Extremely helpful staff. Competitive pricing and timely response and action. They listen and provide appropriate advice, suggestions and a preferred course of action. Also willing to fix my stuf... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Ordered Acer Aspire 7 laptop. Company Website was easy to use and find product wanted. Price was the second best I could find for product but ended up buying via their eBay site using a 10% off eBay v... See more
:) phoneinc Just as the "Golden Rule" of Business should be that "The Customer is Always Right" because if there is no customer then there is no business. Simple! There are rare exceptions t... See more
Ordered this phone,arrived in record time. first time novice user of mobile phone and needed lots of instruction and assistance to help me navigate my way into this new device.Most impressed with the... See more
Company details
Information provided by various external sources
At :)phoneinc, we believe everyone has a unique view of the world. And it is through communication that we express ourselves with others. Our mission is to provide easy access to great communication tools that help you express yourself visually, verbally and virtually to create lasting relationships. Whether you are a company on a mission to make people's life better with your products and services; or an individual sharing life moments with friends and family; or even total strangers with similar beliefs, we keep you connected! :) Express yourself Verbally: We provide quality services to recommend and supply the latest communication equipment and mobile devices in a one stop shop, along with our repair service so you will never miss a call. We keep you talking :) Express yourself Visually: We understand mobile devices for you are not just a tool, but also a fashion statement. It is your most personal possession and we know you wanted to look the best. We have a wide range of fashion accessories that will enhance the appearance, durability, and functionality of your beloved device. :) Express yourself Virtually: Sometimes, a picture is worth a thousand words. And sometimes, a message is more powerful than conversations. We help bring these powerful way of expression to you anytime, anywhere with our mobile devices, SIM plans, mobile broadband. We keep you connected.
Contact info
802-806 Pacific Highway, 2072, Gordon
- 1300886233
- Sales@phoneinc.com.au
- phoneinc.com.au
Very bad, I won't order ever again
Fake battery and they charged me for postage of return. Really?
November 10, 2016
Unprompted review
Reply from :) phoneinc
We only sell original battery in sealed retail package. For return postage, they are covered by PayPal, let us know if you didn't claim the return postage, we can assist you.
Advertisement
Outstanding Service And Range
You will not find this kind of service from the big boys, and it's more cconvenient than eBay. Do not hesitate to buy from here.
November 10, 2016
Unprompted review
Fabulous service
Received purchase promptly. Discovered an item purchased was missing an item, that was included in the advert. Contact was easy and pleasant, they dispatched the missing item the next day and I received the missing item within a day or two. Very happy. Will definately be back. After pay is also a fantastic option!
November 10, 2016
Unprompted review
Amazing service, but website need work.
Amazing service and very fast turnaround times once ordered.
Website need work. Stock levels need to be shown on the website so people don't order out of stock items. and also website needs to be cleaner, maybe a side menu.
November 10, 2016
Unprompted review
Reply from :) phoneinc
Thank you for your feedback, we are working on it.
Advertisement
Still have not received my order and paid express post.
Still have not received my order and I paid express post.
November 10, 2016
Unprompted review
Reply from :) phoneinc
Please contact our support team with your order number and we will findout what has happened.
Great
Shipping was quicker than expected + the goods were great quality.
November 10, 2016
Unprompted review
Advertisement
excellent personal and company service. Product was great too.
original phone enquiries somewhat garbled but upon settling same I was very satisfied.
November 10, 2016
Unprompted review
A satisfied customer
The item I purchased arrived very quickly and was for better than I was expecting. A good company to do business with.
Thank you.
Ernie
November 10, 2016
Unprompted review
awesome
Super fast shipping, product was perfect. Will purchase from site again
November 10, 2016
Unprompted review
Advertisement
Excellent
Excellent product and very fast shipping highly recommend.
November 10, 2016
Unprompted review
Reply from :) phoneinc
May I ask what went wrong?
Made and paid for an order only to be told it was out of stock so never recieved the phone.
Disappointing
November 10, 2016
Unprompted review
Reply from :) phoneinc
We are sorry that we were unable to fulfill your order this time around. We run a wholesale business and stock goes in and out very quickly. Occasionally we do run out of stock on end of life products which we are unable to reorder.
We will be happy to help you choose another model that suits your need and budget. Just let us know.
Advertisement
Would buy from again.
Postage was very fast, the afterpay option helped me a lot as my computer died and I needed one ASAP for tafe but didn't have full funds available. Overall good, will buy from again.
November 10, 2016
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.