PharmEasy Reviews 207

TrustScore 1 out of 5

1.1

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Review summary

Created with AI, based on recent reviews

Most reviewers were let down by their experience overall. Many customers expressed significant dissatisfaction with the service, including issues with order fulfillment and product delivery. People frequently encountered problems with delayed deliveries, with some orders for essential medicines being significantly behind schedule. Reviewers also reported receiving incorrect or damaged products, and in some cases, items were missing from their orders. A significant number of consumers also found the customer service to be unhelpful and unresponsive, often struggling to get clear answers or resolutions to their complaints. Issues with refunds for returned or undelivered items were also a common concern among users.

What people talk about most

Order

Reviewers highlight negative aspects of order. Many customers experienced significant delays, with some... See more

Delivery service

Users describe negative interactions with delivery services, consistently reporting significant delays and... See more

Product

Reviewers express strong dissatisfaction with products. Many customers report receiving damaged, incorrect,... See more

Customer service

Consumers express significant dissatisfaction with customer service. Many reviewers report issues such as... See more

Service

Clients share negative opinions on service, consistently reporting pathetic and irresponsible handling, poor... See more

Reviews shaping this summary

Rated 1 out of 5 stars

I understand delays but why do these people keep extending the delivery date by one day each time I complain? From 14 to 15 --16--17--18--19? Who do they think they are fooling? And then these guys h... See more

Rated 1 out of 5 stars

Pathetic 3rd Class Service. Medicines delayed by more than 2 weeks. Neither are they delivering nor are they cancelling the order. I did a google search and found so many customers facing same or... See more

Rated 1 out of 5 stars

Fraud company! I ordered 3 items of ₹3,354 but did not receive any of them. Instead, PharmEasy sent me only 2 strips of Vitamin C tablets I never ordered. After repeated follow-ups, they gave contradi... See more

Rated 1 out of 5 stars

I think no real staff is working at PharmEasy — it feels like only chatbots are running everything! No one takes responsibility or works on major issues. They just keep raising tickets again and ag... See more


Company details


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1.1

Bad

TrustScore 1 out of 5

207 reviews

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Rated 1 out of 5 stars

I ordered box of 50 AccuCheck Guide…

I ordered box of 50 AccuCheck Guide Test strips and they sent me a box with expiry date of 4 mths from the time I received. There is no customer complain/email or returns on their website and no correspondence between them. The only tel no I found was in their application to talk to a person instead of computer. After talking to them it seems that they DON'T CARE although I told them this is not a hospital and I'll be using hardly about 8 stips in a month.

March 9, 2026
Unprompted review
Rated 1 out of 5 stars

This conpany just scammed me today

This conpany just scammed me today. I ordered medicine worth 1000/-. Then i got a call from their staff that 1 medicine is not available they will same medicine but different brand i said okay. Then another call they offered me a free jamun karela juice and some flax seeds. The women said its free so i said okay. Now i got the order. 2 medicine is missing worth 500/-. And they not refunding me saying the offer was if the bill is more then 1000/- but since now they canceled two meds the bill ks 500 and the the crap they giving me for free is now 500/-. So total 1000/-. What the fk?

March 2, 2026
Unprompted review
Rated 1 out of 5 stars

Pharmeasy is a worst medicine delivery…

Pharmeasy is a worst medicine delivery company they never provide medicine on time as per the estimated delivery date
Always delayed for more than two to three days.
They don't have medicine in their stock/ warehouse and giving false commitment for delivery.

February 28, 2026
Unprompted review
Rated 1 out of 5 stars

zero customer support

zero customer support, waste of time and money,, pharmasist deliberatly changes your medicine company without even informing you and for this customer support is zero, they will say cancel your order and re order instead of taking any action against them, waste of time , thet will forcefully ask you to take this mixture take that protine, they will irritate you all the time, dont waste your time in this useless app and on this useless people

February 26, 2026
Unprompted review
Rated 1 out of 5 stars

Pathetic service

Pathetic service. Don’t buy it online. Delivery of medicine never be on time.. in case of emergency patient will keep waiting only for delivery. Additionally no one is answering the calls.. better to buy medicine from physical store. Customer care respentative never ans the calls. If you can’t delivered on time than stop running your stupid business.. this is medical filed not shopping for cloth that dealy would be fine..

February 23, 2026
Unprompted review
Rated 1 out of 5 stars

Extremely pathetic service

Extremely pathetic service . Order is delayed and and at the very last minute instead of asked quantities of 10 I got only only 1 . That to after struggling with them online to find information .

An absolute waste of time and money . Best to avoid them !

February 20, 2026
Unprompted review
Rated 1 out of 5 stars

My order no is 6499451 for lab test and…

My order no is 6499451 for lab test and sample collected on 18-02-2026 at 6AM. But still as on 19-02-2026 I am waiting for my full report. At the time of booking they show 8-9 hour time frame for reporting. Very un professional working of this App.

February 19, 2026
Unprompted review
Rated 1 out of 5 stars

Very bad customer service and website

Very bad customer service and website. They will just take your money and won’t provide you the refund back. Without providing the proof they will tell you that the product is used. Very bad customer care services they had. Use Apollo instead of this at least they will listen

February 18, 2026
Unprompted review
Rated 1 out of 5 stars

Bakwas service hai

Bakwas service hai
prepaid order kiya tha
Na product de rahe hai
Na payment refund kr rahe hai
Koi is site pr order na kare galti se bhi

January 24, 2026
Unprompted review
Rated 1 out of 5 stars

Long delay in their delivery

They claim to deliver in 2-3 days but after you purchase the drugs, they change the delivery time to 10+ days and there is nothing you can do about it. Absolutely shameless in their business tactic.

If it was any other country, they would be sued into oblivion but since we have a pathetic judiciary and law and order, we have to deal with their scammy business

January 11, 2026
Unprompted review
Rated 1 out of 5 stars

Unrealistic delivery schedules

While ordering, it said items will be delivered today, but on checking order status later it reflected order to be delivered 3 to 5 days later than originally stated.

Not encouraging to order medication in future.

January 14, 2026
Unprompted review

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