piaproxy.com 

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See what reviewers are saying

Rated 1 out of 5 stars

Used servise in 2025 and all was good, but in 2026 they off site and client program and i lose my balance , i think shey scam many old cliens((

Rated 5 out of 5 stars

While it was a bit difficult to get into, one I understood the process it was easy to manage. I have had no issues with it before or after purchase and continue to expand my efforts. Excellent custome... See more

Rated 1 out of 5 stars

Tout ce qu’il y a dans le plan LONG ACTING ISP sont faux. J’ai perdu 80$ pour rien du tous. Je suis à mon 7e essaye de IP aujourd’hui sans résultat. J’ai utilisé aucun IP. Très dessus et j’ai demand... See more

Rated 5 out of 5 stars

Five months using this proxy service and I can say it is my favorite. I must confess I had troubles at first, especially using http proxy but I got help from customer support and it has served me ever... See more

Company details

  1. Internet Service Provider

Written by the company

Pia S5 Proxy provides over 350 million ethical residential proxies. The most flexible geolocation options ever. All you need to do to configure the proxy is to copy the server IP address and port or API link and enter the details in the application that will use it. All Pia agencies are unique and can be used for ad verification, affiliate testing, market research, managing social media, brand protection, and more. For these businesses, the proxy has the perfect speed and browsing settings. PiaProxy is intuitive to use. In addition to this, they also provide a comprehensive how-to guide on their website. Salient features: 1. Huge IP pool resources: 350 million residential agents from 200 countries/regions around the world 2. Precise positioning: country, state, city, ISP and ZIP 3. API support and easy integration: Chrome, Firefox, fingerprint browsers, proxy tools, emulators and scripts, etc. 4. Flexible pricing: support unlimited use of IP


Contact info

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Rated 5 out of 5 stars

I've been impressed with the customer…

I've been impressed with the customer service and performance of the PIA S5 proxy from this company. The static ISP proxy in Canada has been very reliable for my web development projects.

January 11, 2024
Unprompted review
Rated 1 out of 5 stars

very bad support

very bad support, they have removed my account from their database, I never used it, and wanted a refund which they have also refused. haven't used the product and are suffering from loss. they are adding paid reviews here as most of their clients are rating them one star. very bad service. I need a refund I haven't used it. I haven't used any service. support is very bad.

January 14, 2024
Unprompted review
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Reply from piaproxy.com

Hello, we have paid attention to the problem you reported. We will not delete your account without authorization. Please provide me with more detailed information so that we can further investigate and solve the problem. If you have any other questions, please feel free to let me know at support@piaproxy.com, our team is always working to provide the best service to our customers.

Rated 1 out of 5 stars

The technical support staff nFraud, they steal proxies, poor service, bad technical support.ever…

UPDATE: I DON't USE ANY PROXY LAST 3 days... buy PIA PROX DISCOUNT ME MANY PROXYS.

Technical support say: Hello, it has been verified that your IP has not been deducted for no reason.

But PIA PROXY APPLICATION DON'T SHOW ANY PROXY... MAGIC?
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The technical support staff never responds, or they are too slow. The support staff doesn't solve your problems. They promise 24 hours per proxy, but most don't last more than 4 or 5 hours, and some proxies are useless from the moment they are requested. Every day, they deduct proxies that I have never used; they take away 20 proxies, sometimes they take away 30 proxies daily. They remove proxies that I haven't used.

December 16, 2023
Unprompted review
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Reply from piaproxy.com

Hello, we have seen your feedback and are very sorry that we have brought you a bad experience. Due to too many messages in the mailbox, our staff missed your message due to operational errors. We hope you can understand. Due to the characteristics of residential IP, the online time is not fixed. Please understand that the survival time of residential agents is from a few hours to a few days, which is normal. But we will give priority to providing users with high-quality IP. If you encounter a problem that the IP cannot be used after extracting it, please contact us and we will solve the problem for you. Our team is committed to providing the best service to our customers at support@piaproxy.com.

