news about their pet. In the end my cat was f... See more

Company replied

Rated 5 out of 5 stars

Excellent service, Simba was found nearby. The person contacted PerRadar through the QR code which meant I could contact the finder who helped us retrieve Simba. Whoever needs this service will not be... See more

Company replied

Rated 5 out of 5 stars

I took a chance on this website and I’m glad I did. After talking with some neighbors in my neighborhood, they did make me aware that they had seen the post that was made by this company so everyone w... See more

Company replied

Rated 5 out of 5 stars

PetRadar helped us be reunited with our lost cat after more than 2 weeks. The printable poster and QR code elicited a number of responses after we put these up around the neighborhood. There was also... See more

Company replied


Company details

  1. Animal Protection Organization

Written by the company

For people with a missing pet that don’t know what to do, we help you every step of the way. Instead of only putting posters and hoping for the best, we also pro-actively alert thousands of your neighbors with digital alerts. Note: Beware of Impersonators! We’ve been made aware of scammers impersonating PetRadar, using our logo and contacting pet parents directly. Please know that we will never reach out via Facebook messenger, unofficial emails (like Gmail) or request payments. All our communications come from @petradar.org and services are registered exclusively via our website.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

654 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 95% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.3

All reviews

(654)

158 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great surport

Great surport

July 14, 2026
Unprompted review
Petradar logo

Reply from Petradar

Hello dear John,

Thank you so much for your review! 🧡 We're delighted that we could be there to support you during such an emotional time.

We wish you and your fur baby many happy, healthy years together and hope every adventure from here on is a happy one. 🧡

Warm regards,
Alexandra 🐾

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Rated 5 out of 5 stars

Support and hope. Keep looking

The support I was given and the information about the behaviour of cats. Also I like the printable poster which I have used.

July 3, 2026
Unprompted review
Petradar logo

Reply from Petradar

Hello dear pet parent,

Thank you for leaving such a thoughtful review. 🧡 We're so happy to know that your search ended with your cat safely back home, and we truly appreciate you taking a moment to share your experience with others.

We wish you and your fur baby a lifetime of happy moments together!🧡

Warm regards,
Alexandra 🐾

Rated 5 out of 5 stars

The support and knowing I wasn't on my…

The support and knowing I wasn't on my own .

July 14, 2026
Unprompted review
Petradar logo

Reply from Petradar

Hello dear Catriona,

Thank you so much for your kind words and for taking the time to leave us a review. 🧡
Knowing that we could help you feel supported during such a difficult time means a great deal to us.

We wish you and your beloved pet many happy, healthy years together and hope you enjoy every moment!

Warm regards,
Alexandra 🐾

Rated 5 out of 5 stars

Fast acting service got the word out…

Fast acting service got the word out about lost dog .
Found within 3 hours.
Thanks 🙏 so much

July 9, 2026
Unprompted review
Petradar logo

Reply from Petradar

Hi dear JC,

Thank you so much for your wonderful review. 💛
Stories like yours give hope to so many other pet parents who are still searching for their beloved companions. 🙏

We wish you and your dog many happy, safe adventures together for years to come!

Kind regards,
Alexandra 🐾

Rated 5 out of 5 stars

Amazing website!

My cat went missing at a point where we had no money so having an option that would support us in finding her that was free was amazing. Being able to see other cats that were missing in my area made me feel like I wasn't alone in my search. I love that it shares success stories aswell, it made me very hopeful that she would come home. The missing poster idea is perfect! Alex fixed any issues I had downloading the poster very quickly aswell.

June 29, 2026
Unprompted review
Petradar logo

Reply from Petradar

Dear Mrs Brown,

Thank you so much for taking the time to leave such a kind review. 💛

We're so happy that we were able to support you during such a difficult time, and it was also my pleasure to help with the poster 🫂.

Thank you again for your lovely words. Wishing you and your furry friend all the very best, and if you ever have suggestions on how we could make PetRadar even better, we'd always be happy to hear them! 💛

Warm regards,
Alexandra 🐾

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Rated 5 out of 5 stars

The process is very efficient

The process is very efficient. The team is collaborative.Thanks.

June 27, 2026
Unprompted review
Petradar logo

Reply from Petradar

Hello Tim,

Thank you very much for taking the time to leave us a review. 💛

We're glad to hear that you found the process efficient and had a positive experience. Thank you as well for your kind words about our team.

We wish you and your pet all the very best. 💛🤗

Warm regards,
Alexandra 🐾

Rated 4 out of 5 stars

Great Service

The ease of using the service to create a pertinent message in the searching of my precious pet.

June 24, 2026
Unprompted review
Petradar logo

Reply from Petradar

Hello Rekha,

Thank you so much for taking the time to leave us a review. 💛

We're really happy to hear that that you found the service easy to use and that you were able to create your search without any hassle.

