We recently moved with Pickfords and couldn’t have asked for a better experience. The crew were incredibly helpful and efficient throughout. Terry and Kamil did a fantastic job, handling everything... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Information provided by various external sources
For professional removals and storage solutions look no further than Pickfords. Whether you’re moving home or business, our experts will make your transition as hassle-free as possible. With more than 350 years of experience in the transportation and removals industry, we understand that moving can be a life-changing event. This is why we have developed a comprehensive range of moving and storage solutions to suit your individual requirements.
Contact info
Genesis House, Home Park, WD4 8LZ, Kings Langley
- 02031882100
- marketing@pickfords.com
- pickfords.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Wow. So Amazing
Wow. We had to do a 2 day move from a 7th story Apartment down to a seaside town. These guys were incredible. Everything was carefully considered. Fragile items were wrapped and well padded. No breakages at all. Including a very cumbersome 100” projection screen.
I can’t recommend this team enough.

Reply from Pickfords
PF 26021144
PF 26021144
Efficient, helpful and friendly service given by the removal team.
The preparatory guidance by Mita Bhadresa was also helpful to the overall experience.
Thank you, Pickfords

Reply from Pickfords
First Class
I had a fantastic experience with Pickfords Removals during my recent move from Kent to Epsom. From start to finish, everything was handled professionally and efficiently, which made what could have been a stressful process feel smooth and well-organized.
A special thank you to Paul, Stuart, Phil, and Kevin — they were absolutely brilliant on the day. Friendly, hardworking, and incredibly careful with all of my belongings, they went above and beyond to make sure everything was packed, transported, and delivered safely. Their positive attitude really stood out and made a big difference.
I wouldn’t hesitate to recommend Pickfords to anyone planning a move. A truly excellent service!

Reply from Pickfords
Moving made easy…
Mark, Gin, Carl and Jasper were our removers on the day. They arrived on time, worked hard and quickly, were friendly and kept us in the loop all the way through. They took the stress out of what would have been a hard day for us. Our items went into storage until we are ready to move into our new place. Hope we get them on the delivery side of the move.
A big shout out to Jade in the Office too, she was our Move Manager, she made sure it all went smoothly, no matter how many times I called to ask silly questions, nothing was too much. Thanks so much to the whole team.

Reply from Pickfords
Used Pickfords for removals into Storage
Used Pickfords for removals into storage - which all went seamlessly. The team on day of Blaine, Stuart and Joseph were superb - very efficient, polite and considerate. They took extra care with large and fragile items. Whole house was packed up swiftly and was very impressed how comprehensive the items were detailed and stored. The entire experience including survey and dealing with Jade in the office has been faultless and look forward to seeing team again when house move completes. Hopefully we get team BSJ again as they made light work of all the Ottoman beds and entire contents - Very highly recommeded.

Reply from Pickfords
I recently used this removal company…
I recently used this removal company and was genuinely impressed from start to finish. They arrived early, which immediately set the tone for a smooth and well-organised move.
From the moment they started, they didn’t stop working — their efficiency and work ethic were outstanding. The team was incredibly professional, handled everything with care, and made what could have been a stressful day feel easy and well-managed.
They were also very polite and respectful throughout, and I really appreciated how clean and tidy they kept everything, both during the move and after unloading.
I wouldn’t hesitate to recommend them to anyone looking for a reliable, hardworking, and professional removal company. A fantastic service all around. Big shout out to Henry, Rob and Arron from the Tamworth branch and Warren and his partner from Telford. They were all brilliant!!

Reply from Pickfords
I really can’t complain about the…
I really can’t complain about the service I received from Pickfords. Had 4 men load from our move from Kent to Worcestershire. They delivered the next day and 6 men helped unload. Brilliant service and they really took care of our property. You get what you pay for.

Reply from Pickfords
LOVE PICKFORDS!
LOVE PICKFORDS!
Having had a fantastic experience with Pickfords, moving my Dad, I couldn't use anyone else when I had a small move to the US. The crew that came to pack up were on time, fast, efficient and friendly. It was a pleasure doing business with them again and I highly recommend them for any and all moves you have big or small.
Lastly, I have to give a shout out to Nichola in the office, very professional and friendly but alway a giggle and a hoot talking with her.
Thank you for all your help and assistance with my move, if ever I need another, as Arnie would say... I'll be back :)
PF26007072-01

Reply from Pickfords
Excellent service from initial enquiry…
Excellent service from initial enquiry to move day. Teams were really helpful, quick to respond and the on the day move was quick.

