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Phoenix Motorcycle Training Reviews 

9,372
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 1,124 reviews, reviewers overwhelmingly had an excellent experience with this company. Customers consistently praise the staff and instructors for their helpfulness, patience, and extensive knowledge. People frequently highlight the clear, comprehensive instructions and a supportive learning environment that builds confidence. Many found the overall service outstanding, making the experience enjoyable and stress-free, often leading to successful first-time passes. Instructors are genuinely caring, going above and beyond to ensure students become safe riders, supported by top-of-the-range bikes and well-organized training. Reviewers appreciate the positive atmosphere, feeling at ease and supported throughout their training journey, even when initially nervous.

What people talk about most

Staff

People report positive experiences with staff, consistently praising the instructors and office personnel for... See more

User experience

Customers had positive experiences with user experience, consistently praising the well-organized training... See more

Instructions

Reviewers highlight positive aspects of instructions, consistently praising the professionalism, patience,... See more

Service

Consumers find service to be positive, with many reviewers expressing satisfaction and appreciation for the... See more

Product

Customers consistently note positive experiences with the product, highlighting the quality and maintenance... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My 3rd time doing a CBT and whilst the general content was the same I want to highlight Nic MacMillan my instructor. He was clearly experienced and kept the training flowing. Even though he had 3 trai... See more

Company replied

Rated 5 out of 5 stars

Great experience! Ci put me, a very nervous-never been on a bike before-scaredy cat, at ease and explained everything clearly along the way. I left feeling very proud of myself and holding a CBT certi... See more

Company replied

Rated 5 out of 5 stars

It was my first CBT and I found the instructors to be extremely helpful and patient. I was made to feel at ease practicing at the base and during my trip on the roads corrections I needed to make w... See more

Company replied

Rated 5 out of 5 stars

Phoenix Chippenham provide Top Notch Motorcycle Training. I took a DAS course at Chippenham and can't say enough good things about the experience. Lisa on the admin side was on top of bookin... See more

Company replied


Company details

  1. Motorcycle Driving School
  2. Motorcycle Dealer

About Phoenix Motorcycle Training

Written by the company

Phoenix Motorcycle Training is the UK’s Highest Rated Training School, providing quality motorcycle lessons at competitive prices across the UK. All motorcycle instructors are trained to Level 3 Motorcycle Rider Training Instructor (MRTI) level. Riders who train with us benefit from our adaptable and supportive training techniques.

Our motorcycle training centres offer motorcycle CBT courses, CBT renewal training, motorcycle training for Mod 1 and Mod 2 of the UK motorcycle licence test and teach students how to ride a motorcycle safely, confidently and competently on UK roads. With motorcycle training schools across the UK, there is sure to be a training centre near you!

When you learn to ride a motorbike with us, you’ll reach test standards in the shortest and most cost-effective way possible.

Contact info

Promotion box for Phoenix Motorcycle Training

Compulsory Basic Training (CBT)

CBT is where your motorcycling journey starts! Courses from £170

4.9

Excellent

TrustScore 5 out of 5

9K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 78% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(9,372)

1,028 reviews in the last 12 months

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Rated 5 out of 5 stars

CBT course

I would like a Big thanks for Phill, Kate and Pinky for today CBT course. Wonderful guys made my day stress free. I really enjoyed the course thanks to them. Highly recommended

June 30, 2026
Unprompted review
Rated 5 out of 5 stars

Did my CBT training today

Did my CBT training today. Really great experience and Jorge is an amazing instructor. His instructions were very helpful and clearly. Highly recommended

June 30, 2026
Unprompted review
Rated 5 out of 5 stars

Its all about the instructor

Its all about the instructor, Ben was awesome, patient, and very thorough. You can see and hear he is passionate about bikes. Extremely friendly too...if you're going to learn come here.

June 30, 2026
Unprompted review
Rated 5 out of 5 stars

Instructors were great

I did a Try Ride and a pre-CBT before my actual CBT, all with Phoenix. These courses really helped and gave me great confidence. Liam and David were both really supportive and they never made me feel stupid! I would highly recommend Phoenix to anyone.

June 26, 2026
Unprompted review
Rated 1 out of 5 stars

The worest training center ever

The worest training center ever
I do not recommended this place if you want your money.

Instructor
Stuff
Policy and terms

June 26, 2026
Phoenix Motorcycle Training logo

Reply from Phoenix Motorcycle Training

Thank you for taking the time to share your feedback. We’re genuinely sorry to hear that you felt disappointed with your experience, as we aim to provide supportive, professional training for every student.
We’re pleased to see from your instructor’s report that you successfully completed your CBT session and demonstrated solid riding ability—particularly your engagement during training, good road sense, and strong control on the pad. We also appreciate the effort you made in working through some communication challenges over the radio, which is not uncommon as radio technology on bike to bike is not the clearest.
Your comments regarding our instructors, staff, and policies are taken seriously but from your feedback we cannot work out what your issues are, as nothing was highlighted at the time. Please can you contact us directly at bookings@teachmetoride.co.uk with more information as your general comments don’t match that of the vast majority of others.

Once again congratulations on completing your CBT with Phoenix

Rated 5 out of 5 stars

Jon was an absolutely fantastic…

Jon was an absolutely fantastic instructor. Very patient, very encouraging. He was incredibly conscious of the fact we were CBT'ing on the hottest day of the year in 42 degree heat and allowed for lots of water breaks and took the classroom sessions in the shade rather than the hot classroom. Highly recommend Phoenix and Jon for completing your CBT. Hopefully will get him for when I book in for my full license

June 26, 2026
Rated 5 out of 5 stars

They’ll get it done!

Tackled the heatwave during my cbt and lost, came back for a special continuation provided by trainer Ben who was brilliant. Patient, kind and a great attitude, I was in fantastic hands and felt confident. Thanks to the Pheonix office team and Ben for all their incredible support. Don’t pass up the chance to learn with these guys!

June 26, 2026
Unprompted review
Rated 5 out of 5 stars

All good

All good, Dave is a great instructor and a nice person. All was well organised and everything was done meticulously

June 19, 2026
Rated 5 out of 5 stars

Fantastic team

The whole team from the office to the trainers are fantastic. Friendly and easy to talk to and accommodating around dates when making a booking. The trainers all have their own approaches but are consistent with the quality of training and their patience is very helpful for those who might not immediately get to grips with the controls, will be recommending to anyone who tells me they want to get their bike licence!

June 19, 2026
Rated 5 out of 5 stars

Had a great experience

Had a great day with Martin completing my CBT the other day. Despite the insane temperatures on the day Martin and Lee went above and beyond to ensure me and the other lad were comfortable and able to complete the course safely. The experience and professionalism they both show is second to none and make learning enjoyable and easy. Thank you!!

June 24, 2026

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