We wish you and your precious all the very best. 🐱

Warm regards,
Alexandra 🐾

Rated 5 out of 5 stars

Yes you are right

Yes you are right

June 16, 2026
Unprompted review
Petradar logo

Reply from Petradar

Hello Sri,

Thank you for taking the time to leave a review 😊

Wishing you and your pet all the very best, and of course we're always here if you ever need us again 🙏

Warm regards,
Alexandra 🐾

Rated 5 out of 5 stars

Great App for lost pets

Great App for lost pets
Very helpful site
Lots of advice to find your pet

June 7, 2026
Unprompted review
Petradar logo

Reply from Petradar

Hi dear Janice,

Thank you so much for taking a moment to leave a review 💛

We're grateful that PetRadar could be a helpful resource for you during that time. Reviews like yours remind us why this work matters so much 💛

Thank you again for your kind words, and we wish you and your furry companion all the very best!

Alexandra 🐾

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Rated 5 out of 5 stars

I'm extremely glad this service exists…

I'm extremely glad this service exists - Didn't ease the stress but gave me hope. We are very lucky to live in a place with a great local community, anything could have happened.
Marley is well and at home! Thank you x

June 7, 2026
Unprompted review
Petradar logo

Reply from Petradar

Hi Jinx,

Thank you so much for your kind and honest review 💛

I think many pet parents will recognize exactly what you describe. When a beloved pet goes missing, the worry can feel overwhelming 😔 No service can take that stress away completely, but knowing that there are people and tools available to help can sometimes make those difficult days feel a little less lonely🙏

And of course, the best part of your story is that Marley is safe and back home where he belongs 😊 There is nothing we love hearing more.

Thank you again for your kind words, and please give Marley an extra cuddle from all of us 💛

Alexandra 🐾

Rated 5 out of 5 stars

Great site for support and awareness

Easy to use site, great advice and support

June 6, 2026
Unprompted review
Petradar logo

Reply from Petradar

Hi dear Paul,

Thank you for taking the time to leave us a review 💛

Losing a pet can make the world feel very overwhelming 😔 So it means a lot to know that PetRadar was able to be a helpful companion during that journey.

Thank you again for your kind words and for trusting us to be part of your search 🙏

Wishing you and your furry friend all the best 💛
Alexandra 🐾

Rated 1 out of 5 stars

I was taken advantage of and lied to

I was bamboozled. I was an idiot. Don’t make the same mistake by dumping money into a scam when you’re sad and desperate to find your pet. It’s been over a week with zero results. I didn’t expect much but for the amount of money I paid this is absurd. The posters are at best something my child could make. I’m upset about my cat still missing, but the lies and false hope are worse. I have multiple people in the paid for area and not a single person has received a notification from PetRadar. Don’t get scammed like I did.

May 29, 2026
Unprompted review
Petradar logo

Reply from Petradar

Hello Elizabeth,

We're sorry your cat is still missing and we understand how heartbreaking this experience is. However, we want to address your review because the claims being made are simply not accurate.

We are a small team that dedicates itself fully to helping pet families. Everything within our control we offer completely free: the QR code poster, the website listing, the sighting form and all of our support. The only paid service is the social media advertisements, because we pay Meta to run them, just like any business that advertises.

When you say "no one received a notification", this points to a fundamental misunderstanding of how advertising works. Our ads are not notifications. They function exactly like the sponsored ads you see while scrolling on Facebook or Instagram. They appear in users' feeds, stories, reels and marketplace. This is how all digital advertising works, for every company in the world, not just PetRadar.

You can in fact verify our ads independently. Meta provides a transparency tool called the Facebook Ad Library which shows every active advertiser and every ad currently running. We are a registered advertiser and our campaigns are publicly visible there.

Regarding the posters, they are designed in a clean, professional format to maximize readability and recognition, and include a QR code specifically to protect your personal information from scammers and prank callers. If your child can produce something that is both visually clear and protects pet owners' privacy in this way, we're genuinely happy to hear that 🩷.

We're sorry that the search hasn't produced results yet, but please know that calling us a scam is unfair to the team that works every single day to help families like yours. We sincerely hope your cat is found safe very soon 🐾

Warm regards,
Alexandra🐾

Rated 5 out of 5 stars

Gave me so many tips and motivation to…

Gave me so many tips and motivation to keep up our search. Our baby was found 6 days after she went missing, because this page encouraged us to keep up our search and to spread the word

May 31, 2026
Unprompted review
Petradar logo

Reply from Petradar

Hello Laura,

Thank you so much for this kind review💛

Six days of searching takes so much strength, and the fact that you kept going is what brought your baby home. That determination is all you! We're just so happy we could be there with tips and encouragement when you needed it 🙏

There's truly no better feeling than hearing about a happy reunion. Enjoy every cuddle and every moment together, and remember we're always here if you ever need us again! 😊

Warm regards,
Alexandra 🐾

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Rated 5 out of 5 stars

The assistant is superb

The assistant is superdb, the site is well designed and what they do is invaluable. You can pay for exposure but what you get for free is amazing already.