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Rated 1 out of 5 stars

Worst ip provider i ever used

Worst ip provider i ever used, proxies are so slow and they stop working in less than 4minutes, that’s if they worked. I don’t recommend it at all.

December 3, 2023
Unprompted review
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Reply from piaproxy.com

Hello, here is your feedback on IP speed and IP validity time. Due to the characteristics of residential IP, the online time is not fixed. Please understand that the survival time of residential agents is from a few hours to a few days, which is normal. But we will give priority to providing users with high-quality IP. If there is a problem that the IP cannot be used after extracting it, contact us and we will solve the problem for you. Our team is committed to providing the best service to our customers at support@piaproxy.com.

Rated 1 out of 5 stars

waste of time and money

waste of time and money, the support team doesn't respond , proxies often stop working quickly, none of the TLS; UDP, or TCP protocols work properly, support is useless, I don't recommend anyone to deal with them

I really hope you're reading this review before making a purchase. Don't make my mistake, stay away from chinese-911 S5 services - they are all one bad with incredibly dirty IPs.

October 22, 2023
Unprompted review
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Reply from piaproxy.com

PIA S5 Proxy's customer service team is always committed to providing users with the best quality services and satisfactory solutions. If you encounter a problem and don't receive a timely response, it may be because we are outside of business hours. This misunderstanding was caused by time difference. We will respond to every customer inquiry as soon as possible. We hope you understand if we overlooked you. Regarding the proxy you mentioned that stopped working soon, please contact us and we will compensate you for the corresponding IP. Regarding the issue of no TLS security protocol, I will report it to the technical staff to meet your needs. We are doing our best to make it easier Our users are satisfied.

Rated 1 out of 5 stars

Waste of Time I purchase 7 days…

Waste of Time I purchase 7 days package from there website, nothing work every time get error
Many time i contact on given official email address and ask for re-fund but they never reply to me already 5 days passed

September 28, 2023
Unprompted review
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Reply from piaproxy.com

Hello, due to too many messages in the mailbox, our staff missed your message due to operational errors. I hope you can understand. If you encounter an error and cannot be used, please contact our support team at support@piaproxy.com and we will do our best to solve your problem.

Rated 1 out of 5 stars

Do not buy pia proxy it Is very bad i…

Do not buy pia proxy it Is very bad i took me 5 ips none of them worked shows ip is dead NEVER BUYING THIS AGAIN.ALSO VERY POOR EXPERIENCE FROM CUSTOMER SERVICE.

August 31, 2023
Unprompted review
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Reply from piaproxy.com

Sorry for bringing you a bad experience. If you encounter an invalid IP problem, you need to contact our support team and tell us what type of detection website you use for detection. Different websites will have different The test results will be verified by our team based on your feedback.

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Rated 5 out of 5 stars

I made a huge mistake in my email and…

I made a huge mistake in my email and hole creating my account after payment I lost the account because I did not notice the mistake but they help me restored the account with some few questions I am so so happy and that now thanks you Pia s5 will forever be the best

May 5, 2023
Unprompted review
Rated 1 out of 5 stars

do not buy saty away

stay away this is a fraud website. IPs too slow annd they block your account after you use only 10 or 20 ip

February 8, 2023
Unprompted review
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Reply from piaproxy.com

PIA S5 Proxy is a legal residential proxy provider and we offer a fully compliant service. We will not block your account without authorization after using your IP. We know that stable and high-speed IP is crucial to your business, and we will try our best to meet your expectations. If you have other questions, please contact us and we will handle the problem for you. Our team is committed to providing customers with the best Service support@piaproxy.com.

Rated 1 out of 5 stars

STAY AWAY!!!

STAY AWAY!!!

Dont waste your money for this sitt. I purchased business plan, they said proxy active for 6-12 hours, but its not true! the proxy immediately die! the longer its alive no more than 6 minutes!!

I recomend you guys purchase another proxy like DICHVUSOCKS, both are bad, but DICHVUSOCKS better than piaproxy I swear. DICHVUSOCK YOU CAN USE 100 proxy Per day, price cheaper than piaproxy!!! stay away!!!