Reply from Pickfords
Fantastic experience
Pickfords recently packed up our son’s house in Liverpool and put his belongings into their store whist he buys a house in Sheffield.
From the very first telephone call from Jess in the Manchester office to the end of the removal day everything went wonderfully smoothly. Very professional in all aspects and stress free.
Pickfords exceeded our expectations and provided a service second to none.
We have no hesitation in recommending Pickfords to anyone embarking on the daunting task of moving house. You would be in caring and extremely capable hands.

Reply from Pickfords
Brilliant service - highly recommend!
We were moving out of a second floor duplex flat with some tricky stairs and a lot of doors and were worried about the move. Pickfords from day one were excellent and we were completely put at ease at both ends of our move being looked after by Lewis, Morgan, and Kyle I. They were quick, professional and most importantly a lovely bunch of people to have dealt with. Cannot recommend Pickfords enough if you are moving!

Reply from Pickfords
Excellent service from start to finish
Excellent service from start to finish. Everyone was exceptionally helpful during every step from arrange a quote to the guys delivering to our new house and in between bit of date changes and everything else. 100% would use Pickfords again. It made moving day so painless.

Reply from Pickfords
We’d use them again
As a whole, we’ve been very impressed with Pickfords. This is largely due to the service from the move manager, Samantha Butler, and, in particular, the team doing the packing, led by Owen and Phil.
Our only minor issues were that the initial sales team were overly optimistic on the size of the van required (go for the bigger one if you’re given a choice) and that the electrical items could’ve been packed there associated power cables. These are obviously minor points.
We would recommend Pickfords and would use them again in the future.

Reply from Pickfords
Friendly and capable staff right…
Friendly and capable staff right through from initial quote to the guys on the van, made a stressful day bareable, excellent

Reply from Pickfords

Reply from Pickfords
A complex move requiring storage
From collection to delivery, the Pickford team were amazing! Logistically, our move was complicated. Pickfords had to collect from 2 addresses and deliver to one. This was brilliantly organised with use of a smaller van which then unloaded onto a large lorry. The team were very diligent, covering floors and expertly disassembling beds and chairs. They were great and patiently waited for me to whizz around with the hoover before leaving! On moving day, we were unable to move into our new home, so all of our belongings were placed in Pickford’s storage. Kayleigh (in the office)kept in touch and when we were ready, organised the delivery to our new home. Ben, Carl, Joe, John and Paul were absolutely fantastic! The squeezing of the piano into a tiny space was carried out with much perseverance and I really felt that they each deserved a medal! We didn’t move into our new house until about 3 months later, but it was lovely to see that one of the Pickford’s managers, who had been present at the start of our journey, had travelled all the way to Cornwall to check that everything had gone smoothly. We couldn’t have been happier with their service and would recommend them to anyone planning to move

Reply from Pickfords
Job well done!
Since being in touch with us for the first time we had the feeling our shipment was in good hands. And although I had a few favours to ask Pickfords came through, were reliable and on time. Special shout out and thanks to Simon Edwards who was our person to speak to, quick responses and very easy communication, thank you very much!

Reply from Pickfords
Pickfords handled our move from Shropshire to Sussex
Pickfords handled our move from Shropshire to Sussex.
They were very professional and efficient. Everything went smoothly, they turned up on time and worked tirelessly.
In particular I would commend Sean who drove the van, worked tirelessly and made sure everything ran smoothly.
Two teams of porters came to join him, one at our original home, and one to our destination, both worked hard and were professional and courteous.
Along the way, we dealt with Penny who did our quote and Charlotte our move coordinator, between them all the move was very slick!

Reply from Pickfords
Excellent service
We have used Pickfords many times and they have always been first class.
Charlotte and her team are excellent.
The pick up to storage went without a hitch and the team were extremely helpful and diligent
Would definitely recommend for a stress free move.

Reply from Pickfords
Professional, caring and friendly
The thoroughness and thoughtfulness of the team members (Glasgow based) were outstanding and everything was done with care and consideration.

Reply from Pickfords
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