May 28, 2026
Unprompted review
Petradar logo

Reply from Petradar

Hello Marc,

Thank you so much for your kind words, they truly mean the world to us 💛

Helping pet parents is what drives our entire team every day, and knowing that the free resources alone made a real difference makes it all worth it 🙏

We're so glad we could be there for you and your pet 💖

Warm regards,
Alexandra 🐾

Rated 5 out of 5 stars

It was very worrying when our cats went…

It was very worrying when our cats went missing. Knowing Petradar was there was so reassuring for us.
They both found their way home again but knowing Petradar was available really did help

May 25, 2026
Unprompted review
Petradar logo

Reply from Petradar

Hello dear Lisa,

Thank you so much for sharing this💛

There's nothing quite like the worry of having a pet go missing, and we're so glad that just knowing we were there gave you some comfort during such a stressful time 🙏

We're absolutely thrilled that both of your cats made their way back home safely. Enjoy every cuddle and every purr, and remember we're always here if you ever need us again 🐾

Warm regards,
Alexandra 🐾

Rated 5 out of 5 stars

Easy and fast help

May 26, 2026
Unprompted review
Petradar logo

Reply from Petradar

Hello Martin,

Thank you so much for taking the time to leave this review! 😊

We're so glad we could be there for you quickly when you needed it🙏

Wishing you and your pet many happy moments together! 🐾

Warm regards,
Alexandra 🐾

Rated 5 out of 5 stars

Lifesaver resource!

I was absolutely distraught having lost my baby, but I was so thankful that this service exists to spread awareness and in helping me get my baby home!

May 26, 2026
Unprompted review
Petradar logo

Reply from Petradar

Hello dear Bianca,

Thank you so much for taking the time to share this 💛

We're so glad your fur baby is safely back home where they belong. Enjoy every moment together! And remember, we're always here if you ever need us again, though we hope it won't be for the same reason 😊

Warm regards,
Alexandra 🐾

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Rated 1 out of 5 stars

scam

My cat is lost, I paid Petrader for nearly 9000 views. Just received an email that it reached all those views which is a lie! I live in that area, and only I saw the add. No one around saw it and there isnt a way Petrader provides to see if and who the adds truly reach. Its a scam.

May 24, 2026
Unprompted review
Petradar logo

Reply from Petradar

Hello dear Carmel,

We're truly sorry to hear your cat is still missing. We genuinely hope she is found safe and sound very soon 🙏

We do want to address your concerns openly and honestly, because we take feedback like this very seriously.

The views reported in your email are real impressions verified directly by Meta's advertising platform, and not numbers we generate ourselves. We have no ability to inflate or fabricate these statistics as they come directly from Meta's systems, the same platform used by every major brand advertising on Facebook and Instagram.

Regarding not seeing the ad yourself and your neighbors not seeing it either - this is not unusual. It's actually great that an ad is seen by people who don't know your pet is missing instead of wasting views on those who already now the situation. And not every person in an area sees every ad, and this is simply how digital advertising works, for every company that uses it worldwide.

We also want to address the scam concern directly. Everything that is within our control, we offer completely free of charge. The QR poster, the website listing, the sighting form, all of our support and time... free. The ads cost because we pay Meta to run them. We have no interest in taking advantage of pet owners in distress. Quite the opposite. Our mission is to be there for pet owners during one of the hardest moments they can go through, and that is something we take to heart every single day 💛

Warm regards,
Alexandra 🐾

Rated 5 out of 5 stars

Support and comfort

Their encouragement along with practical tips, help me feel that I wasn’t so alone at a very dark time. Excellent support and comfort !

May 17, 2026
Unprompted review
Petradar logo

Reply from Petradar

Hello Marion,

Thank you so much for taking the time to leave this review 😊💛
Knowing that we were able to offer some comfort and guidance during such a hard time means absolutely everything to us.

We're so glad your beloved pet is safely back home where they belong. Enjoy every moment together! 💛

Warm regards,
Alexandra🐾

Rated 4 out of 5 stars

Poster was really useful and helped…

Poster was really useful and helped with getting the word out. It was thanks to the posters that we found our lost cat as this sparked conversations when putting them up.

Some of the emails I received almost seemed a bit negative and made me feel a bit hopeless. If you are sensitive it may be an idea to not read them.

May 6, 2026
Unprompted review
Petradar logo

Reply from Petradar

Dear Danielle,

Thank you so much for taking the time to leave this thoughtful feedback. And most importantly, I’m very happy your cat made it back home safely!

It’s really interesting and helpful to hear your perspective about the emails too 🙏 Some people find comfort and motivation in supportive messages during the search, while others, especially when emotions are already very raw, can experience them quite differently 😔
So genuinely, thank you for mentioning it so honestly and kindly. Feedback like this really helps us improve and better understand how differently people experience these situations.

Wishing you and your kitty many peaceful and happy moments together now 😊💛

Alexandra 🐾

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