February 1, 2023
Unprompted review
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Reply from piaproxy.com

Hello, we provide users with high-purity residential agents. Due to the characteristics of residential IP, the online time is not fixed. We have been working hard to provide users with high-quality IP. There is no doubt that we just want to improve the user experience. If the IP dies immediately after extraction, you can contact support@piaproxy.com and we will do our best to handle the problem for you. Our team has always been committed to providing the best service to our customers.

Rated 1 out of 5 stars

proxies do not work and they are keep…

THIS IS A SCAM! proxies do not work and they are keep charging my proxy balance, no refund..!! horrible service! i do not recommend!!

February 15, 2023
Unprompted review
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Reply from piaproxy.com

We apologize for the inconvenience. If you encounter the problem that the proxy cannot work and the balance is charged, please first confirm whether your settings are correct. If it still does not work, please contact our support team at support@piaproxy.com. We will reply and handle all users during working hours. Feedback, we are doing our best to satisfy our users.

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Rated 1 out of 5 stars

Just still my money.

Just still my money.
Paid via crypto, but they block my account telling me that I am thief.

January 11, 2023
Unprompted review
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Reply from piaproxy.com

Hello, in order to protect the legitimate rights and interests of users, PIA S5 Proxy will ban some users who violate the regulations. If you are not satisfied with our processing results, please contact our support team support@piaproxy.com and we will verify it for you. Our team is always committed to providing the best service to our customers.

Rated 2 out of 5 stars

not like 911

they repeat what's in ''todays list'' in the ''proxy list'' . I wonder why they do that. they are not really that good

January 4, 2023
Unprompted review
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Reply from piaproxy.com

Hello, we have noticed the problem you reported. You can select "Remove Duplicate Agents" through the settings page in the client and select the time for deduplication, so that the used agents will not appear in " Agent List", our team has been committed to providing the best service to our customers.

Rated 1 out of 5 stars

Worst proxy server I ever used

many proxy dont last more than 10s. No improvement after 6 mths

December 22, 2022
Unprompted review
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Reply from piaproxy.com

Hello, we have paid attention to your feedback. The server of PIA S5 Proxy has been upgraded and the current proxy time has been greatly improved. We hope you can continue to support PIA S5 Proxy. Our team has been committed to To provide the best service to our customers, thank you still for using PiaProxy.

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Rated 1 out of 5 stars

this a fraud site ....i pay money but i…

this a fraud site ....i pay money but i dont get my proxy plan...i have all payment prove....support response very very bad....beacuse they are fraud person....please never try to buy there proxy..

December 16, 2022
Unprompted review
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Reply from piaproxy.com

We apologize for the inconvenience. If you are paying with virtual currency, it will take 1-2 hours to confirm. If the account does not arrive for a long time, please contact our support team at support@piaproxy.com. We will be online during working hours. Due to the large number of users consulting, we We will respond to every customer inquiry as soon as possible. If we ignore you, we hope you can understand.

Rated 1 out of 5 stars

Dont buy its

Dont buy its. Only work 1 day, Second day, cant connect to anything. Waste money and time for its

December 15, 2022
Unprompted review
piaproxy.com logo

Reply from piaproxy.com

We apologize for the inconvenience. I have paid attention to the problem you reported. You are unable to use it on the second day. Please check and confirm whether your configuration steps are correct. If you still cannot connect, please contact our support team at support@piaproxy. com, our team is always committed to providing the best service to our customers.

Rated 1 out of 5 stars

DONT BUY PIA PROXY

Do not buy pia proxy it Is super bad i took me 5 ips just to get one to work and for it to load and to not lose connection NEVER BUYING THIS AGAIN.

December 6, 2022
Unprompted review
piaproxy.com logo

Reply from piaproxy.com

Sorry for not being able to satisfy you. If you have the problem that your IP cannot be connected, please first confirm whether the proxy you configured is correct. If you still have the problem of being unable to connect, you can contact us for processing. We have been working hard to provide you with high-quality residential IP, and thank you for your comments, whether they are good or bad, we will continue to work hard.

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